Business Details
About
Day Spa
Location
Hours
Reviews
4.6
493 reviews
5 stars
409
4 stars
32
3 stars
17
2 stars
16
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism and skill of the staff, highlighting exceptional experiences with various treatments.
Atmosphere
The spa is frequently described as tranquil, clean, and beautifully designed, contributing to a relaxing experience.
Staff Friendliness
Many reviews noted the friendly and accommodating nature of the staff, enhancing the overall customer experience.
Treatment Variety
Customers appreciated the wide range of services offered, including massages, facials, and nail treatments.
Mixed Experiences
While many had positive experiences, some customers reported issues with specific treatments or staff interactions, indicating inconsistency.
- RLRowan Langford1 day ago2.0A mediocre massage followed by a fine facial. The masseuse used too much pressure in some areas and none in the areas that mattered. My back feels worse than it did when I arrived.
- CCCharlene Canning6 days ago5.0The staff is consistently professional and kind. The online booking system makes it easy to treat friends to a spa day.
- WJWendy JamesNov 12, 20255.0Zina is the best. I have been going to her for years and she is wonderful and very professional.
- AAAshleyNov 5, 20252.0Do not go for massages. Paid $250 to get lotioned for 90m… I have had several pre natal massages throughout my pregnancy and gave this place a try. 1. The masseuse was definitely not properly trained or licensed, I know pre natal have less pressure but this woman basically put a ton of lotion and just rubbed it on my body. There was no pressure, just rubbed lotion it into my skin in circles, no technique or any type of real movement outside of circles. Even after asking for my pressure on my feet it lasted maybe 15 seconds before it was just her lathering lotion on. She was nice, but she does not have proper training 2. The sheets/room smelled like a bitter, sour-chemical odor. It was super strong. Not like any cleaning supplies or bleach (which I would have preferred at that point) 3. I paid for 90 minutes but the “massage” was only 75-80m. Great jones spa around the corner - go there instead. Way cleaner
- AAAbby AkinOct 25, 20253.0Clean salon, great atmosphere. I did get a massage there and the masseuse did not use enough oil. It kind of left my skin irritated in some areas.
Frequently Asked Questions About Haven
What are the operating hours of Haven Day Spa during the week?
Haven is open Monday to Friday from 11:00 AM to 7:00 PM.
Is Haven Day Spa open on weekends?
Yes, Haven is open on Saturdays and Sundays from 10:00 AM to 6:00 PM.
What types of services does Haven offer?
Haven offers services such as HydraFacials, Facials, Massage, Body Treatments, Laser Hair Removal, Electrolysis, Waxing, Manicures, Pedicures, and Hard Gel treatments.
Does Haven have any specialties?
Haven specializes in Facials.
What are the accepted payment options at Haven?
Haven accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the staff at Haven fully vaccinated?
Yes, the staff at Haven is fully vaccinated.
How can I contact Haven for appointments or inquiries?
You can contact Haven by phone at +1 212-343-3515 or email at info@havensoho.com.
Where is Haven located?
Haven is located at 250 Mercer Street, New York, NY 10012.
What nearby cafes can I visit before or after my appointment at Haven?
You can visit nearby cafes like Spring Cafe Aspen, Think Coffee, and Little Atlas for coffee or a light meal.
Are there nearby beauty and wellness spots close to Haven?
Yes, nearby places include Eve Salon, specializing in hair removal and beauty services, and Brows Zone, a spa focused on beauty treatments.
What are some nearby landmarks or institutions near Haven?
Nearby landmarks include the NYU Courant Institute of Mathematical Sciences, NYU Office of Alumni Relations, and 250 Mercer St. condominium.