Business Details
About
Waxing Hair Removal SalonEyelash SalonSkin Care Clinic
Location
Hours
Reviews
4.8
164 reviews
5 stars
157
4 stars0
3 stars0
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Many customers praised the staff for being friendly, professional, and skilled, particularly highlighting individual estheticians like Steph, Taylor, and Liv.
Cleanliness
The salon is frequently described as clean and welcoming, contributing to a positive overall experience.
Service Quality
While most reviews commend the quality of services, there are notable complaints regarding the use of soft wax for Brazilian waxing, which some customers found inappropriate and irritating.
Customer Service
Several reviews mention a lack of compassion in handling appointment cancellations, particularly in sensitive situations, which negatively impacted customer satisfaction.
Overall Experience
Most customers express high satisfaction with their experiences, often returning for multiple services and recommending the salon to others.
- KOKim OlfanoDec 4, 20255.0Highly recommended Wax it All! I have been getting waxed here for many years. I love how welcoming, professional, & skilled all the estheticians are. I have confidence in everyone on the team and have never had an issue with aftercare. I will keep coming back because I always leave feeling good in my skin, confident, & like I received quality waxes! Thank you for being amazing!
- JCjenna coneDec 3, 20255.0I have been getting my lashes done weekly by Jalyn at Wax It All, and I couldn't be happier with my experience! The salon itself is wonderfully clean, cozy, and the staff, including Jalyn, are incredibly friendly. Jalyn is fantastic at what she does, and I always leave feeling great. Highly recommend!
- AHalex hernandezDec 3, 20255.0I can’t say enough good things about this place! The space is clean, welcoming and beautifully set up. Everyone is so kind and the estheticians truly take the time to understand my skin concerns. The experience is always relaxing, surprisingly comfortable and the results are amazing. The customer service is unmatched. This is officially my go-to spot!
- AAAmyDec 3, 20251.0save your money, time and energy - do not go to this location. other businesses in roc are way more professional, know how to talk to clients, and flexible with client schedules. extremely rude and unprofessional staff working here.
- MRMadison RiceNov 29, 20251.0I came here for a Brazilian because of all the great reviews and was genuinely excited to try this place. I’ve had many Brazilians before, and every professional I’ve seen has emphasized that soft wax should NEVER be used for this service due to how harsh and irritating it is on sensitive skin. When I arrived, I mentioned that I regularly get Brazilians, yet no one informed me that they use soft wax. The esthetician began the service and before I could process what was happening, she was already applying soft wax. By the time I tried to stop her, she had already continued with the service. Soft wax is extremely irritating, outdated for Brazilian services, and significantly cheaper — so I’m honestly confused why they’re charging $65 while using a product that most reputable salons avoid for this exact service. My skin was immediately red, irritated, and uncomfortable from the soft wax, which has never happened to me with hard wax. I ended up having to go somewhere else to get my Brazilian corrected and finished properly. The difference was night and day — my skin felt completely fine with the hard wax, proving exactly why soft wax should not be used for such a sensitive area. While the esthetician was kind, this place should not be offering Brazilian waxes if they are going to use soft wax. Anyone experienced in Brazilian waxing knows that hard wax is the standard. Overall, extremely disappointed and would not recommend this location for Brazilian waxing
Frequently Asked Questions About Wax It All
What are the operating hours of Wax It All?
Wax It All is open Tuesday to Friday from 10:00 AM to 6:00 PM, and Saturday from 8:00 AM to 3:00 PM. It is closed on Mondays and Sundays.
Where is Wax It All located?
Wax It All is located at 2926 Monroe Ave, Rochester, NY 14618, USA.
What services does Wax It All provide?
Wax It All offers waxing hair removal, eyelash services, and skin care treatments.
How can I contact Wax It All?
You can contact Wax It All by phone at +1 585-348-9355 or via email at waxitallsalon@gmail.com.
What payment methods are accepted at Wax It All?
Wax It All accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Wax It All available online?
Yes, you can find more information about Wax It All on their website at https://www.waxitallroc.com/.
Are there any places nearby Wax It All where I can shop for workout clothing?
Yes, nearby you can visit lululemon Rochester and Adrian Jules Ltd. for men's sportswear and clothing.
What are some nearby spots to grab a healthy drink or snack before or after your appointment at Wax It All?
The House of Kombucha, a health food and grocery store, is nearby and a great place to find healthy beverages.
Where can I find beauty and spa services close to Wax It All?
In addition to Wax It All, nearby options include ENVISION EYE & AESTHETICS, Envision Aesthetics, and Vitalize Medical & Aesthetics for various beauty and spa services.
Are there any notable art galleries or places to explore nearby Wax It All?
Yes, Nan Miller Gallery is a nearby art gallery that offers arts and entertainment experiences.