Great Clips in Orchard Park, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3245 Southwestern Blvd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Orchard Park, NY!
Customers reported a mix of experiences with haircut quality, with some praising specific stylists while others expressed dissatisfaction with inconsistent results.
Staff Professionalism
Feedback highlighted both positive and negative experiences regarding staff professionalism, with some customers appreciating friendly service and others noting unprofessional behavior.
Cleanliness
The salon was generally noted for its cleanliness, contributing to a comfortable atmosphere for customers.
Appointment Issues
Several reviews mentioned frustrations with appointment management, including stylists prioritizing walk-ins over scheduled appointments.
Pricing
Customers had mixed feelings about pricing, with some finding it reasonable and others considering it high for the service received.
LD
Laura Dustin
Nov 14, 2025
5.0
Unfortunately I wait too long between cuts. However, the stylist and I decided on the amount to take off . She did a great job. My hair does the flippy thing which I hate. No flips so far. Which means it wasn’t just a trim.
DW
DAVID WHEELER
Nov 14, 2025
5.0
quick service very friendly personnel
KW
Kristen Williams
Nov 3, 2025
5.0
I went to see Maria and she did a fantastic job!! The online check in was super easy and convenient. 10/10 recommend this location!!!
PB
Patrick Byrne
Oct 13, 2025
5.0
Excellent Service, professional cut, very timely with appointment.
Shop was very clean
BJ
Bob Jones
Sep 29, 2025
1.0
I got my hair cut at Great Clips 3 times,First times was with Maria,Second time was with an older woman who I understand quite there & I didn't mind the way my hair was cut. This last time I got my hair butcherd & am very disappointed & don't know if I will return there because you never get the same stylist.
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Orchard Park offer?
Great Clips provides haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, and styling. Some locations also offer perms.
Do I need to make an appointment before visiting Great Clips at 3245 Southwestern Blvd?
No appointment is necessary. Great Clips welcomes walk-ins, or you can use Online Check-In to add yourself to the waitlist and save time.
How does Online Check-In work at Great Clips?
Online Check-In lets you add your name to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes.
What are the operating hours of Great Clips at Crossroads Centre?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas.
What payment methods are accepted at Great Clips in Orchard Park?
Great Clips accepts both Mastercard and Visa credit cards for payment.
Does Great Clips sell haircare products at this location?
Yes, they offer Great Clips branded haircare lines including Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, as well as commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Can I request a specific stylist when I check in online at Great Clips?
No, you cannot request a stylist through Online Check-In to protect their privacy. However, you can request a stylist when you arrive at the salon, but it may increase your wait time.
What nearby coffee shops can I visit before or after my haircut at Great Clips Orchard Park?
Starbucks and Tim Hortons are nearby coffee shops where you can grab a coffee or snack before or after your visit.
Are there dining options close to Great Clips at 3245 Southwestern Blvd?
Yes, there are several nearby restaurants including Arby's, Wendy's, Moe's Southwest Grill, Taffy's Red Hots, and Pie-O-Mine Greens for pizza and salads.
What nearby services are available if I need urgent care or other amenities when visiting Great Clips?
WellNow Urgent Care is close by for medical needs. There are also banks like Five Star Bank and financial services such as Independent Health Association Inc. nearby for your convenience.