Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.7
171 reviews
5 stars
143
4 stars
13
3 stars
6
2 stars2
1 star
7
What are people saying?
AI-generated from recent customer reviews
Staff Performance
The staff is consistently praised for being friendly, knowledgeable, and helpful, creating a welcoming atmosphere for customers.
Product Quality
Customers love the variety and quality of Lush products, often highlighting their effectiveness and pleasant scents.
Customer Experience
Many reviews mention enjoyable shopping experiences, with staff providing personalized recommendations and samples.
Event Hosting
The store is noted for successfully hosting birthday parties and events, with staff engaging and entertaining participants.
Inconsistent Service
A few reviews indicate a decline in service quality at times, with some customers experiencing unhelpful interactions.
- IRIssa RomanNov 14, 20255.0I am a loyal customer of lush for years but this location has blown me away! I was assisted by Jennifer while in the middle of a lush children’s class and I didn’t feel rushed or like a burden even with children running around. She made my experience unforgettable!
- DTDarren ThompsonNov 13, 20255.0I walked for a pick up order that my wife made. We bought "King of Skin" and something else that was citrus scented and in the shape of the sun. Very good customer service as always.
- AWAmy Mae WilsonOct 7, 20255.0Bridget and the staff were amazing!!! Love this place!💕 #Lushes
- VCValerie CappelloSep 5, 20255.0Followed my daughter into LUSH UWS to get out of the rain and so happy I did. Kiara, our sales help, was nice and attentive and most helpful. I came in clueless about LUSH and just hoping to dry off while my daughter shopped. left happy with a most delicious body scrub (orange mini) and their maple sugar facial scrub. They smell so yummy and the body scrub is fantastic. My daughter got the coconut rice cake shampoo bar and both the Lush and Power conditioners (she couldn’t decide) and is super happy. We’ll definitely be back
- EEEmelyAug 29, 20255.0Jennifer alexa Alex and bri are the best staff ever me and my grandma came In and they helped her out finding the best body wash and foot scrub
Frequently Asked Questions About Lush Cosmetics Upper West Side
What types of products does Lush Cosmetics Upper West Side offer?
Lush Cosmetics Upper West Side offers fresh, handmade, cruelty-free, and vegetarian bath, body, and hair products including bath bombs, bubble bars, hair treatments, face masks, and more.
What are the store hours for Lush Cosmetics Upper West Side?
The store is open Monday to Thursday and Sunday from 10:00 AM to 7:00 PM, and on Friday and Saturday from 10:00 AM to 8:00 PM.
Does Lush Cosmetics Upper West Side offer delivery or pickup services?
Yes, they offer in-store pickup, curbside pickup, standard delivery, same-day delivery, and no-contact delivery options.
Are appointments required to shop at Lush Cosmetics Upper West Side?
No, appointments are not required to shop at Lush Cosmetics Upper West Side.
What payment methods are accepted at Lush Cosmetics Upper West Side?
They accept American Express, Android Pay, Apple Pay, cash, checks, Discover, financing, MasterCard, PayPal, Samsung Pay, and Visa.
Is Lush Cosmetics Upper West Side a black-owned business?
No, Lush Cosmetics Upper West Side is not a black-owned business.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Upper West Side?
No, proof of vaccination is not required to visit the store. More information is available on their COVID-19 FAQ page.
What nearby places can I visit around Lush Cosmetics Upper West Side?
Nearby places include Hotel Belleclaire for accommodations, Mille-feuille Bakery Cafe for coffee and French desserts, and the Allure Restaurant and Lounge for drinks and relaxation.
How can I get to Lush Cosmetics Upper West Side using public transit or nearby landmarks?
Lush is located at 2177 Broadway on the Upper West Side, close to landmarks like Upper West Manhattan and near convenience stores like Broadway News And Magazines, making it easy to find in the neighborhood.
Are there any wellness or healthcare services near Lush Cosmetics Upper West Side?
Yes, nearby you can find MEDRITE Urgent Care and Medrite Upper West Side Urgent Care for urgent health needs, as well as Golden nail spa for beauty treatments.