SEPHORA

4.0
259 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter from Kenwood Rd. and stay right at the fork 2. Look for curbside pickup signs 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

SEPHORA
7875 MONTGOMERY RD, CINCINNATI, OH
45236, United States

Hours

Reviews

4.0
259 reviews
5 stars
157
4 stars
35
3 stars
20
2 stars
12
1 star
35
  • CG
    Cool Lucky Girl
    6 days ago
    1.0
    Assumed my friend and I were shoplifting because we were younger. This gal with pink hair harshly shoved a basket into my friends hands without even asking if we wanted one. Needless to say we left right after that. I don’t understand why retail stores discriminate against younger people, we typically are the larger demographic of consumers towards makeup products!!!!
  • AM
    Annamae M.
    Nov 9, 2025
    4.0
    TLDR- Online Pickup order was messed up and the associates with the order were not helpful, but my issue was resolved with help from leadership in store. So I wanted to share my experience with this store. As a frequent shopper at Sephora, I am familiar with the process for online order pickup. I had 3 items in my order but upon pickup one item was missing and the ladies who helped me stated that "if the item wasn't in the bag then its out of stock." I never received an email notification about the item being out of stock and I was still charged. Since this order was for my significant other, I needed to get this missing item as it was the only thing they could talk about AND it was charged for. I had to speak with a cashier and Alaura (who Ican only assume was a supervisor), who both were sweet and extremely helpful! The cashier even found the missing product on the shelf in the store, which brought up even more confusion as to why the item wasn't in the order. All of this is to say, advocate for yourself and double check your online pickup orders!
  • FG
    Forrest Gumby
    Nov 6, 2025
    1.0
    Very poor customer service and store was a mess.
  • SS
    S.R.
    Oct 13, 2025
    5.0
    I want to specifically and very gratefully thank Tara, who did my makeup this weekend in a lesson. I am a late-30s commercial litigator and have never really learned how to do my makeup. Not only did Tara do an incredible job, she was so positive and uplifting. She found the perfect shades of things and recommended brands I never heard of before. I was specifically looking for a very high-end, sophisticated and polished look for court, and she delivered 100%. Really tremendous human being, talented artist, and a pleasure to work with! Thank you, Tara!
  • AM
    Aimmie Martin
    Jul 14, 2025
    5.0
    Lacey is the best!;;;; she is so knowledgeable and so professional. I will be back just because of her! Sephora you have a good one, don't let her go!!!!

Frequently Asked Questions About SEPHORA

What are the regular operating hours of Sephora at Kenwood Towne Center?

Sephora is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 11:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.

Does Sephora offer in-store or curbside pickup options?

Yes, Sephora offers both in-store and curbside pickup options for online orders, with curbside pickup available at designated parking spaces near the store entrance.