Diptyque Prince

Reviews

• JJ

  james james

  Aug 29, 2025
  5.0
  This Diptyque boutique has the best vibes in New York City Not only an aesthetic store but a very warm & welcoming place !! with Sharisse and her staff delivering the utmost in genuine customer experience !! Go see what it’s all about. Have a visit soon.
• AO

  Andrea O'Hara

  Aug 14, 2025
  5.0
  Alex was super helpful! Had a wonderful experience and left with a great perfume!
• CZ

  Cynthia Z

  Aug 13, 2025
  1.0
  Every purchase is supposed to come with two samples, and your first purchase with a welcome gift. And you get a bday gift during your bday month. Don't let this boutique make you think that a gift is just the sample, because they are not. Alexandria in this boutique told me that 2 samples and gifts only apply to online orders... which isn't true, since other locations do offer them (and you do get a say on what scents you want). Also, when returning a product, make sure they process it correctly... here, they simply recharged the item and did an on-the-spot exchange, meaning no actual refund, which is basically robbery and against the law. This whole experience didn’t feel right, so I asked Alexandria for the receipt, and she said it would be sent via email only. Wow… this is the first time I’ve ever heard of a business only sending receipts via email… which, again, isn’t true. I went to another boutique afterward, and they actually know what they are doing and follow the policies. Also, if you must get your gift wrapped, go to another location as well, where they actually put heart into the task.
• JL

  jinju lee

  Aug 7, 2025
  5.0
  If you go to this store, look for Sharisse!!! Shes the best!! She is super kind, nice and helped me through out whole time! I was getting gift and she wrapped so so so pretty!
• MB

  Myla Brown

  Aug 4, 2025
  5.0
  Zach and Alex were incredibly friendly and helpful!!! Zach is so knowledgeable, has impeccable taste and helped me find the perfect candle for my bedroom. I’ll definitely be coming back for Zach’s recommendations

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