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SEPHORA

3.9
(194 reviews)

Business Details

(718) 761-7724

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location): 1. Enter parking lot next to Chipotle from Ring Rd. 2. Look for designated curbside pickup signs 3. Park in designated space You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Curbside pickupAvailable

Location

SEPHORA
2655 RICHMOND AVE, STATEN ISLAND, NY
10314, United States

Hours

Reviews

3.9
194 reviews
5 stars
116
4 stars
28
3 stars
9
2 stars
6
1 star
35
  • KV
    Kateryna Vickers
    Feb 20, 2026
    1.0
    I had a very disappointing experience at this Sephora location. When I entered the store, there were more than ten employees standing together and talking, yet no one initially offered assistance. When I asked for help selecting a concealer shade, a staff member approached me. She applied the concealer under my eyes using her BARE HANDS which I found highly unsanitary and unprofessional, and you should have seen her face while she was doing it. It made me feel uncomfortable. Overall, the experience did not meet basic customer service or hygiene expectations. I will not be returning to this location. Better to order stuff online or go somewhere else where workers are nice and really want to help you.
  • VJ
    V J
    Jan 5, 2026
    1.0
    Awful store, and awful manager that treats customers with a snide and condescending attitude. The blonde manager kept telling me I couldn't redeem my reward, even though I have done so with no issue at other locations for years prior. When I pulled up my account on my phone, which clearly showed that I was still eligible, she still refused to fulfill my order. She had a rude and snippy tone the entire time, like she wanted me out of the way more than she wanted to help me fix whatever the confusion was. I went to another Sephora later in the day and was able to claim my reward with no problem. Clearly, the only issue was her not wanting to help me check out.
  • SL
    Stephanie L
    Dec 21, 2025
    4.0
    When it’s busy they need more workers at the cashier! Also most makeups/ foundation colors are put in the wrong sample name and slot for people to purchase making it harder for people to look for their color that they want to buy.
  • LY
    LaTasha Yancy
    Oct 30, 2025
    4.0
    Great customer service
  • ES
    Engy Sabry
    Oct 28, 2025
    5.0
    Sephora is my best place to buy make up and skin care products very professional staff especially maryam the Egyptian lady she is knowledgeable and helped me a lot today thank you sephora for always choosing professional candidates ❤️❤️❤️❤️

Frequently Asked Questions About SEPHORA

What are the regular operating hours of Sephora Staten Island?

Sephora Staten Island is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.

Does Sephora Staten Island offer in-store pickup or delivery services?

Yes, Sephora Staten Island offers in-store pickup and same-day delivery services.

Brand Certified Facts from SEPHORA

This information is certified by SEPHORA and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 08, 2026Yext Knowledge Graph
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