Business Details
About
Cosmetics StoreBeauty Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location):
1. Enter main entrance from Edwards Rd.
2. Turn left and look for green 15 minute parking spaces
3. Park in designated space
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.6
83 reviews
5 stars
67
4 stars
9
3 stars1
2 stars1
1 star
5
- NNNotTryingToBeAKarenNov 17, 20255.0The employees are so kind and helpful here! You can try just about everything before you purchase it, they are awesome when it comes to returning any product that ends up not matching or irritating your skin. The rewards program it surprisingly awesome.
- JDJennifer Rebecca DavisOct 1, 20255.0Spacious, well-organized, and easy to navigate. Plethora of brands to choose as well as a large assortment of products. Sales reps are a bit too helpful, but that’s understandable in sales.
- CCCandice CraigApr 22, 20241.0Sephora Rookwood is supposed to close at 7pm. I arrived to the store before 7 the door was locked and there wasn’t a single person on the floor. I needed to run in and out to grab two items by Paula’s Choice would have taken me 5 minutes tops. I knocked on the glass a few times no one came to the front. I added my call log which are the numbers for Rookwood and Kenwood. Rookwood did not answer. I called Kenwood at 6:59 again clearly before 7 and asked for the regional managers name and explained what happened. She said she didn’t know who that was I then asked for the store manager of Rookwood and she said legally she couldn’t give me her name. I was in retail for ten years in my younger days (mostly management) and all of a sudden you can’t be given a name to complain to? Of course she said I could come to Kenwood and I’m like yeah at an inconvenience to me I had several things to do in Norwood. I told her ok fine tell your sister store not to close early. I’ve added the photo of four staff leaving Sephora at 7:05pm so apparently ALL of them were in the back room when I was knocking on the door. I’ve spent plenty of money in this store was just telling my friend how I liked the customer service here better than the other place that starts with a U and literally the next day this happened.
- MMMeganJan 5, 20241.0Don't go in this location if you want to be asked by ALL 5 associates if you need help. 🙄 It's annoying and it's OBVIOUS.
Frequently Asked Questions About SEPHORA
What are the regular store hours for Sephora at 2692 Madison Rd, Cincinnati?
Sephora is open Monday to Saturday from 10:00 AM to 7:00 PM and on Sunday from 12:00 PM to 6:00 PM.
Does Sephora offer any pickup or delivery services?
Yes, Sephora provides in-store pickup, curbside pickup, and same-day delivery options.
Are there any special holiday hours for Sephora around Thanksgiving?
Sephora is closed on November 27, 2025, but will be open from 8:00 AM to 8:00 PM on November 28, 2025.
What popular beauty brands can I find at Sephora in Cincinnati?
You can find brands like Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, Estée Lauder, Chanel, Dior, and many others.
What types of products are available at Sephora?
Sephora offers Makeup, Skincare, Hair products, Tools & Brushes, Fragrance, and Bath & Body items.
Can I shop at Sephora without an appointment?
Yes, Sephora does not require appointments for shopping; walk-ins are welcome.
How can customers easily pick up their online orders at Sephora?
Customers can enter through the main entrance on Edwards Rd, turn left to find designated green 15-minute parking spaces for curbside or in-store pickup.
What nearby dining options can I visit before or after shopping at Sephora?
Nearby restaurants include Don Pablo's, Ford's Garage Norwood, Potbelly Sandwich Shop, and The Pub, offering Mexican, American, sandwiches, and pub food respectively.
Are there any fitness or wellness centers near Sephora in Cincinnati?
Yes, Yoga Alive Rookwood, a yoga studio and gym, is located nearby, perfect for a workout before or after shopping.
How can nearby financial services benefit visitors to Sephora?
Multiple financial advisors and banks like Huntington National Bank, Discepoli Financial Planning, and Northwestern Mutual are close by, convenient for managing finances during your visit.