MAC Cosmetics

4.3
158 reviews

About

Cosmetics StoreMakeup ArtistBeauty Supply Store
Visit us at M·A·C Pro - Soho, New York to shop best-sellers and new must-haves. Need your products ASAP? Call your local store (212) 334-4641 or select Buy Online, Pick Up In-Store or Same-Day Delivery at checkout.

Details

  • DeliveryAvailable
  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available

Location

MAC Cosmetics
506 Broadway, New York, NY
10012, United States

Hours

Reviews

4.3
158 reviews
5 stars
112
4 stars
16
3 stars
13
2 stars
3
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.

Product Availability

Some customers expressed disappointment regarding the lack of stock for certain products, indicating that the store was out of popular items.

Store Atmosphere

The store was described as welcoming and well-maintained, contributing to a positive shopping experience.

Mixed Experiences

While many reviews highlighted excellent service, there were also reports of poor customer interactions, suggesting inconsistency in service quality.

Makeup Expertise

Customers appreciated the makeup artists' skills and knowledge, particularly in helping them find the right products and techniques.
  • CS
    Cammie Shibata
    1 day ago
    5.0
    Top notch artistry, attentiveness and care! I visited the store during Black Friday week when it was extremely busy and Rachel took the time to color match my foundation and studio fix powder because I had been colored incorrectly at other non MAC stores. (Note the wrong colors in my picture) She took the time and care to make sure my skin matched not only the color and finish but also took extra time to dry and make sure the match was correct by moisturizing and drying down the products so I could see how they oxidized. I appreciated her attention to detail, her ability to navigate a crowded store, and take the time to give me personal and specialized recommendations. As an avid makeup enthusiast she made me feel confident in my own skill and never took away from my own knowledge which is so important. I never felt over sold and also she did a great job of sharing the color schema that MAC applies to their system. Would absolutely recommend and visit specifically to work with Rachel. Thank you to her if she gets the chance to read this.
  • GC
    Gigi Castro
    Nov 10, 2025
    5.0
    An amazing store, company and people. Very kind, they all helped me with kindness and I cannot have enough amazing words for them
  • NT
    Ndella Tall
    Sep 30, 2025
    5.0
    I love this store because everyone is so understanding! I’m officially a mac girl now because of this specific store!
  • SS
    Sagarika Shrestha
    Sep 27, 2025
    5.0
    In the heart of SoHo, really nice
  • NZ
    Nora Zdonowski
    Sep 26, 2025
    1.0
    Only Mac Pro store in NYC yet they didn’t have 2 out of 3 basic products… very disappointing.

Frequently Asked Questions About MAC Cosmetics

What are the store hours for MAC Cosmetics at 506 Broadway?

MAC Cosmetics at 506 Broadway is open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Does MAC Cosmetics offer in-store pickup and delivery services?

Yes, MAC Cosmetics offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.