Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
The staff is consistently described as friendly, helpful, and knowledgeable, providing personalized recommendations and creating a welcoming atmosphere.
Product Availability
Several customers expressed frustration with the lack of stock for specific items, particularly henna hair coloring.
Store Environment
While many reviews praised the store's inviting atmosphere, some customers noted cleanliness issues and a lack of engagement from staff during their visits.
Staff Recognition
Many customers highlighted specific employees for their exceptional service, indicating a strong team culture and individual dedication.
TR
T Rosen
4 days ago
5.0
Shout out to the person with a bunch of nose rings, I have bleached curly hair that's been frizzy for years. They recommended 2 products that fixed it almost instantly. Basically changed my life lol
AA
Adam
Jan 4, 2026
5.0
Emily and Abby helped me out tremendously. They are rock star employees and they know their stuff. They went above and beyond, especially Emily. This shout out is for them! Give those two a raise because they deserve it!
JL
Joanna Lau
Dec 24, 2025
5.0
I came into this Lush store to allow my 11 year old daughter have a Christmas shopping spree. Dove kindly helped demonstrate skin care products to my daughter so she could learn how to use them. Dove was very patient and knowledgeable about all the products. Thank you for the new recommendations and samples of your favorite products. You made my daughter’s
day! Merry Christmas and thank you from the bottom of our hearts.
GS
Gregory Sanchez
Dec 20, 2025
5.0
Had a wonderful time shopping for stocking stuffers. The associate, Reyna, helped me pick out the best soaps for my friends and family. She was so good at describing the smells (which helped a lot as someone who has a weak sense of smell). The other staff was also super friendly and a lot of them complimented my outfit! This is definitely gonna be my go-to Lush from now on.
AA
Anthony Ant
Dec 17, 2025
5.0
I haven’t visited the store in about 6 months and heard that Lush now has rewards? Iran back in! Zoey and Jade elevated my experience! Thanks for helping us out all about favorite scents! The team exceeded my Are those bath bombs? Thank you which one is this? Thank you so much!! we appreciate you. We shall be back because we sensed diversity, inclusion and great culture at this store!! Love the Lushie baddies 🥰🥰❤️💫
Frequently Asked Questions About Lush Cosmetics Union Square N.Y.
What are the store hours for Lush Cosmetics Union Square N.Y.?
Lush Cosmetics Union Square is open every day from 10:00 AM to 8:00 PM.
Where is Lush Cosmetics Union Square located?
The store is located at 28 East 14th St, New York, NY 10003, USA.
Does Lush Cosmetics Union Square offer in-store pickup and delivery services?
Yes, they offer in-store pickup as well as various delivery options including same-day and no-contact delivery.
Are Lush Cosmetics products cruelty-free and environmentally friendly?
Yes, Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products, with over 35% of products being packaging-free and most packaging made from recycled materials.
What types of products can I find at Lush Cosmetics Union Square?
You can find bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs and lotions, face cleansers and moisturizers, among other beauty supplies.
What payment options does Lush Cosmetics Union Square accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Union Square cater to special events or parties?
Yes, they offer services for bachelorette parties, graduations, birthday celebrations, engagements, sweet 16s, bridal showers, teen parties, and kids’ parties.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Union Square?
No, proof of vaccination is not required to visit the store. For more details, you can visit their COVID-19 FAQ page.
What nearby places can I visit around Lush Cosmetics Union Square?
Nearby you can find Kids Foot Locker for children's shoes and sportswear, El Buen Gusto Mexican Restaurante for dining, and Planet Fitness if you want to work out before or after shopping.
Are there convenient transit or bike rental options near Lush Cosmetics Union Square?
Yes, there is a Citi Bike Station nearby for bike rentals and also a Bank of America ATM close by for your banking needs while visiting the area.
Where can I find other cosmetic and beauty supply stores near Lush Cosmetics Union Square?
Ricky's and LUSH Cosmetics NYC - Union Square are nearby cosmetic and beauty supply stores you might want to check out.