Business Details
About
Day SpaSpaNail SalonMassage SpaSkin Care Clinic
Welcome to the Woodhouse Spa, here in Buffalo, New York. Nestled in the heart of Williamsville, Woodhouse Spa invites you to enjoy our signature spa services such as the 110 minute Calming Retreat or the 80 minute Glacial Gloss Facial using precision cyro technology. Upon arrival, you're treated to a warm smile, a luxurious robe, and reflexology sandals that release the days stresses. You'll relax in our Quiet Room, where a selection of specialty, loose-leaf teas begin your journey to relaxation. From beginning to end, our dedicated spa team ensures your visit enhances your well-being. Give us a call or schedule your experience online and see for yourself what sets Woodhouse apart.
Details
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
379 reviews
5 stars
334
4 stars
18
3 stars
15
2 stars
6
1 star
6
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the staff for being friendly, professional, and attentive, enhancing their overall experience.
Atmosphere
The spa's ambiance was frequently described as calming, clean, and beautifully designed, contributing to a relaxing experience.
Massage Experience
Many reviews highlighted the effectiveness of the massages, with specific therapists receiving high recommendations for their skills.
Pricing Concerns
Some customers felt the services were on the pricier side, with mixed opinions on whether the quality justified the cost.
Mixed Feedback on Treatments
While most treatments received positive remarks, a few customers expressed disappointment with specific services, indicating inconsistency in experiences.
- HSHailey SpurbackNov 13, 20255.0Customer service was fantastic - Alecia was very kind and patient ! Also love this place very clean and would reccomend to anyone looking for a calming restorative experience if you have the money.
- SCStacey ChambersNov 5, 20255.0This was my first visit to Woodhouse and definitely will not be the last! I had a wonderful and relaxing experience from start to finish. My hot stone massage with Hannah was fantastic. I would highly recommend and cannot wait to go back myself.
- TFTrish FOct 31, 20255.0on time service, lovely attendants - from the check in and check out to the nail techs. I was very well cared for.
- VHVanessa Van HornOct 9, 20255.0I had the most amazing deep tissue massage with a hot stone add-on from Deanna! She made me feel completely comfortable and listened to everything I mentioned about my areas of tension. The pressure was perfect, especially if you really like DEEP pressure!, the hot stones felt incredible, and I could literally feel all my tightness loosening up. I left feeling so relaxed. I highly recommend Deanna to anyone looking for true relief and an exceptional massage experience!
- HBHeidie BuffomanteSep 30, 20255.0I had the absolute pleasure of experiencing a Hydrafacial with RJ at Woodhouse Day Spa, and it was nothing short of exceptional. From start to finish, RJ provided the quintessential spa experience by combining impeccable technique with a level of care and attentiveness that immediately put me at ease. What truly stood out was how thoughtfully RJ listened to my specific skin concerns and tailored the treatment with precision. The detail in his work was remarkable, and the results were instantly visible. My skin felt refreshed, radiant, and rejuvenated. On top of that, the entire experience was deeply relaxing, striking the perfect balance of results-driven and restorative. If you’re considering booking a Hydrafacial, I can’t recommend RJ highly enough. He delivers both beautiful results and a wildly relaxing escape at the best of the best of spas in Buffalos- Woodhouse!
Frequently Asked Questions About Woodhouse Spa - Buffalo
Spa Reservations
To ensure your preferred appointment time, it is recommended you schedule your spa experience with as much advance notice as possible or at the conclusion of your last experience.
All spa experiences require a credit card to guarantee reservations and are subject to availability. We accept Visa, Mastercard, Discover and American Express.
To better serve all our guests and respect the time our therapists reserve for you, we now require a 50% deposit for couple’s massages or multiple appointments. The deposit will be taken 48 hours before the scheduled appointments and is non-refundable, as it helps us honor the time our therapists set aside for you and supports their livelihood. We truly appreciate your understanding and continued support.
Menu services and prices are subject to change without notice. We reserve the right to refuse service to anyone.
Spa Arrivals
To begin your spa journey in a relaxed state, we ask that you arrive 15 minutes prior to your scheduled appointment time. For a new guest, please allow 30 minutes to accommodate completion of your guest profile. Spa robes, slippers, private lockers and beverages are provided for your comfort. Delayed arrival will limit the time for your experience, reducing the effectiveness of your treatment and the expectations of your visit. In consideration of other spa guests, service time will not be extended for delayed arrivals, and the full price of your service will be charged. Please notify our staff if there are any special physical or medical needs or conditions they need to consider prior to your services (i.e. pregnancy, food or product sensitivities or aggressive medications). We recommend that valuable items be left at home. Woodhouse is not responsible for lost or stolen items.
Spa Cancellations or Rescheduling
As a courtesy, you will receive a confirmation of your reservation prior to your arrival. Should the need arise to cancel or reschedule reservations, a 24-hour advance notice is required. A 48-hour advance notice is required for any spa packages and multiple treatments lasting more than 2 hours. Insufficient notice to cancel or reschedule reservations are subject to charges up to full service value. All no show reservations will be assessed a charge at full value of services. Spa Parties are subject to terms of agreement for cancellations.
Spa Requirements
For massage services, guests must be at least 16 years of age and for facial services, guests must be at least 13 years of age. All guests under 18 years of age must get a parental release before the services can be rendered. So that all guests may experience a pleasant and peaceful environment, we ask that only those receiving services accompany you to the spa.
Spa Payments, Gratuity, and Gift Cards
Payments are accepted in the form of Cash, most Major Credit Cards and Woodhouse Spa Gift Cards. A Woodhouse gift card contains value which may be used to purchase products and services at face value. This card cannot be used to purchase other gift cards. The card must be presented at time of purchase and the available balance will be applied to the transaction. Prices vary by spa and are subject to change without notice. Spa locations are individually owned franchises solely responsible for any and all gift card liabilities at their respective locations. Redemption of this card is subject to certain restrictions and expirations set by each spa location or state regulation. Should this card be redeemed at another location, the card will be redeemed at face value. This card is non-refundable and may not be redeemed for cash. Any unused balance will remain on the card. This card is not transferable and Woodhouse is not responsible for any lost, stolen, damaged or unauthorized use of the card. No express or implied warranties apply. Series of services are not refundable, but can be converted to spa credit. Gratuities are not included in the value of the services and are at the discretion of the guest.
Spa Products and Returns
In the event you are not satisfied with a skin or body care product, you will be given spa credit if the product is returned within 30 days of purchase. For other retail items, a refund will be issued as spa credit or back in the form of which payment was received within 30 days of purchase.
How can I book a spa reservation at Woodhouse Spa - Buffalo?
You can book your spa experience online or by calling the spa. It is recommended to schedule with advance notice to secure your preferred time. All reservations require a credit card and are subject to availability.
What is the cancellation policy for Woodhouse Spa - Buffalo?
Reservations require a 24-hour advance notice for cancellations or rescheduling. Spa packages or treatments over 2 hours require 48-hour notice. Late cancellations or no-shows may be charged up to the full service value.
What are the spa arrival guidelines?
Please arrive 15 minutes prior to your scheduled appointment. New guests should allow 30 minutes to complete their profile. Late arrivals may reduce treatment time without price adjustment.
What payment methods are accepted at Woodhouse Spa - Buffalo?
Payments are accepted via cash, Visa, Mastercard, American Express, Discover, and Woodhouse Spa gift cards.
Are there any age restrictions for services at Woodhouse Spa - Buffalo?
Massage services require guests to be at least 16 years old; facials require a minimum age of 13. Guests under 18 need a parental release before service.
What types of spa services does Woodhouse Spa - Buffalo offer?
The spa offers massage services including deep tissue and stone massage, facial services including Hydrafacials, body treatments, nail services, cryotherapy facials, infrared sauna, and spa day packages.
What nearby fitness options are available if I want to combine my spa visit with a workout?
NexGen Fitness, a gym and fitness training center, is located nearby. You could schedule a workout there before or after your spa visit for a balanced wellness day.
Are there local dining options near Woodhouse Spa - Buffalo to enjoy before or after your appointment?
Yes, there are several nearby restaurants including Lloyd Taco Factory for Mexican food, The Market at Fresh Catch for seafood, and Rachel’s Mediterranean for Mediterranean cuisine, providing great dining choices around your spa visit.
Is there convenient parking available at Woodhouse Spa - Buffalo?
Yes, there is free onsite parking and free street parking available adjacent to the spa for your convenience.
Are there other spas nearby if I want to explore additional wellness options?
The Woodhouse Day Spa - Buffalo is a nearby location offering massage, hair removal, and wellness programs, providing additional spa and beauty services close to this spa.