Business Details
About
Perfume StoreCandle StoreCorporate Gifts
Since 1961, our passion for creativity and design has made us a world-renowned perfume house, purveyor of a comprehensive line of home fragrance (including our iconic candles), personal fragrance & body care.
Details
- DeliveryAvailable
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.5
73 reviews
5 stars
59
4 stars
5
3 stars1
2 stars
3
1 star
5
- JCJennifer CleggAug 24, 20255.0Great store. Salespeople are very nice. Bought candle
- SGShota GabarashviliAug 23, 20255.0Beautiful fragrance house, with very interesting scents. They have scented candles, room sprays, and much more! I ended up purchasing Tam Dao EDP, they had gifted me small scented candle, and 4 different discovery fragrances. Happy with purchase and provided service ❤️
- JOJacqueline OhJun 15, 20255.0I visited the Diptyque flagship store on Madison Avenue for the first time today. Until now, I’ve always purchased Diptyque products at department store counters, but I’ve never had an experience quite like this before. By chance, I was near 75th Street and decided to stop by — and I’m so glad I did. Michelle’s deep knowledge of the brand and her elegant walk-through were truly impressive. She explained how the stained glass was inspired by Grand Central and shared the brand’s story with such grace and attention to detail. It was inspiring to meet someone who represents Diptyque so beautifully, and it made me fall in love with the brand all over again. Michelle and the Madison Avenue store created a perfect brand experience for me. She made my Sunday truly special and helped me find the fragrance that suits me best.
- FLFrancesca LitterioJun 8, 20255.0Dustin gave me the VIP experience! He was so thorough and helped me find the perfect perfume. I’m already planning what perfume I want to get next! He even engraved my name on the bottle.
- SXStacey XuJun 4, 20255.0I always have such a great time at this diptyque store, the staff are extremely welcoming and helpful, and they are very nice to my dog. No matter how many scents I want to try or how many questions I ask, they are extremely patient and supportive. Thanks to them, I’ve been able to find fragrances I love! I recently had a bad experience at another fragrance shop and I was further reminded of how much I love Diptyque. Thank you guys for taking such great care of your customers and can’t wait to come back!!
Frequently Asked Questions About Diptyque Madison
What types of products does Diptyque Madison offer?
Diptyque Madison offers a range of products including bath & body items, home decor, perfumes, candles, and home scents.
What are the opening hours for Diptyque Madison?
Diptyque Madison is open Monday to Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Diptyque Madison offer delivery or in-store pickup services?
Yes, Diptyque Madison provides in-store pickup, regular delivery, and same-day delivery services.
Where is Diptyque Madison located?
Diptyque Madison is located at 971 Madison Ave, Upper East Side, New York, NY 10021, USA.
What payment methods are accepted at Diptyque Madison?
Diptyque Madison accepts American Express, Android Pay, Apple Pay, cash, Mastercard, and Visa.
Does Diptyque Madison offer personalized services?
Yes, the store offers services such as personalised engraving, perfume refills, recycling your products, click & collect, call & collect, after-sales advice, and free returns.
Is Diptyque Madison closed on any holidays?
Yes, Diptyque Madison is closed on November 27, 2025, December 25, 2025, and January 1, 2026.
What customer support contact options are available for Diptyque Madison?
Customers can contact Diptyque Madison via email at ny.madison@diptyque.us or by phone at +1 212-879-3330.
Are there any beauty salons near Diptyque Madison where I could visit before or after shopping?
Yes, nearby beauty salons like Eliza's Eyes and Serge Normant provide hair and beauty services that you might enjoy before or after visiting Diptyque Madison.
How can nearby cosmetic and beauty supply stores enhance my visit to Diptyque Madison?
Several nearby cosmetic and beauty supply stores named diptyque complement your visit by offering related fragrance and beauty products, creating a rich shopping experience in the area.