Maxim Spa & Salon

4.5
190 reviews
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Business Details

633 Park Avenue, Rochester, NY
14607, United States
(585) 256-0838
http://www.maximspaandsalon.com
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About

Hair SalonNail SalonBeauty Salon
Maxim Spa and Salon creates trust with our passion for service, and look to empower and inspire our community to recognize their beauty. Maxim Spa and Salon is built on these values: -We are a strong, inclusive, women - run business. -We are committed to providing each guest with exemplary service - every time. -We take pride in our dedication to creating an open minded and positive space for our community. -We are a team. We are MAXIM.

Location

Maxim Spa & Salon
633 Park Avenue, Rochester, NY
14607, United States

Hours

Reviews

4.5
190 reviews
5 stars
158
4 stars
6
3 stars
4
2 stars
6
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some praised staff for being friendly and accommodating, while others reported unprofessional behavior and poor handling of appointment issues.

Quality of Services

Many customers were satisfied with their hair and spa services, highlighting excellent haircuts, facials, and nail treatments, though some reported dissatisfaction with specific services and pricing.

Professionalism

Several reviews noted a lack of professionalism in handling appointment scheduling and customer complaints, leading to frustration among clients.

Atmosphere

The salon is frequently described as clean, welcoming, and friendly, contributing to a positive overall experience for many customers.

Pricing

Customers expressed concerns about pricing, with some feeling that charges for services were excessive compared to the quality received.
  • MF
    Michelle Foote
    Nov 15, 2025
    5.0
    Tony runs a great shop. Liz you are awesome. Always given me the pampering and perfection a lady needs for her skin. The place is always clean. Everyone is professional and nice to be around, they make you feel warm and welcome always 😊 sincerely, looking forward to ongoing services. Michelle Foote 💗
  • TM
    Theresa Marsenburg
    Nov 13, 2025
    3.0
    Emma was pleasant and professional, however I didn’t expect to pay a $10 gel removal cost in addition to the gel manicure service. I like the later hours.
  • BB
    Bryan Basham
    Sep 26, 2025
    5.0
    Great location; great stylists
  • AR
    Annelise Rappold
    Sep 5, 2025
    5.0
    Gabby is so fabulous!! Only being 19 she gave me so much confidence and the highlights were on point. Thank you so much!
  • CB
    Crissie Brown
    Aug 29, 2025
    5.0
    This was a wonderful experience. Excellent haircut, friendly staff!
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Frequently Asked Questions About Maxim Spa & Salon

What types of services does Maxim Spa & Salon offer?

Maxim Spa & Salon offers hair cuts, hair color, extensions, hilights, balayage, relaxers, perm, microblading, pedicure, manicure, acrylics, gel polish, GelX, facials, body treatments, and waxing.

What are the business hours for Maxim Spa & Salon?

The salon is open Tuesday, Wednesday, Friday from 10:00 AM to 8:00 PM; Thursday from 11:00 AM to 7:00 PM; Saturday from 9:00 AM to 5:00 PM; it is closed on Monday and Sunday.