Great Clips in Niagara Falls, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1639 Military Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Niagara Falls, NY!
Customers have mixed experiences with stylists; some praise specific stylists like Mary and Heather for their skills, while others report poor haircuts and lack of attention to detail.
Customer Service
Feedback indicates inconsistency in customer service, with some customers highlighting friendly and professional interactions, while others report rude behavior and poor communication.
Convenience
Many customers appreciate the convenience of online check-in and short wait times, making it easy to get haircuts without long delays.
Overall Satisfaction
While some customers express high satisfaction with their haircuts and the overall experience, others report significant dissatisfaction, leading to a polarized view of the business.
CM
Chris Mondoux
Oct 30, 2025
2.0
Used to be great going here for mid fades and every time I go they always do a high fade
DC
DeWayne Cummings
Sep 30, 2025
5.0
The daughter loves it there and I've heard a few people do slso.
RR
Ryan
Sep 24, 2025
5.0
It was my first time at any great clips location. Mary made it an experience very similar to a more expensive barbershop. She did a wonderful job on my fade and got me cleaned up in general. Thanks Mary!
MM
Maddie M
Aug 22, 2025
2.0
Usually I go here and have amazing results! On more than one occasion Mary has saved my hair, while also attending to my concerns of not cutting it to short. She’s the literal best.
Unfortunately this time around I got someone I’ve never had before. She was over confident and barely spoke English. She asked what I wanted I explained that I was growing my hair and wanted a fresh trim. I told her I want my hair left how it is but just trimmed.
She agreed to what I said grabbed a chunk about 1” wide of my hair in the back and proceeded to cut about 3-4” off of it and then after with my hair in her hand asked “is this okay??” I said well it has to be now. So she chops at the rest of my hair. I told her I was trying to grow my hair out once again and that I’m trying to get it all one length, she takes some hair and cuts the front at an angle and cuts side bangs that can just barely tuck behind my ear. She kept saying she wanted to add layers. I kept saying I didn’t want that.
My hair is an uneven chopped mess 4” shorter than it was supposed to be. I lost almost a year of hair growth because she didn’t listen to anything I said.
I only gave $2 tip because I wasVERY unhappy with my results, but not tipping isn’t in my blood. She got visibly angry that I didn’t tip her more slammed my receipt onto the stake and stormed off.
I will return but i will never allow her near me with scissors again. If someone else isn’t available I will walk out.
LC
Lori Carouthers
Aug 10, 2025
5.0
What a great salon! I travel full time and so going to great clips is convenient for me. I checked in on line and got right in. Jenn cut my hair and can I say she was a breathe of fresh air. So put together and friendly. Jenn did a great job on my hair . I wish I could have Jenn cut my hair every time- she was just lovely!
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips at 1639 Military Rd offer?
Great Clips offers haircuts for men, women, kids, and seniors, beard trims, bang trims, shampooing, blow-drying, and styling such as updos. Some salons also offer perms.
Do I need to make an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your place on the waitlist and minimize waiting time.
What is the Online Check-In service and how does it work at Great Clips?
Online Check-In lets you add your name to the waitlist remotely, see estimated wait times, and receive ReadyNext text alerts when your wait time is about 15 minutes, so you can arrive just in time for your haircut.
What are the Great Clips 1639 Military Rd salon's operating hours?
Monday to Friday, 9:00 AM to 8:00 PM; Saturday, 9:00 AM to 6:00 PM; Sunday, 10:00 AM to 5:00 PM. The salon is closed on Thanksgiving and Christmas Day.
Does Great Clips sell haircare products?
Yes, Great Clips offers exclusive haircare lines such as Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What payment methods are accepted at Great Clips on Military Rd?
They accept major credit cards including Mastercard and Visa.
Are there any nearby places I can visit after my haircut at Great Clips?
Yes, after your visit you can enjoy desserts at Crumbl - Niagara Falls, shop video games and electronics at GameStop in Wegmans Plaza, or relax with a spa treatment at Lotus Nails & Spa nearby.
Is Great Clips located near any shopping centers or supermarkets for easy errands?
Yes, Great Clips is located in Wegmans Plaza near Wegmans supermarket, where you can conveniently pick up groceries or pharmacy items before or after your haircut.
Can I combine a visit to Great Clips with some fitness activities nearby?
You can visit Primerano Fitness gym located nearby to fit in a workout before or after your haircut appointment.
How can nearby electronics stores help me after visiting Great Clips?
Stores like Sprint Store and Taking IT Mobile Data Solutions nearby offer mobile phones and repair services, so you could handle any tech needs in the area during your visit.