Rowan Kenwood Towne Centre

4.9
908 reviews

About

Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.

Location

Rowan Kenwood Towne Centre
7875 Montgomery Rd, Cincinnati, OH
45236, United States

Hours

Reviews

4.9
908 reviews
5 stars
874
4 stars
5
3 stars
4
2 stars
6
1 star
19

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff, particularly Chloe and Egypt, for their friendliness, professionalism, and ability to make clients feel comfortable during the piercing process.

Cleanliness

The facility received positive remarks for being clean and well-maintained, contributing to a pleasant overall experience.

Customer Experience

Many reviews highlighted the positive experiences of both children and adults, with staff providing reassurance and support during piercings.

Jewelry Quality

Some customers expressed dissatisfaction with the durability of the jewelry purchased, noting issues with earrings falling out or losing stones.

Appointment Management

A few customers reported frustrations with appointment scheduling and wait times, indicating a need for better communication regarding changes.
  • K1
    Kellyb 101
    2 days ago
    5.0
    Today my sister and I got our triples pierced and we got them done by Egypt. She was so kind and friendly and we had such great service! I highly recommend getting piercings at Rowan and also getting them pierced by Egypt!
  • AP
    Anna Palo
    3 days ago
    5.0
    Jenn, Sam and Taya are all so sweet!!! Such an amazing experience, clean and welcoming environment. I’d highly recommend Rowan to anyone!
  • EM
    Emily Miller
    Nov 9, 2025
    1.0
    Be sure to make an appointment. The website says that walk-ins are welcome but in reality they do not take walk-ins if they are already booked up. Unfortunately if you don't have an appointment they may turn you away. It's not the staff's fault, but take "walk-ins" off the website if you need to make an appointment to be seen.
  • BC
    Brandie cooler
    Nov 6, 2025
    5.0
    This was my first time at this store & Summer and the staff were amazing! Summer gave me two piercings, both a mid helix/ third lobe piercing & the process was seamless! amazing service, thank you so much Summer. Will be back again!!!
  • MF
    McKenzey Feist
    Nov 3, 2025
    3.0
    My daughter got her ears pierced here in September. Everything went amazing! We were told that we could come back a few weeks later to have the employees change her earrings for the first time, so we did. After choosing jewelry, we walked up to the counter and asked for help with changing the earrings. There were three women at the counter. One woman completely turned her back towards us and said “i’m not here”. It then got silent for a a few seconds and it felt extremely awkward for me as i’m sitting at the counter and I honestly wanted to walk out and do it myself at that point. One of the girls came over to us and nicely said that she would do it, so we go it done and all went great. I just felt extremely disrespected initially at the counter and feel a professional person should not have said that or acted that way.

Frequently Asked Questions About Rowan Kenwood Towne Centre

Do you accept walk-ins?

Appointments are encouraged, but we welcome walk-ins.

Do you pierce babies?

We pierce babies as young as 2 months old. We require one DTaP vaccine for children ages 5 and under.