Lush Cosmetics Beachwood

4.7
283 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Beachwood
#1122-26300 Cedar Rd, Beachwood, OH
44122, United States

Hours

Reviews

4.7
283 reviews
5 stars
236
4 stars
28
3 stars
7
2 stars
3
1 star
9

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and attentive, providing excellent customer service experiences.

Product Quality

Customers appreciate the high quality of products, particularly the bath bombs and skincare items, although some mention the prices as high.

Store Atmosphere

The store is described as clean, organized, and inviting, contributing to a pleasant shopping experience.

Product Knowledge

Employees are noted for their extensive knowledge about products, helping customers find suitable items and providing samples.

Mixed Experiences

While many reviews are positive, some customers reported issues with service consistency and early store closures.
  • SB
    samantha blair
    1 day ago
    5.0
    I had the best experience! I have been a lush customer for 10 ish years. First time at this location I have only been to Columbus, 100% will recommend this location! First the customer service was AMAZING (my receipt says null for the gentlemans name. I visited the morning of 11/13/25) We had 3 adults and 3 young children and he made everyone feel welcomed and included in the experience that is lush! We also were there for a while and not once felt rushed. I literally could write a whole page on how great he was and how knowledgeable. Second the store was clean and well stocked. I will forever shop from lush and love all the products! Definitely a must!
  • SJ
    Senica Jackson
    2 days ago
    5.0
    I absolutely love the Lush store in Beachwood! Every time I walk in, I’m greeted with the warmest, most helpful service. The team really goes above and beyond — they’re knowledgeable, patient, and always make the experience fun. And of course, the products never disappoint. Everything smells incredible, feels luxurious, and actually works. It’s one of my favorite stores to treat myself, and I always leave feeling happy and taken care of. Highly recommend! 💛✨
  • SF
    Stacy Frank
    Nov 16, 2025
    5.0
    KayJay and Sarde really helped me today with beginning to look into products and introducing me to their wonderful line. They had me try a few things and even provided some samples with my purchase. It was a really good experience and I think my skin will benefit from their recommendations. Thank you!
  • MB
    makayla berry
    Nov 4, 2025
    5.0
    Kayjay did an amazing job giving me and my friend a tour of the whole store, shared knowledge, and even let us try all the products!!! my skin feels super smooth after walking outta of here 10/10. Sarde also shared how they do parties and I definitely need to book!
  • KD
    keyaira dancy
    Nov 4, 2025
    5.0
    KayJay was really and nice and showed me and my hg all the good stuff. Customer service was a 10/10 everything smelled good and he caters to your needs he’s very attentive and super kind. The store 10/10

Frequently Asked Questions About Lush Cosmetics Beachwood

What products can I find at Lush Cosmetics Beachwood?

Lush Cosmetics Beachwood offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Beachwood?

The store is open Monday to Saturday from 11:00 AM to 8:00 PM, and on Sundays from 12:00 PM to 6:00 PM.