Lush Cosmetics Staten Island

4.8
177 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Staten Island
2655 Richmond Ave, Staten Island, NY
10314, United States

Hours

Reviews

4.8
177 reviews
5 stars
163
4 stars
6
3 stars
2
2 stars
0
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and attentive, providing exceptional customer experiences.

Product Knowledge

Employees demonstrate extensive knowledge about products, helping customers find the right items and offering personalized recommendations.

Atmosphere

The store is described as welcoming and positive, contributing to an enjoyable shopping experience.

Mixed Experiences

While many reviews are positive, there are a few negative experiences related to customer treatment, particularly regarding perceived racial profiling.

Family-Friendly

The store is noted for being accommodating to families, with staff engaging well with children during visits.
  • DM
    Dinamaria Maggiore
    Oct 19, 2025
    5.0
    We had my daughters’ joint birthday party at Lush for their 3rd and 4th birthdays, and it was absolutely wonderful! We invited about six of their friends, and every single child had the best time. They played games, made their own soaps and bath bombs to take home, and finished off with cupcakes together. The ladies who hosted the party were so kind and attentive, they really made the kids feel special and kept everything running smoothly. Thank you to the Staten Island Lush team for a wonderful time! I couldn’t recommend hosting a party there more.
  • LA
    Leann Abreu
    Sep 20, 2025
    1.0
    If I could give the experience 0 stars I would. I was followed around the store and my basket was even taken away from me. When I asked why, she explained that it’s her job to follow customers around. I’ve been to many lush locations and I have never been treated like this. I was being watched by other employees even after my basket was taken from me. When I wanted it back, she put it behind the counter. I feel like this was racial motivated because I am a person of color.
  • JI
    Johanne Immis
    Sep 16, 2025
    5.0
    Absolutely wonderful!!!! So many delicious Scents to choose from! Dieuanh and Jenna were amazing, and gave my family and I a wonderful experience💕✨️
  • TB
    T Brown
    Sep 11, 2025
    5.0
    Across the board, I received an exceptional experience. Upon entering the store, I was greeted warmly by Lisbeth, whose extensive knowledge of policing was evident. She provided a comprehensive tour of the store, meticulously explaining the products and tailoring her insights to my specific needs. Notably, she offered me samples of certain products, inviting me to return for further evaluation and potential purchase. As a professional in the retail industry, I highly recommend this service. I am eager to return for my holiday shopping at this establishment. Thank you once again, Lisbeth. Your exceptional service has left a lasting impression.
  • EB
    Erin Breininger
    Sep 8, 2025
    5.0
    Best Lush EVER! Heather was so helpful! Ill definitely be back.

Frequently Asked Questions About Lush Cosmetics Staten Island

What type of products does Lush Cosmetics Staten Island offer?

Lush Cosmetics Staten Island offers fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more, including iconic bath bombs, body butters, vegan haircare, and fresh face masks.

What are the store hours for Lush Cosmetics Staten Island?

The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.