Brand Certified
SEPHORA
3.9(455 reviews)
Certified by SEPHORA • Feb 22, 2026
Business Details
185 GREENWICH ST, NEW YORK, NY
10007, United States
Certified by SEPHORA • Feb 22, 2026
(212) 406-6500
Certified by SEPHORA • Feb 22, 2026
https://www.sephora.com/happening/stores/world-trade-center
Certified by SEPHORA • Feb 22, 2026
About
Certified by SEPHORA • Feb 22, 2026
Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more.
In a hurry? Get your order fast and easy with in-store or curbside online order pick-up options that work for you (availability varies by location).
You can also try Same-Day Delivery to get your beauty delivered directly to you*. (*Delivery fees apply. Availability based on delivery location.)
We can't wait to see you!
Details
- Requires appointmentNot available
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Certified by SEPHORA • Feb 22, 2026
Hours
Certified by SEPHORA • Feb 22, 2026
Reviews
3.9
455 reviews
5 stars
264
4 stars
62
3 stars
28
2 stars
16
1 star
85
- SSStorkiePineJan 22, 20265.0definitely my go to for my face care system! amazing products!
- ATAneet TahJan 8, 20261.0used to love shopping at this Sephora location, but unfortunately I won’t be returning. The employees here made the experience uncomfortable and unwelcoming. Customer service felt dismissive rather than helpful, which really changed how I feel about this store.
- SKSarah KDec 8, 20255.0I absolutely loved this location!! A very beautiful young lady named Inaas helped me navigate everything and made my experience so memorable. She was incredibly knowledgeable about all the products and even taught me what works for me and what doesn’t. It’s very clear that this location hires people who truly understand their products and genuinely care about helping customers. I’ll definitely be coming back!
- KKKatDec 5, 20255.0A staff member named Aliyah helped me pick out a perfect rare beauty blush for my complexion. She was super helpful and treated me like a friend.
- CMClara Van MeerbeckDec 1, 20251.0I’m giving one star only because zero isn’t an option, otherwise, I absolutely would. The employees at this Sephora are horrible. If you’re a tourist, run. They are blatantly anti-tourist, giving nasty looks and talking about you while laughing among themselves, assuming you don’t understand what they’re saying. Don’t even bother asking for help. We already knew our shades, but they weren’t available on the shelf. Asking an employee to simply open the stock drawer with her key was apparently too much to handle, she sighed loudly, rolled her eyes right in front of us, and acted like we were bothering her by… doing her job. If you don’t like people, maybe choose another career, ladies. To be fair, this is not the case everywhere: we went to the Sephora on Broadway right after, and the staff there was absolutely lovely. But this location at the World Trade Center? Never again.
Frequently Asked Questions About SEPHORA
What are the regular store hours for Sephora at 185 Greenwich St, New York?
Sephora is open Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does Sephora offer in-store pickup and delivery services?
Yes, Sephora offers in-store pickup and same-day delivery services, with availability depending on your location.
Can I buy products from popular brands like Fenty Beauty or Drunk Elephant at this Sephora location?
Absolutely! This Sephora location carries fan-favorite brands including Fenty Beauty by Rihanna, Drunk Elephant, and many more.
What types of beauty products can I find at Sephora?
You can find makeup, skincare, hair care, tools & brushes, fragrance, and bath & body products at Sephora.
Is Sephora wheelchair accessible and welcoming to the LGBTQ community?
Yes, Sephora has a wheelchair-accessible entrance and is welcoming to LGBTQ individuals.
Does Sephora require appointments for shopping or consultations?
No, appointments are not required for shopping at Sephora; walk-ins are welcome.
How can nearby locations like the Oculus WTC NYC help me visit Sephora?
Oculus WTC NYC is a nearby transportation hub and shopping center, making it convenient to access Sephora and explore other shops and services in the area.
Are there dining options near Sephora where I can grab a meal before or after shopping?
Yes, nearby restaurants such as Chick n Buns, Sammy's Taqueria, and Waffle Street NYC offer great dining options near Sephora.
What entertainment options are close to Sephora for a fun outing?
You can enjoy arts and entertainment at venues like The Void and The Institute of Black Imagination located near Sephora.
Does Sephora have any affiliations or associations to trust for quality and reliability?
Sephora is associated with the Better Business Bureau and the Chamber of Commerce, reflecting its commitment to quality and service.
Brand Certified Facts from SEPHORA
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