SEPHORA at Kohl's

3.3
10 reviews

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply Store
Come in and share the beauty at Sephora at Kohl's ROCHESTER. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.

Details

  • Requires appointmentNot available
  • DebitAvailable

Location

SEPHORA at Kohl's
3150 W HENRIETTA RD, ROCHESTER, NY
14623, United States

Hours

Reviews

3.3
10 reviews
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  • MM
    Mariella Markajani
    Aug 31, 2025
    1.0
    Me and my mom had a coupon for Sephora IN KOHLS . It said on the coupon and the lady gave us a difficult time was very rude and dismissive . Didn’t greet me nicely and it has been like this in the past other times when I went with the workers giving us rude stares . The one on Monroe ave though is great and the workers at that Sephora are so nice!
  • EE
    Em
    Jan 18, 2024
    5.0
    Autumn from this store was super helpful today! I needed some guidance on finding a foundation for some photography events I had coming up. She walked around the store with me and helped me find the perfect formula/tone for my skin. She also helped me find a primer, bronzer stick and foundation brush, as I wasn't sure where to begin with all of the options! She made the process super easy and fun and I found great products that work well for my fair skin. She was also very friendly and patient !
  • SQ
    Sabera Quraishi
    Sep 23, 2023
    5.0
    Good
  • MM
    Mia
    Jan 13, 2023
    1.0
    Patricia, the manager at the Sephora in kohls, needs someone to put her in her place. She thinks she has the entitlement to yell and give attitude for no reason? All I wanted to do was return an item and get something fixed on my receipt that THEY did. I came in, wasn't rude and just asked for a return and something to be fixed. She starts giving attitude and the other employee starts talking to me about my problem trying to help. She starts screaming at me saying she can't help me since she's the manager even thought the employee started the conversation ??? She kept adding her input for no reason, "werent you here yesterday?" Yes and I'm here now to return it and try to fix a mistake you made??? Then asked me if the birthday gift I wanted was in store or online and I said yes. She proceeds to give more attitude by saying " yes to what?". The other customers who were being cashed out look at me and start saying she's being so rude for no reason! It's disgusting customer service and for her to be rude to an 18 year old who just wanted to return something is beyond me. Patricia needs to be fired since this isn't the first time she spoke to me this way. It wouldn't kill her to be nice.

Frequently Asked Questions About SEPHORA at Kohl's

What are the operating hours for SEPHORA at Kohl's in Rochester?

SEPHORA at Kohl's in Rochester is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is SEPHORA at Kohl's located?

SEPHORA at Kohl's is located at 3150 W Henrietta Rd, Rochester, NY 14623, USA.