Business Details
About
Perfume StoreBeauty Supply StoreLeather Goods StoreSunglasses Store
Location
Hours
Reviews
4.5
146 reviews
5 stars
115
4 stars
11
3 stars
3
2 stars
6
1 star
11
What are people saying?
AI-generated from recent customer reviews
Customer Service
The quality of customer service is inconsistent; while many customers praised specific associates for their helpfulness and knowledge, others reported rude or dismissive behavior from staff.
Store Atmosphere
The store is generally described as clean, inviting, and well-designed, contributing positively to the shopping experience.
Product Quality
Customers consistently praised the quality and uniqueness of the fragrances, noting that they are worth the price.
Sales Experience
Some customers had excellent experiences with personalized service and product recommendations, while others felt ignored or received curt responses.
Return Policy Issues
Several customers expressed frustration with the store's return policy, feeling it was misleading and not aligned with customer expectations.
- CTChristina TranOct 20, 20255.0SANTIAGOOOOO! 5 stars for Santiago alone! Such an incredible representative for the brand. Also, the floor is exquisite - clean lines, warm aura. Thank you, Santiago, for making my first Byredo purchase an *experience*. Hugs!!
- MPMike P.Oct 16, 20255.0⭐️⭐️⭐️⭐️⭐️ I had an amazing experience shopping at BYREDO in Soho, NYC. I was looking for a special gift for my love, and Santiago was incredibly professional, knowledgeable, and kind throughout the entire process. He took the time to guide me and made sure I found exactly what I was looking for. I couldn’t be happier with the way he treated me. The products themselves are exceptional ... the scents last the whole day (and even longer!) and are absolutely worth the money. I highly recommend visiting this store and asking for Santiago if you want an outstanding shopping experience!
- VZViola ZhongOct 14, 20255.0Really appreciate the help from Alexia. She is knowledgeable, warm, and attentive. I’m so lucky to have her help at the store today!
- RRRoleazyOct 14, 20252.0I have been here before and was a great experience June of this year. This time 10-12-25 not so much the sales people were just sitting around no one greeted us and we were standing around waiting to be serviced and they lost a sale very disappointing. We were there before they opened at 12pm the sales person unlocked the door and didn’t even open and great us as we entered the other employees were just sitting and on there phones didn’t even lift their heads to acknowledge us so we just left.
- DSDuncan SturtOct 7, 20255.0Santiago was tremendously helpful with me. Very knowledgable about each fragrance, great experience
Frequently Asked Questions About BYREDO New York Soho
What are the operating hours for BYREDO New York Soho?
BYREDO New York Soho is open from 11:00 AM to 7:00 PM Monday through Saturday, and from 12:00 PM to 7:00 PM on Sundays.
Where is BYREDO New York Soho located?
BYREDO New York Soho is located at 62 Wooster Street, New York, NY 10012, USA.
What types of products does BYREDO New York Soho offer?
BYREDO New York Soho offers products including perfumes, beauty supplies, leather goods, and sunglasses.
How can I contact BYREDO New York Soho for inquiries?
You can contact BYREDO New York Soho by phone at +1 212-219-1584.
Does BYREDO New York Soho have an official website?
Yes, their official website is https://www.byredo.com.
Is BYREDO New York Soho active on Facebook?
Yes, BYREDO New York Soho has a Facebook page at https://www.facebook.com/305266933529786 under the name Byredo.
What nearby places might visitors to BYREDO New York Soho find interesting?
Nearby, you can visit Steven Meisel Studio, known for professional services and event photography, or enjoy community resources at Health Justice Initiative.
Are there any nearby beauty or skincare specialist centers near BYREDO New York Soho?
Yes, Integrative Dermatology NYC and Dr. Annemarie Uliasz, both dermatologists, are located close to BYREDO New York Soho.
What clothing boutiques can I explore near BYREDO New York Soho?
You can explore nearby clothing boutiques such as Cult Gaia, Bronx And Banco, and Inglada Shop for fashion items.
Are there any educational institutions near BYREDO New York Soho?
Yes, IE New York College (IENYC) and Glasgow Caledonian New York College are nearby educational institutions.