Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of individual employees who provided exceptional service.
Store Atmosphere
The store's aesthetic and design received positive feedback, with customers appreciating the inviting and Instagram-worthy environment.
Mixed Experiences
While many reviews highlighted positive interactions, there were notable complaints about rude staff and negative experiences, indicating inconsistency in service quality.
Product Quality
Customers expressed mixed feelings about product pricing and quality, with some finding them overpriced while others appreciated the quality of the items.
GB
Gianna Bonnalie
Feb 11, 2026
5.0
Sharon was the sweetest! Thank you so much!! 🤍🤍🥹
AN
Andrew Nelson
Jan 16, 2026
5.0
Beautiful store and very attentive service from the sales associates. Rae did a great job in helping me pick out a gift for a friend.
ES
Erika Shore
Jan 11, 2026
5.0
I really love coming here! It’s been a consistently positive experience for me. I’ve brought visitors and they always love it! This last time was especially memorable working with Sarah S.! I came here to celebrate my friends birthday about a year ago, then my sisters, and then recently came here to get myself some makeup to treat myself for my birthday and Sarah just made it such a special experience. She gave really great makeup advice, made me feel so good about myself, and helped me decide between different colors to find what looked best on me. We were the last ones in there and she let us know they’d be closing soon but didn’t make us feel rushed or feel bad! I just really appreciate how kind, knowledgeable, fun, and supportive she was! I hope this location keeps finding employees like her because while of course Glossier on its own is already such a special experience, employees like Sarah can elevate it so much and have you leaving the store feeling so good. I highly recommend coming here!!
ER
Emily Romney
Jan 11, 2026
5.0
Sarah S was so incredibly sweet and helpful. The vibes at glossier are always the greatest!! They’re like the Dutch Bros of makeup.
JR
Jensen Reyes
Jan 6, 2026
5.0
had a wonderful experience at the glossier soho location <3 i had help from the lovely sara c who gladly answered any questions i had about their makeup and skincare products, letting me know which items they personally like and think would work for my skin tone. i left feeling confident in my purchases and can’t wait to try them out at home! even though the brooklyn location is closer to me, i won’t hesitate to visit the soho location again just from the excellent service alone!
Glossier NYC is located at 72 Spring St, New York, NY 10012, USA.
What are the regular business hours of Glossier NYC?
Glossier NYC is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 7:00 PM.
Are there any holiday closures or special hours at Glossier NYC?
Glossier NYC is closed on November 27, 2025, December 25, 2025, and January 1, 2026. On certain holidays, special hours apply, such as extended hours on December 19-20 and 22-23 with closing at 9:00 PM, and early closing at 5:00 PM on December 24 and 31.
No, Glossier NYC does not require cash-only payments.
What is the contact phone number for Glossier NYC?
You can contact Glossier NYC at +1 212-321-5092.
What nearby locations can I visit before or after shopping at Glossier NYC?
Nearby you can visit Raden, a luggage store, and Amazon 4-star, a department store that offers electronics and gifts, perfect for complementing your shopping experience.
Are there coffee shops near Glossier NYC where I can relax?
Yes, Starbucks is nearby, providing a convenient spot for coffee and refreshments before or after your visit to Glossier NYC.
Are there beauty and wellness centers close to Glossier NYC?
Yes, Sundays Nail Studio Soho and Sundays Nontoxic Nail Studio Soho are nearby nail salons where you can enjoy beauty treatments.
Where can I find dermatologists near Glossier NYC?
Nearby dermatologists include Dr. Nikhil Dhingra, Dr. Elyse Love, Dr. Sapna Palep, and Spring Street Dermatology, offering various skin care and medical services.
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