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Great Clips

4.1
(290 reviews)

Business Details

1696 Sheridan Dr, Tonawanda, NY
14223, United States
(716) 871-1212

About

Hair SalonBeauty SalonGreat Clips
Great Clips in Tonawanda, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1696 Sheridan Dr offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Tonawanda, NY!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • RestroomAvailable
  • Kid friendlyAvailable

Location

Great Clips
1696 Sheridan Dr, Tonawanda, NY
14223, United States

Hours

Reviews

4.1
290 reviews
5 stars
180
4 stars
51
3 stars
11
2 stars
14
1 star
34

What are people saying?

AI-generated from recent customer reviews

Inconsistent Quality

Customers reported a mix of excellent and poor haircut experiences, with some stylists receiving high praise while others were criticized for not following instructions.

Customer Service

Feedback highlighted both positive and negative experiences with staff, ranging from friendly and professional service to instances of rudeness and unprofessional behavior.

Wait Times

While many customers appreciated the online check-in system that reduced wait times, some reported issues with being overlooked or experiencing longer waits than expected.

Cleanliness and Environment

The salon was generally described as clean, but there were complaints about uncomfortable conditions, such as excessive heat during visits.
  • CL
    christopher long
    Feb 15, 2026
    5.0
    Very pleasant and efficient
  • PK
    Paula Klemens
    Jan 16, 2026
    1.0
    People at this salon don’t know what “just a trim” is! Always left feeling scalped!
  • KV
    Kaitlin Venditti
    Dec 10, 2025
    1.0
    I usually come to this location for a simple dusting or trim, so I stopped by before my Christmas party. I asked for a small trim and ended up with my hair completely butchered. I’m genuinely devastated. The stylist was very kind, but she clearly didn’t know what she was doing.
  • AM
    Ahmed Ma
    Nov 15, 2025
    5.0
    Great experience every time. The staff here are kind, professional, and make you feel comfortable from the moment you walk in. Dounya in particular is amazing. She’s friendly, she listens, pays attention to detail, and always makes sure the cut looks exactly how you want it.
  • KK
    Kristin
    Nov 7, 2025
    1.0
    Terrible experience for my 10 year old. The hair stylist had no clue what she was doing and ruined my son’s hair. She should not be cutting hair. She did not follow my instructions or what was in the slip from our previous visit. Once I saw her using clippers on his hair, I intervened but it was too late and it just kept getting worse. He cried through the whole thing. He is left with an awful haircut and has to live with this for quite awhile now. On top of it all, when I returned in the morning to speak with the manager, she informed me immediately that she was expecting a phone call and was in a hurry. Not very helpful. I am done taking my boys there. Terrible experience! Terrible stylist! Poor management.

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.

Brand Certified Facts from Great Clips

Great Clips partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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