Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
The staff is consistently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.
Product Knowledge
Employees demonstrate a strong understanding of the products, providing valuable recommendations and personalized assistance.
Store Experience
Customers enjoy the engaging and fun shopping environment, often highlighting the pleasant scents and interactive product demonstrations.
Mixed Experiences
While most reviews are positive, some customers reported feeling uncomfortable due to perceived over-attentiveness from staff.
AH
Alexis Hanley
Jan 6, 2026
5.0
Had the wonderful help from Christina picking out facial exfoliators and hand creams for my boyfriend and I, as well as Marlena for being such a wonderful cashier and giving us free samples🫶🏼 Amazing experience here always!
TH
tatiana Harris
Dec 24, 2025
5.0
Had an amazing experience with Ethan . He made great recommendations for product that works with my Lupus. Very kind and understanding. Need more people like him in the world
KG
Karlen Gisselle
Dec 8, 2025
5.0
Went there yesterday with my family to purchase bath-bombs . Ethan was great! I never had much interest in their soaps but was so helpful and knowledgeable of the lush products.We will be back for soaps! Great experience!
JW
Jo'Ale White
Dec 4, 2025
5.0
Such an amazing experience. Ethan, the co-manager was absolutely lovely. I asked him to help me find a gift for my sister and he ended up recommending products for my husband and I that we loved and purchased. We didn’t feel pressured to buy anything, but he was so knowledgeable and helpful that we ended up loving everything he recommended. 10/10 customer service. This store was so welcoming and I haven’t been to Lush in years!!! But after my experience, I’ll definitely be going back and transitioning to more products from here. Even my husband (who's not into skincare) thought it was an amazing experience and loved the products Ethan recommended for him.
DD
Diana
Oct 26, 2025
5.0
Incredible, caring, and extremely sweet staff. I had a birthday party here with all of my friends, and our host, Marlene (I hope I get her name right) could not have been sweeter. She was funny, and very very kind about everything. She let everyone pick free samples when they won any of the games we played, and she even had another worker in the store write special prompts for pictonary because she heard we were all fans of DND ! She went above and beyond for all of us, and even when there was a slight mix-up, she really, really made sure everyone was happy. If anyone is having a birthday party, especially if you're a bit older, I'd recommend her a hundred times ! Give that girl a raise lol ! Plus everything smells very nice in there, so that's a lovely bonus.
Also, the person who I spoke to when I first planned the party was extremely nice, and seemed to write lots of notes so our host today knew exactly what sort of games we wanted to play and what activities we wanted to do. Kudos to them too, give 'em a raise also ! Give everyone a raise !
Frequently Asked Questions About Lush Cosmetics Smith Haven Mall
What types of products does Lush Cosmetics Smith Haven Mall offer?
Lush Cosmetics Smith Haven Mall offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, face cleansers, body lotions, and more.
What are the opening hours for Lush Cosmetics Smith Haven Mall?
The store is open from 10:00 AM to 8:00 PM Monday through Thursday, 10:00 AM to 9:00 PM on Friday and Saturday, and 11:00 AM to 6:00 PM on Sunday.
Does Lush Cosmetics Smith Haven Mall offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same day delivery, and no contact delivery services.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Smith Haven Mall?
No, proof of vaccination is not required to visit or shop at the store.
What payment methods are accepted at Lush Cosmetics Smith Haven Mall?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, MasterCard, PayPal, Samsung Pay, and Visa.
Does Lush Cosmetics Smith Haven Mall have wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances to accommodate all customers.
Are there dining options near Lush Cosmetics Smith Haven Mall?
Yes, nearby dining options include Bahama Breeze (Caribbean and seafood), The Cheesecake Factory (American), Kura Sushi Revolving Sushi Bar (Japanese), California Pizza Kitchen, and Ruth's Chris Steak House.
Where can I find gift shops near Lush Cosmetics Smith Haven Mall for a complete shopping experience?
Nearby gift shops include Amy's Hallmark Shop and Hallmark where you can find cards and stationery to complement your Lush Cosmetics purchases.
What other beauty and cosmetic stores are close to Lush Cosmetics Smith Haven Mall?
Nearby beauty and cosmetic shops include Charlotte Tilbury and MAC Cosmetics, offering additional beauty and skincare options.
Can I combine a visit to Lush Cosmetics Smith Haven Mall with other activities in the mall?
Yes, the mall offers a variety of stores and services such as clothing stores (Ann Taylor, J.Jill), a bookstore and coffee shop (Barnes & Noble), and sporting goods (DICK'S Sporting Goods) for a full shopping and leisure experience.