Founded in 2014, Credo’s mission is to create a cleaner, more sustainable, more ethical beauty industry. Credo has defined what the term "clean" means in an under-regulated beauty industry–it is the nexus of safety, sustainability, and ethics. Today, Credo is known as the fastest-growing clean beauty retailer and is heralded as the standard-bearer when it comes to clean, sustainable beauty. To be "Credo clean" goes beyond a restricted substance list (or “free of” list). For its efforts in tackling the beauty industry's packaging problem, Fast Company named Credo the most innovative beauty company of 2021 and 2025.
Experiences with staff are mixed; some customers report exceptional service while others describe unwelcoming or dismissive behavior.
Product Selection
Customers appreciate the wide range of clean beauty products available, highlighting the store's commitment to non-toxic and ethical brands.
Knowledgeable Staff
Many reviews commend the staff for their product knowledge and helpfulness, although some customers feel that not all staff members are equally informed.
Store Atmosphere
The store is generally described as welcoming and well-organized, though some customers have reported feeling uncomfortable or ignored during their visits.
JL
Jie Lin
Feb 17, 2026
4.0
I love their recycling program, but make sure you check the points before leaving the store. The staffs didn't enter my points one time, and there was no way to back track and add the points afterwards.
KF
Kathleen Flynn
Feb 6, 2026
1.0
i buy from this place all the time but i went into here today and the team seemed like they were all on amphetamines. I told multiple of them politely that i didn’t need help and multiple of them proceeded to talk at me about anything i picked up. They did not pick up on social cues whatsoever and i felt like i couldn’t get out of there fast enough. Honestly it was super unsettling, I’ve never felt compelled to write a bad review until today.
AH
allison h
Dec 16, 2025
5.0
Back home we have a Credo and they both are so lovely. The staff are so polite and attentive and their service is impeccable. I always find everything i'm looking for at Credo. The thing you find at Credo that you find no where else is that Credo only has clean brands so if i'm looking for something i don't have to check if it's clean or not. I recommend if you are looking for akeup or skincare you look here
AA
Alizabeth
Nov 25, 2025
5.0
“… I love this place! The team here is incredibly friendly and always helps me find exactly what I need. They have an amazing range of skincare and makeup, and the environment feels very welcoming and inclusive. Definitely worth stopping by …”
II
Isabella
Nov 13, 2025
5.0
Established in 2014, Credo set out with a clear mission—to transform the beauty industry into one that’s cleaner, more sustainable, and grounded in ethics. In a field that often lacks regulation, Credo has helped define what “clean beauty” truly means, combining safety, sustainability, and integrity.
Today, Credo stands as one of the fastest-growing names in clean beauty and is widely recognized as a leader in setting the standard for responsible practices. Being “Credo Clean” isn’t just about avoiding harmful ingredients—it’s about embracing a holistic commitment to transparency and environmental responsibility.
In recognition of its pioneering work, especially in addressing the industry’s packaging waste challenges, Fast Company honored Credo as the Most Innovative Beauty Company in both 2021 and 2025.
Credo Beauty aims to create a cleaner, more sustainable, and ethical beauty industry by defining 'clean' as safety, sustainability, and ethics combined.
Where is Credo Beauty located?
Credo Beauty is located at 9 Prince St, New York, NY 10012, USA.
What are the store hours of Credo Beauty?
Credo Beauty is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What types of products does Credo Beauty offer?
Credo Beauty offers clean beauty products including cosmetics, makeup, skincare, fragrance, hair care, and body care.
What services does Credo Beauty provide?
Services include facial and skincare consultation, makeup exploration and application, clean beauty discovery and consultation, and express facials.
How can I contact Credo Beauty?
You can reach Credo Beauty by phone at +1 917-675-6041 or by email at soho@credobeauty.com.
Does Credo Beauty have an online presence where I can learn more?
Yes, Credo Beauty has a website and social media profiles including LinkedIn, Pinterest, TikTok, YouTube, Facebook, and Instagram.
Which nearby stores can I visit for additional shopping in the area?
Nearby stores include Haute Hippie (clothing), Lulu Frost at 7 Prince (jewelry), Me&Ro (women's clothing and jewelry), and Loeffler Randall (shoes).
What are some local dining options near Credo Beauty?
Local dining spots nearby include Cafe Habana (Cuban and Mexican cuisine), Habana To Go (fast Cuban and Mexican food), Gelateria Gentile (ice cream and coffee), and Bari Restaurant and Pizzeria Equipment Corp. (pizza).
Which nearby businesses offer complementary beauty or personal care services?
Nearby complementary businesses include Red Flower and Aesop for cosmetics and hair supplies, Maria Bonita Salon & Spa for hair salon services, and Plump Cosmetics & Injectables for medical spa and skincare treatments.
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