Great Clips

4.3
350 reviews

About

Hair SalonBeauty Salon
Great Clips in Niagara Falls, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 1639 Military Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist. With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Niagara Falls, NY!

Details

  • Requires appointmentNot available

Location

Great Clips
1639 Military Rd, Niagara Falls, NY
14304, United States

Hours

Reviews

4.3
350 reviews
5 stars
241
4 stars
43
3 stars
16
2 stars
13
1 star
37

What are people saying?

AI-generated from recent customer reviews

Stylist Quality

Customers have mixed experiences with stylists; some praise specific stylists like Mary and Heather for their skills, while others report poor haircuts and lack of attention to detail.

Customer Service

Feedback indicates inconsistency in customer service, with some customers highlighting friendly and professional interactions, while others report rude behavior and poor communication.

Convenience

Many customers appreciate the convenience of online check-in and short wait times, making it easy to get haircuts without long delays.

Overall Satisfaction

While some customers express high satisfaction with their haircuts and the overall experience, others report significant dissatisfaction, leading to a polarized view of the business.
  • CM
    Chris Mondoux
    Oct 30, 2025
    2.0
    Used to be great going here for mid fades and every time I go they always do a high fade
  • DC
    DeWayne Cummings
    Sep 30, 2025
    5.0
    The daughter loves it there and I've heard a few people do slso.
  • RR
    Ryan
    Sep 24, 2025
    5.0
    It was my first time at any great clips location. Mary made it an experience very similar to a more expensive barbershop. She did a wonderful job on my fade and got me cleaned up in general. Thanks Mary!
  • MM
    Maddie M
    Aug 22, 2025
    2.0
    Usually I go here and have amazing results! On more than one occasion Mary has saved my hair, while also attending to my concerns of not cutting it to short. She’s the literal best. Unfortunately this time around I got someone I’ve never had before. She was over confident and barely spoke English. She asked what I wanted I explained that I was growing my hair and wanted a fresh trim. I told her I want my hair left how it is but just trimmed. She agreed to what I said grabbed a chunk about 1” wide of my hair in the back and proceeded to cut about 3-4” off of it and then after with my hair in her hand asked “is this okay??” I said well it has to be now. So she chops at the rest of my hair. I told her I was trying to grow my hair out once again and that I’m trying to get it all one length, she takes some hair and cuts the front at an angle and cuts side bangs that can just barely tuck behind my ear. She kept saying she wanted to add layers. I kept saying I didn’t want that. My hair is an uneven chopped mess 4” shorter than it was supposed to be. I lost almost a year of hair growth because she didn’t listen to anything I said. I only gave $2 tip because I wasVERY unhappy with my results, but not tipping isn’t in my blood. She got visibly angry that I didn’t tip her more slammed my receipt onto the stake and stormed off. I will return but i will never allow her near me with scissors again. If someone else isn’t available I will walk out.
  • LC
    Lori Carouthers
    Aug 10, 2025
    5.0
    What a great salon! I travel full time and so going to great clips is convenient for me. I checked in on line and got right in. Jenn cut my hair and can I say she was a breathe of fresh air. So put together and friendly. Jenn did a great job on my hair . I wish I could have Jenn cut my hair every time- she was just lovely!

Frequently Asked Questions About Great Clips

What haircare services does Great Clips provide?

Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.

What is Online Check-In?

Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.