Business Details
About
Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
656 reviews
5 stars
507
4 stars
94
3 stars
21
2 stars
11
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Lucas, Sarai, and Stephanie for their exceptional service.
Product Availability
Several customers expressed frustration over the limited stock of specific products, particularly henna hair coloring, indicating a recurring issue with product availability.
Store Environment
While many reviews highlighted the welcoming atmosphere and pleasant scents, some customers reported cleanliness issues and a lack of engagement from staff during their visits.
Sample Policy
There were mixed reviews regarding the sample distribution policy, with some customers feeling disappointed by the limited samples offered compared to other locations.
Overall Experience
Overall, customers enjoyed their visits, often describing them as positive and uplifting, although some had negative experiences that impacted their perception of the store.
- VTVina T1 day ago5.0Had a wonderful experience today with Sasha! she was so helpful during my visit and gave me a comprehensive demo with soaps, shampoo, lotion, and balm. i really liked the hand massage and she was super helpful addressing my goals for finding a hydrating shampoo and moisturizing body balm. i ended up with the cocoa butter body balm. the store environment was very lively and i will be coming back. sasha also helped me with finding gifts for all my family members for the xmas season. god bless!
- SMSarah McBrideNov 17, 20255.0Energy here is great. Zoe welcomed me in and walked me through a bunch of products that fit my wandering needs. After Zoe left me to make my decisions- I was approached by about 5 other people equally as helpful! Love the listening and the recommending. Also the generosity with the samples. I have skin that sometimes takes multiple uses to react to stuff so having a little pot of three or four washes is INCREDIBLY valuable. Well done Lush Team!
- MBMarcus BrownNov 16, 20255.0The entire staff was incredibly helpful, charismatic and full of product knowledge! Sasha was particularly helpful in the selection of products and in educating us on their benefits. She provided a thorough product demonstration that was relaxing and great in guiding us. I would recommend lush to anyone in need of a gift, product restock, or special beauty treat!
- ARAshley RiskeNov 15, 20255.0Went in for a gift and was stressed and overwhelmed, Emily jumped in and helped so much!! I’m soooo happy with the gift box she helped us put together. She wrapped it up nicely and even made sure it was in our price range. 10/10 thanks Emily!!
- OBOctavia BNov 6, 20255.0Nick was an absolute pleasure to work with! He was welcoming, knowledgeable, and made my shopping experience so enjoyable. His professionalism and friendly personality created such a comfortable atmosphereit truly felt like shopping with friends. I’ll definitely be returning because of the outstanding service he provided! 🌸✨
Frequently Asked Questions About Lush Cosmetics Union Square N.Y.
What are the store hours for Lush Cosmetics Union Square N.Y.?
Lush Cosmetics Union Square is open every day from 10:00 AM to 8:00 PM.
Where is Lush Cosmetics Union Square located?
The store is located at 28 East 14th St, New York, NY 10003, USA.
Does Lush Cosmetics Union Square offer in-store pickup and delivery services?
Yes, they offer in-store pickup as well as various delivery options including same-day and no-contact delivery.
Are Lush Cosmetics products cruelty-free and environmentally friendly?
Yes, Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products, with over 35% of products being packaging-free and most packaging made from recycled materials.
What types of products can I find at Lush Cosmetics Union Square?
You can find bath bombs, bubble bars, hair treatments and masks, shower gels, toothy tabs, body scrubs and lotions, face cleansers and moisturizers, among other beauty supplies.
What payment options does Lush Cosmetics Union Square accept?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Union Square cater to special events or parties?
Yes, they offer services for bachelorette parties, graduations, birthday celebrations, engagements, sweet 16s, bridal showers, teen parties, and kids’ parties.
Is proof of COVID-19 vaccination required to visit Lush Cosmetics Union Square?
No, proof of vaccination is not required to visit the store. For more details, you can visit their COVID-19 FAQ page.
What nearby places can I visit around Lush Cosmetics Union Square?
Nearby you can find Kids Foot Locker for children's shoes and sportswear, El Buen Gusto Mexican Restaurante for dining, and Planet Fitness if you want to work out before or after shopping.
Are there convenient transit or bike rental options near Lush Cosmetics Union Square?
Yes, there is a Citi Bike Station nearby for bike rentals and also a Bank of America ATM close by for your banking needs while visiting the area.
Where can I find other cosmetic and beauty supply stores near Lush Cosmetics Union Square?
Ricky's and LUSH Cosmetics NYC - Union Square are nearby cosmetic and beauty supply stores you might want to check out.