Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Lancaster, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3615 Walden Ave offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Lancaster, NY!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.2
220 reviews
5 stars
147
4 stars
32
3 stars
7
2 stars
9
1 star
25
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists like Brook, Nicole, and Megan for their excellent haircuts and customer service.
Service Consistency
Feedback indicates a mix of experiences, with some customers receiving great haircuts while others reported dissatisfaction with the quality and consistency of cuts.
Customer Service
Overall, the staff is described as friendly and professional, though there are instances of poor customer service and miscommunication.
Value for Money
Customers appreciate the affordable pricing and good value for haircuts, especially compared to other salons.
Appointment Issues
Several reviews mention problems with the online check-in system and being bumped from the waiting list.
- CCCatherine CiepielaJan 6, 20265.0I have used Paige at this location because she does a fabulous job of doing a layered haircut . I use to go to a higher end salon and they never layered the way I wanted and accidentally stumbled upon Paige and now this is where I go.
- JMJoseph MutkaSep 23, 20255.0Great service
- HKHarold KnittelSep 4, 20255.0Mary Beth, my stylist, was awesome. I recd a very stylish cut, her professionalism and customer service was first class! I know i will return to Mary Beth again. Mary Beth is an asset to Great Clips.
- PSPaul ShafferAug 15, 20255.0Friendly and great results!
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of hair services does Great Clips Walden & Central offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as beard trims, bang trims, shampooing, blow drying, and hair styling like updos. Some salons also offer perms.
Do I need to make an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce wait times.
How does Online Check-In work at Great Clips?
You can check in online to add your name to the salon's waitlist, view estimated wait times, and sign up for ReadyNext text alerts that notify you when your wait time reaches 15 minutes.
Are hair coloring services available at Great Clips Walden & Central?
No, Great Clips salons do not provide hair coloring services.
What payment methods are accepted at Great Clips Lancaster?
Great Clips accepts Mastercard and Visa for payment.
What are the salon hours for Great Clips at 3615 Walden Ave, Lancaster?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving and Christmas Day.
Can I request a specific stylist when I check in online?
No, requesting a specific stylist is not possible through Online Check-In to protect stylists' privacy. You can request a stylist in person when you arrive, but this may increase your wait time.
What nearby places can I visit before or after my haircut at Great Clips Walden & Central?
Nearby places include Tim Hortons for coffee, The Village Scoop Ice Cream for dessert, and El Amigo Tacos and Mexican Restaurant for a meal. These spots make for convenient stops around your salon visit.
Are there convenient transit or services near Great Clips in Lancaster?
Yes, nearby services include multiple gas stations like Speedway and NOCO, banks including Bank on Buffalo, and an Amazon Locker for packages, which can be convenient for errands around your salon visit.
What entertainment options are near Great Clips Walden & Central?
You can enjoy karaoke at Longneckers Karaoke or visit Beloved Entertainment for casino and wedding planning services nearby Great Clips.