Business Details
About
Hair SalonBeauty Salon
Great Clips in Rochester, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 2394 Lyell Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Rochester, NY!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
242 reviews
5 stars
180
4 stars
39
3 stars
11
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Customers praised several stylists for their skills and attentiveness, with specific mentions of Gina, Chelsea, and Ciara providing excellent haircuts.
Service Speed
Many reviews highlighted the quick service and efficiency of the online check-in system, allowing for minimal wait times.
Mixed Experiences
While many customers had positive experiences, there were some complaints about inconsistent haircut quality and service from certain stylists.
Friendly Atmosphere
The staff was frequently described as friendly and welcoming, contributing to a pleasant overall experience for customers.
Pricing
Customers appreciated the reasonable pricing for haircuts, although some noted that prices have increased over time.
- KCKaroline CNov 12, 20255.0Of all the Great Clips in the Rochester area, this is my favorite. Sometimes there is quite a wait but it is worth it to check online. I like the stylists who works there. While I get the same haircut, I love the look I get here.
- CMCindy McKeraghanAug 30, 20255.0She was very quick and did a great job. She really listened to what I wanted
- BMBrandon MillerJul 25, 20251.0Closed at 2:50 Friday 7/25
- RFRosalee FerraAug 2, 20225.0I have been going to great clips for years. I keep going back because I like the way Carrie cuts my hair! She is friendly and nice to talk to! The other girls make you feel welcome too. The price of a hair cut is reasonable! If anyone is looking for a place to go try great clips on Lyell Ave! 🙂
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips at 2394 Lyell Ave offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampooing, blowouts, hair styling, and perms at select salons.
How can I save time waiting for my haircut at Great Clips Lyell Howard Commons?
You can use Online Check-In via the Great Clips app or website to add your name to the waitlist and see estimated wait times. ReadyNext text alerts will notify you when your wait time is 15 minutes, allowing you to arrive just in time.
Do I need to make an appointment before visiting Great Clips on Lyell Ave?
No appointment is necessary. Great Clips operates as a walk-in salon. However, using the Online Check-In can help you save time by joining the waitlist before arrival.
What are the operating hours for Great Clips at Lyell Howard Commons?
Great Clips is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 3:00 PM. Hours may vary on holidays.
Does Great Clips sell haircare products?
Yes, Great Clips sells its exclusive lines such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as popular commercial brands like Paul Mitchell® and American Crew®.
What payment options are accepted at Great Clips Lyell Howard Commons?
The salon accepts payment by Mastercard and Visa credit cards.
Is Great Clips on Lyell Ave wheelchair accessible?
Yes, the salon has a wheelchair-accessible entrance to accommodate customers with mobility needs.
Which nearby places can I visit before or after my haircut at Great Clips Lyell Howard Commons?
Nearby you can visit Sun Tan City or Zoom Tan for tanning services, enjoy a meal at Little Caesars Pizza or Olympia Family Restaurant, or shop at Rent-A-Center and Dollar General.
How can nearby transit and businesses help me when visiting Great Clips on Lyell Ave?
Nearby businesses like Rite Aid pharmacy and Verizon Authorized Retailer offer convenient shopping options. The location's accessibility and nearby landmarks make finding Great Clips easier and allow you to combine errands efficiently.
Are there fitness or wellness facilities near Great Clips on Lyell Ave to check out?
Yes, you can visit Rochester Shaolin Kung Fu Academy or Rochester Fitness Martial Arts for fitness classes, and enjoy spa services at L. Spa or get nails done at Modern Nails nearby.