Lush Cosmetics Beachwood

4.7
285 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Beachwood
#1122-26300 Cedar Rd, Beachwood, OH
44122, United States

Hours

Reviews

4.7
285 reviews
5 stars
238
4 stars
28
3 stars
7
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, knowledgeable, and attentive, often going above and beyond to enhance the shopping experience.

Product Quality

The products received high marks for their effectiveness and luxurious feel, with many customers expressing satisfaction with their purchases.

Store Environment

The store was noted for being clean, well-organized, and inviting, contributing to a pleasant shopping atmosphere.

Mixed Experiences

While most reviews were positive, a few customers reported issues with staff availability and early store closures, indicating some inconsistency in service.
  • TS
    Tamika Spencer
    Nov 30, 2025
    5.0
    I had the pleasure to be taken care of by KJ and Chardae. Just for the superb service I'm making this location the only Lush store I purchase from!
  • GN
    Gabrielle Noakes
    Nov 30, 2025
    5.0
    LUSH has always been a go-to for me, but this location will be my favorite for as long as KayJay and Sam are there! I stopped in earlier this month for my birthday and was feeling a bit down since many of the people I’d usually celebrate with were back in Arizona. Both Sam and KayJay were incredibly knowledgeable and answered all my questions with patience and enthusiasm. When I happened to mention that it was my birthday and that I’d recently moved, they immediately went above and beyond to make sure I had a lovely experience. They made me feel welcomed, cared for, and genuinely celebrated—while still giving great attention to everyone else in the store. I truly can’t thank them enough. If either of these two are working when you visit, you’re guaranteed to have a wonderful time!
  • SK
    Samantha King
    Nov 23, 2025
    5.0
    I had the best experience! I have been a lush customer for 10 ish years. First time at this location I have only been to Columbus, 100% will recommend this location! First the customer service was AMAZING (my receipt says null for the gentlemans name. I visited the morning of 11/13/25) We had 3 adults and 3 young children and he made everyone feel welcomed and included in the experience that is lush! We also were there for a while and not once felt rushed. I literally could write a whole page on how great he was and how knowledgeable. Second the store was clean and well stocked. I will forever shop from lush and love all the products! Definitely a must!
  • SJ
    Senica Jackson
    Nov 22, 2025
    5.0
    I absolutely love the Lush store in Beachwood! Every time I walk in, I’m greeted with the warmest, most helpful service. The team really goes above and beyond — they’re knowledgeable, patient, and always make the experience fun. And of course, the products never disappoint. Everything smells incredible, feels luxurious, and actually works. It’s one of my favorite stores to treat myself, and I always leave feeling happy and taken care of. Highly recommend! 💛✨
  • SF
    Stacy Frank
    Nov 16, 2025
    5.0
    KayJay and Sarde really helped me today with beginning to look into products and introducing me to their wonderful line. They had me try a few things and even provided some samples with my purchase. It was a really good experience and I think my skin will benefit from their recommendations. Thank you!

Frequently Asked Questions About Lush Cosmetics Beachwood

What products can I find at Lush Cosmetics Beachwood?

Lush Cosmetics Beachwood offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Beachwood?

The store is open Monday to Saturday from 11:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.