Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Lockport, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5716 S Transit RD offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lockport, NY!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
161 reviews
5 stars
109
4 stars
22
3 stars
4
2 stars
6
1 star
20
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Hannah is frequently praised for her exceptional haircuts and customer service, with many customers expressing their loyalty to her.
Customer Service
While many reviews highlight friendly and accommodating staff, there are notable complaints about rude service and poor handling of appointments.
Inconsistent Results
Several customers reported dissatisfaction with haircuts, including uneven cuts and failure to follow instructions, leading to mixed experiences.
Cleanliness and Atmosphere
The salon is generally described as clean and inviting, contributing to a pleasant experience for many customers.
- BDBay DJan 3, 20262.0They were really nice however they messed my hair up so bad. I had a reference video, whoever did my hair looked at it for .02 seconds spat out some salon words at me and then proceeded to do nothing right. It was way to short, she gave me the worst bangs ever? They're so thick and uneven, she changed how I parted my hair in the middle if cutting it (I couldn't see because I had no glasses on). The layers are terrible, its doesnt blend at all theres a clear separation between what she gave me for bangs and the rest of my hair when I asked for face framing hair. I will not be coming back
- YRYour ReviewNov 17, 20251.0Checked in online while at home depot 30 min wait. Go to get haircut and was booted off of list after 30 min wait and lady was super rude and didn't care and said not her problem. Please manager or owner look into this poor customer service. Been going here for years never again. Monday Nov 17 time 1:20 Pm blonde/brown haired rude lady....
- PPPaulOct 18, 20255.0Hannah is great. Only girl who cuts my hair. Always smiling. Perfect customer service. Also a nod to Amy. Hannah has been cutting my hair for eay over a year. Thank you Hannah.
- MPMatt PasseroSep 25, 20255.0I've had the opportunity for Hannah to cut my hair a few times now, let me tell you all that she is amazing! I always think to myself "man the cut can't get better than this" then 🤯 I'm blown away with another cut! A simple style crafted into probably the best cut I've gotten anywhere. The conversation alone created a smooth atmosphere, straight vibing with the flow, made for a 0% chance for the visit to be awkward. Awesome job Hannah, I will continue to keep returning to your salon hoping to catch you again!
- AEAlicia ErtelSep 18, 20254.0Who’s the new man there he’s good
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What haircare services are offered at Great Clips in Lockport, NY?
Great Clips Lockport offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, hair styling, and some salons offer perms.
Can I make an appointment at Great Clips Lockport?
Great Clips is primarily a walk-in salon, so appointments are not required. You can walk in anytime or use Online Check-In to save your spot on the waitlist.
What are the operating hours of Great Clips in Lockport?
The salon is open Monday through Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
How does Online Check-In work and how can it save me time?
Online Check-In lets you add yourself to the waitlist before arriving, see estimated wait times, and sign up for ReadyNext text alerts to know when your wait reaches 15 minutes, so you can spend less time waiting at the salon.
Does Great Clips Lockport offer hair coloring services?
Great Clips salons, including the Lockport location, do not provide hair coloring services.
Can I request a specific stylist using Online Check-In?
No, Online Check-In does not allow stylist requests for safety reasons. However, you can ask for a particular stylist when you arrive and check in at the salon, though it may increase your wait time.
What payment options are accepted at Great Clips Lockport?
Great Clips Lockport accepts Mastercard and Visa for payment.
What nearby places can I visit before or after my haircut at Great Clips Lockport?
Nearby places include White Rabbit Frozen Yogurt for a sweet treat, Five Guys for a burger meal, and Lockport Energy House for coffee or smoothies. These offer convenient spots to relax or eat around your salon visit.
Are there tech stores near Great Clips Lockport where I can shop or get mobile phone services?
Yes, T-Mobile, AT&T Store, Verizon, Wireless Zone (Verizon Authorized Retailer), and AT&T are nearby and offer mobile phone sales and telecommunications services, convenient if you want to handle phone needs before or after your salon visit.
Is there a place nearby Great Clips Lockport where I can get video games or hobby items?
Yes, GameStop and Transit Rd Lockport - GameStop are nearby stores where you can find video games, toys, books, and enjoy an arcade, perfect for entertainment after your haircut.