Restore Hyper Wellness

4.9
348 reviews

About

Medical SpaWellness CenterSkin Care Clinic
Experience cutting-edge wellness solutions at Restore Hyper Wellness - Cincinnati, OH - Hyde Park. Our state-of-the-art facility combines science-backed therapies with expert guidance to help you optimize your health and performance. We offer a tailored approach to your well-being through services including our Core therapies: Cryotherapy, Red Light Therapy, Infrared Sauna and Compression. We also provide medical services like IV Drips, NAD+, Niagen (NR) & mHbOT. Enhance your skin's radiance with our expanded skin health services featuring facials, peels and sonic dermaplaning from renowned brands like Jan Marini, DERMAFLASH and HydroPeptide. Don't wait to invest in your health. Book your appointment at Restore Hyper Wellness today.

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable

Location

Restore Hyper Wellness
2735 Madison Rd, Cincinnati, OH
45209, United States

Hours

Reviews

4.9
348 reviews
5 stars
334
4 stars
10
3 stars
0
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customers consistently praised the staff for being friendly, knowledgeable, and accommodating, contributing to a welcoming atmosphere.

Service Variety

The business offers a wide range of wellness services, including IV therapy, cryotherapy, and infrared sauna, which customers found beneficial for recovery and relaxation.

Customer Experience

Many reviews highlighted positive experiences, with customers feeling comfortable and satisfied with their treatments, although some noted scheduling issues.

Cleanliness and Environment

The facility is frequently described as clean and well-maintained, enhancing the overall customer experience.

Communication Issues

Some customers experienced frustrations with scheduling and communication, particularly regarding appointment confirmations and follow-ups.
  • DW
    Dave Wells
    4 days ago
    5.0
    Loved it...the staff was great
  • MO
    Maryann O'Malloy
    Dec 22, 2025
    5.0
    Great experience! Alicia was fantastic. Everyone was friendly and helpful. I’m scheduled again in 2 weeks!
  • JL
    Jennifer Luckhaupt
    Dec 18, 2025
    5.0
    I will definitely be going back! The nurse was great and helped me through the process of adding some nutrients to the IV. Sitting in massage chairs was an added bonus during the IV. Great Place!
  • SR
    Steven Raymer
    Dec 10, 2025
    5.0
    Friendly staff great service
  • AW
    Ashli Ward
    Dec 8, 2025
    1.0
    I called this place at 7:45am. They were not open yet, but I received a text message asking me what I would like to do?And it gave me options.One of the options was do you want to schedule an appointment. I responded, yes.It asked me what type of appointment it gave me options.I checked the one that I wanted.It gave me options for same day.Three different time slots available. I chose the later time slot as I was working during the day and it was very convenient that they offered the late appointment. The last notification I received was that it was my first appointment with them and I would need to arrive ten minutes early to complete paperwork. I arrived 10 minutes early, and I was told that the nurses had left and they leave at 6 PM. Every day so they were not sure why it allowed me to schedule for the service I wanted at that time of the evening after 6pm. I am traveling out of town the next day.And sciatica was really bothering me and it was very difficult for me to travel in such pain. The receptionist stated they called me, but I didn't answer. I asked, how come they did not text me as they were before?And they told me they did not see the text messages in their system.I kindly showed them my phone, and then they told me they saw the messages in their system. They told me that they were sorry and there's nothing that they could do. And that maybe I could try a location 3 minutes away of a different company that closed in 5 minutes. My question would be why offer the virtual booking?If you know you can't accommodate and then if you could not reach me, why would you not try all other methods of communication?Because when I filled out my information, I gave you phone number email address and text information. I am extremely disappointed in the service that they could not provide and the lack of empathy knowing that they asked my reason for the appointment. I do understand things happen, and I try to definitely give grace. So at this time, I will just say shame on you for not following through and making sure that a first time customer who would have been a repeat customer for many services that are provided did not receive halfway decent customer service.Because I would have been happy to alter my day.Had someone taken their time to care enough to actually reach me.

Frequently Asked Questions About Restore Hyper Wellness

What does Hyper Wellness mean?

Consistent and passionate pursuit of maximizing one’s wellness and energy levels.

Do you accept walk-ins?

Regardless of what service or membership you’re seeking out, walk-in visits are also available at Restore on a first come first serve basis. We can also customize a treatment plan for you based on what you’re in need of addressing.