Lush Cosmetics Upper West Side

4.7
180 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Lush Cosmetics Upper West Side
2177 Broadway, New York, NY
10024-6603, United States

Hours

Reviews

4.7
180 reviews
5 stars
151
4 stars
13
3 stars
6
2 stars
2
1 star
8

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere for customers.

Product Quality

Customers appreciate the high quality and variety of Lush products, often leaving with multiple items and positive experiences.

Store Experience

The store environment is described as pleasant and inviting, with many customers enjoying the overall shopping experience.

Event Hosting

The location is noted for successfully hosting birthday parties and events, with staff going above and beyond to ensure a fun and memorable experience.
  • IS
    India S
    Jan 4, 2026
    5.0
    Thank you Ellie for giving us a rundown of the Wicked collection!!! 💗💚
  • DD
    Dalm
    Jan 3, 2026
    5.0
    Best lush I have ever visited. The employes we so helpful and attentive. They immediately explained the sales ans new products. I didn't buy anything but came in to pick up an online order. They also included samples of products I have not tried before but really liked. I will be coming in soon to purchase feom this location soon
  • WL
    Wallace L.
    Jan 1, 2026
    5.0
    My family and I have been coming to this Lush location for years. Staff are incredibly welcoming and knowledgeable about the products. My daughter loves Lush and we always leave with something. Shoutout to Britney who took great care of us on our visit to the store yesterday!
  • FR
    Francesca Revelo
    Dec 26, 2025
    5.0
    I went to get some last-minute Christmas gifts and had an amazing experience! Everyone on staff was kind and even cheerful. The cherry on top was finding so many products and gifts at 50% off!
  • LC
    Lauren Castille
    Dec 8, 2025
    5.0
    I love Lush and have been shopping there for years, but I was blown away by one particular employee at this location, Felix, who was so knowledgeable about ALL of their products and also incredibly kind and helpful. He recommended several things and offered some samples that are wonderful. Lush is super lucky to have an employee like Felix who is so passionate about their products!

Frequently Asked Questions About Lush Cosmetics Upper West Side

What types of products does Lush Cosmetics Upper West Side offer?

Lush Cosmetics Upper West Side offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products including bath bombs, bubble bars, hair treatments, face masks, and more.

What are the store hours for Lush Cosmetics Upper West Side?

The store is open Monday to Thursday and Sunday from 10:00 AM to 7:00 PM, and on Friday and Saturday from 10:00 AM to 8:00 PM.