Business Details
250 Mercer Street, New York, NY
10012, United States
Certified by Haven • Feb 22, 2026
(212) 343-3515
Certified by Haven • Feb 22, 2026
http://www.havenspa.nyc
Certified by Haven • Feb 22, 2026
About
Certified by Haven • Feb 22, 2026
Day Spa
Location
Certified by Haven • Feb 22, 2026
Hours
Certified by Haven • Feb 22, 2026
Reviews
4.6
512 reviews
5 stars
427
4 stars
33
3 stars
17
2 stars
16
1 star
19
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism and skill of the staff, particularly for massages and facials.
Atmosphere
The spa is frequently described as clean, calming, and beautifully decorated, contributing to a relaxing experience.
Mixed Experiences
While many enjoyed their treatments, some reported issues with specific services, particularly massages that did not meet expectations.
Customer Service
Feedback on customer service is varied; while many found staff friendly and accommodating, there were instances of poor service at the front desk.
Value for Money
Some customers felt the prices were high relative to the quality of service received, particularly for massages.
- LGLindsay Gurbacki4 days ago5.0I had a massage from Nav, a facial from Rena, and a mani/pedi from Maria and can't recommend them enough. This place is so great and the caliber of the services is top notch. Highly recommend!
- GTGary TenenbaumJan 31, 20265.0Michelle is terrific !!!
- WCWALTER CARTIERJan 27, 20265.0It was our first time at Haven Spa-- we both had facials and a massage-- Both therapists were excellent! The spa is very warm-cozy and nicely decorated-- exceptionally clean and the staff were friendly and very attending to our visit! It was an excellent experience-- and hope to go back again! Thank you
- SGShailja GulatiJan 25, 20265.0Such a wonderful facial experience at Haven recently with Reena. She spent the time doing a proper face massage. Extractions. And even a little scalp massage that had me so close to falling asleep. I’ll be back!
- RDRae DylanJan 23, 20265.0I love this spa and have been going to them since they were on Mercer and Prince 20 years ago. I love the front desk girls, Jun and Michelle in nails, Hannah and Rohena in facials and waxing and mostly the kindness and professionalism that happens right when you open the door.
Frequently Asked Questions About Haven
What are the operating hours of Haven Day Spa during the week?
Haven is open Monday to Friday from 11:00 AM to 7:00 PM.
Is Haven Day Spa open on weekends?
Yes, Haven is open on Saturdays and Sundays from 10:00 AM to 6:00 PM.
What types of services does Haven offer?
Haven offers services such as HydraFacials, Facials, Massage, Body Treatments, Laser Hair Removal, Electrolysis, Waxing, Manicures, Pedicures, and Hard Gel treatments.
Does Haven have any specialties?
Haven specializes in Facials.
What are the accepted payment options at Haven?
Haven accepts American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is the staff at Haven fully vaccinated?
Yes, the staff at Haven is fully vaccinated.
How can I contact Haven for appointments or inquiries?
You can contact Haven by phone at +1 212-343-3515 or email at info@havensoho.com.
Where is Haven located?
Haven is located at 250 Mercer Street, New York, NY 10012.
What nearby cafes can I visit before or after my appointment at Haven?
You can visit nearby cafes like Spring Cafe Aspen, Think Coffee, and Little Atlas for coffee or a light meal.
Are there nearby beauty and wellness spots close to Haven?
Yes, nearby places include Eve Salon, specializing in hair removal and beauty services, and Brows Zone, a spa focused on beauty treatments.
What are some nearby landmarks or institutions near Haven?
Nearby landmarks include the NYU Courant Institute of Mathematical Sciences, NYU Office of Alumni Relations, and 250 Mercer St. condominium.
Brand Certified Facts from Haven
Haven partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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