Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Mobile paymentsAvailable
Location
Lush Cosmetics Staten Island
2655 Richmond Ave, Staten Island, NY
10314, United States
Hours
Reviews
4.8
186 reviews
5 stars
172
4 stars
6
3 stars2
2 stars0
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their exceptional customer service, being described as friendly, knowledgeable, and attentive.
Product Knowledge
Employees demonstrated extensive knowledge about products, helping customers find suitable items and providing detailed explanations.
Positive Atmosphere
Customers appreciated the welcoming and positive environment of the store, enhancing their shopping experience.
Mixed Experiences
While most reviews were positive, there were a few negative experiences related to customer treatment, indicating inconsistency in service.
- MGmichael gateDec 24, 20255.010/10 customer service. Came in on Christmas Eve the staff was very helpful and attentive, prices are great , everything is hand made or made by someone. An overall great experience
- DSDonna StabileDec 23, 20255.0First time shopping at lush Jaleyah sales rep was amazing!
- KBKaitlin BaroneDec 18, 20255.0Luan & all of the girls on the shift were absolutely amazing & knowledgeable!!
- SRSamantha RaoDec 11, 20255.0I had such a great experience here thanks to Lisbeth! She was incredibly helpful and knowledgeable. She helped me choose the perfect products for my skincare routine and also guided me in picking out a wonderful gift. She was patient, kind, and really listened to what I needed. I left feeling confident in my purchases and excited to use everything. Thank you, Lisbeth, for the amazing service! Highly recommend! 🌿💚
- NCNicole CastellanoDec 9, 20255.0Last week I went shopping at LUSH in the Staten Island Mall. The customer service there was absolutely phenomenal. I was assisted by Aaliyah & Angelina. Both young women provided the best customer service I’ve had at a retail establishment in years. They were knowledgeable, friendly, patient & helped to answer any & all questions I had. They helped me to pick out the perfect products for the friends I was shopping for. They demonstrated how to use a product I was interested in for myself. I left their store feeling like a valued customer who will most definitely be shopping there again. Thank you to Angelina & Aaliyah for all your help that day & your fantastic customer service! My friends loved the gifts & products you helped me select.
Frequently Asked Questions About Lush Cosmetics Staten Island
What type of products does Lush Cosmetics Staten Island offer?
Lush Cosmetics Staten Island offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including iconic bath bombs, body butters, vegan haircare, and fresh face masks.
What are the store hours for Lush Cosmetics Staten Island?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Staten Island offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery services.
What payment options are accepted at Lush Cosmetics Staten Island?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, MasterCard, PayPal, Samsung Pay, and Visa.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Staten Island?
No, proof of vaccination is not required to visit the store. For more COVID-19 information, you can visit their FAQ page.
Is Lush Cosmetics Staten Island wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate all customers.
What nearby shops can I visit when I go to Lush Cosmetics Staten Island?
Nearby shops include Perfumania for perfumes, Mon Cheri Nails for nail services, and the adidas Store Staten Island for sportswear and shoes. You can easily visit these places before or after shopping at Lush.
Are there dining options close to Lush Cosmetics Staten Island?
Yes, nearby dining options include Taco Bell for Mexican fast food, Melt Shop for American sandwiches, and Frozen D Lite for frozen yogurt and smoothies, great for a meal or snack before or after your visit.
Which nearby places offer beauty and wellness services near Lush Cosmetics Staten Island?
Near Lush, you can find beauty and wellness services at Threading Station (beauty and hair salon) and Mon Cheri Nails (nail salon), perfect for complementing your self-care routine.
Does Lush Cosmetics Staten Island support LGBTQ+ inclusivity?
Yes, the store is LGBTQ+ welcoming and is a transgender safe space, ensuring an inclusive shopping experience for all.