SEPHORA

4.0
174 reviews

About

Cosmetics StoreBeauty Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location). You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.) We can't wait to see you!

Details

  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable
  • Accepts checksAvailable

Location

SEPHORA
520 MADISON AVE, NEW YORK, NY
10022, United States

Hours

Reviews

4.0
174 reviews
5 stars
108
4 stars
26
3 stars
8
2 stars
4
1 star
28
  • CD
    Chapa Dissanayake
    1 day ago
    1.0
    The fact that people have been sharing similar negative experiences with the staff continuously throughout the years and Sephora keeps apologizing to all these reviewers but the fact that nothing has changed and the negative reviews keep adding up on top of each other makes me wonder what’s actually going on with Sephora. It’s one thing to hate your job because of the company you work for, but to take it out on other people ? I work in customer service too in a toxic environment, but I’d never take it out on customers.
  • DD
    Deni
    Jan 5, 2026
    5.0
    Nice
  • AG
    A.M. Guesthouse
    Dec 30, 2025
    1.0
    i went inside to pick up some last minute things and i was aggressively followed around by Omari and he didn’t even have the decency to ask if i needed help. he just followed me from a foot away and stared at me. i was so uncomfortable that i didn’t even finish my shopping. i decided to order directly from the brands instead. i won’t be returning to this location ever again
  • MP
    Milena Princic
    Dec 27, 2025
    5.0
    Me atendieron súper bien. Pedí concretamente lo que quería y el precio que quería gastar. Una asesora me consiguió todo en minutos.
  • AE
    Anna Espinosa
    Nov 19, 2025
    1.0
    My sisters and I visited this store on 11/10/2025. We felt so uncomfortable throughout our entire shopping experience as the associates kept following us around the store to ensure we were not stealing. We felt racially profiled at this location because instead of them asking if we needed any assistance they continued to follow us around and it wasn't until they spent a good amount of time following, when various employees asked us if we were doing OK. There were about three associates just standing and staring at us as we looked and touched products. Once we got to the cashier to pay the associate at the register whispered something in her walkie so that we could not hear- we could only assume it was about us. What a disappointment of experience this was and extremely uncomfortable!! Shame on this location and the way the staff is trained to just follow people around to the point they feel uncomfortable to even touch a product!

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA at 520 Madison Ave?

SEPHORA is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 11:00 AM to 6:00 PM.

Is SEPHORA at 520 Madison Ave open on Sundays?

Yes, SEPHORA is open on Sundays from 11:00 AM to 6:00 PM.