Founded in 1978 with a mission to care for the world and always opposed to animal testing, Aveda creates vegan, high-performance hair, skin and body formulas for beauty professionals and consumers, all with sustainability at heart. Aveda is Leaping Bunny approved by Cruelty Free International, the globally recognizable gold standard of approval for cruelty free products. Aveda Corporation is a certified B Corporation, meeting high verified standards of social and environmental performance, transparency, and accountability.
Star is the absolute best — she helped me set up my membership and get the products I have been looking for! Great store experience.
JL
Jacqueline Liu
Dec 20, 2024
1.0
I had a very disappointing experience with Aveda Online. I placed an order three weeks ago, and my credit card was charged immediately. However, over three weeks later, I have still not received my package.
Aveda repeatedly cites "high volume" as an excuse for the delay, but this does not justify their poor service. Is it the customer’s obligation to bear the burden of delayed shipments, especially when payment has already been processed?
When I contacted Aveda for a refund, they refused, claiming that the shipment is "in progress." However, they could not even provide a tracking number to verify the status. This raises serious concerns about the company’s reliability and trustworthiness.
MH
Mike H.
Jun 1, 2017
4.0
The store certainly is cozy, but in my experience the staff has always been great and they have always had the products I've wanted in stock. Unless or until my stylist starts carrying Aveda products, I will be returning.
Aveda Store specializes in vegan, high-performance hair, skin, and body formulas, all cruelty-free and sustainable.
Where is Aveda Store located?
Aveda Store is located at 10 Columbus Circle, Space 308, New York, NY 10019, USA.
What are the opening hours of Aveda Store?
Aveda Store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM.
How can I contact Aveda Store?
You can contact Aveda Store by phone at +1 212-823-9714 or via email at theshopsatcolumbuscircle.newyork@aveda.com.
Is Aveda Store committed to cruelty-free products?
Yes, Aveda is Leaping Bunny approved by Cruelty Free International, ensuring all their products are cruelty-free.
Does Aveda Store have a commitment to sustainability?
Yes, Aveda is a certified B Corporation focusing on social and environmental performance, transparency, and accountability.
What nearby hotels could I visit when shopping at Aveda Store?
Mandarin Oriental, New York, located nearby, offers a luxurious stay with lounges and dining options you may enjoy before or after visiting Aveda Store.
Are there any wellness or spa facilities near Aveda Store?
Yes, The Spa at Mandarin Oriental, New York is nearby, providing spa and wellness services, perfect to complement your beauty experience at Aveda.
Can I find restaurants close to Aveda Store for dining options?
Absolutely, nearby dining options include Bar Masa (Japanese), Bouchon Bakery & Cafe (French), Gabriel's (Italian), and Porter House Bar and Grill (American steakhouse).
Where can I find organic groceries near Aveda Store?
Whole Foods Market is close to Aveda Store and offers a wide variety of organic groceries and health foods.
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