Business Details
About
Hair SalonBeauty Salon
Great Clips in Hamburg, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 5350 Southwestern Boulevard offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Hamburg, NY!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.4
184 reviews
5 stars
131
4 stars
25
3 stars
11
2 stars
5
1 star
12
What are people saying?
AI-generated from recent customer reviews
Stylist Quality
Many customers praised specific stylists like Tammy and Caroline for their excellent haircuts and friendly demeanor, while others reported negative experiences with certain stylists.
Customer Service
Overall, the staff was described as friendly and professional, but there were instances of poor service and communication that led to dissatisfaction.
Cleanliness and Environment
The salon was frequently noted for its clean and well-maintained environment, contributing to a positive customer experience.
Wait Times
Customers appreciated the quick service and minimal wait times, especially with the online check-in system.
Inconsistent Experiences
While many reviews were positive, there were several complaints about inconsistent haircut quality and customer service across different visits.
- KKKenNov 6, 20255.0I've been going here for a few years now. They always do a great job.
- AKAletha KaralusOct 30, 20255.0Excellent hair cut and the stylist was very friendly and professional.Nice talking to people who love their job, and she was a pleasure to talk with.
- TTTammyOct 15, 20255.0I'm from out of town and needed a quick trim. Maggie was awesome! She is super friendly, listened to what I wanted and did a great job. Location is very clean and well-managed. Will stop again next time I'm in town.
- BNBrenda N NewkirkOct 4, 20255.0It was a very good haircut. Tammy always does a great job . Tammy is very friendly lady.
- JPJack PutnamSep 11, 20252.0Very disappointed at my last visit. I had grown my hair out for 2 months to have the correct length for a specific style. I brought multiple pictures. We discussed what I wanted. Thought we were on the same page but the very first cut took that look option away.
Frequently Asked Questions About Great Clips
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What services does Great Clips Brierwood Square in Hamburg offer?
Great Clips Brierwood Square provides affordable haircuts for men, women, and kids, including beard trims, bang trims, shampooing, blow drying, and styling. Some locations also offer perms.
Do I need an appointment to get a haircut at Great Clips Hamburg?
No appointment is necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce wait time.
What are the Great Clips Hamburg salon hours?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturdays from 9:00 AM to 6:00 PM, and Sundays from 9:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
How can I use Online Check-In at Great Clips?
You can check in online to join the waitlist, see estimated wait times, and receive ReadyNext text alerts 15 minutes before your turn. Online Check-In opens five minutes after the salon opens and closes 30 minutes before closing time.
Are hair coloring services available at Great Clips in Hamburg?
No, Great Clips salons do not offer hair coloring services.
Can I request a specific stylist when I check in online?
No, stylist requests are not available via Online Check-In for privacy reasons. You can request a stylist in person when you arrive, but it may increase your wait time.
What payment methods are accepted at Great Clips Hamburg?
Great Clips accepts major credit cards including MasterCard and Visa.
What nearby shopping options are available around Great Clips Hamburg at 5350 Southwestern Boulevard?
Nearby shopping includes rue21 and Shoe Dept., both offering clothing and fashion accessories. Additionally, Walmart Hamburg - Southwestern Blvd is close by for a wide variety of retail needs.
Are there food options near Great Clips Hamburg for a quick meal or snack?
Yes, nearby eateries include Jersey Mike's Subs, Chipotle Mexican Grill, and Subway, all offering fast food and sandwich options for a quick bite before or after your haircut.
What other services can I find near Great Clips in Brierwood Square?
You can find several services nearby including Perfection Nail Spa VI for nail care, Western Union for money transfer services, and Walmart Pharmacy for health and wellness needs.