Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Geneseo, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4273 Genesee Valley Plaza offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Geneseo, NY!
Details
- Requires appointmentNot available
Location
Hours
Reviews
3.9
164 reviews
5 stars
88
4 stars
34
3 stars
8
2 stars
13
1 star
21
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customer experiences with staff are mixed; while many praise their friendliness and professionalism, others report poor communication and lack of skill leading to unsatisfactory haircuts.
Haircut Quality
The quality of haircuts varies significantly, with some customers expressing satisfaction and others reporting severe dissatisfaction, including uneven cuts and not receiving requested styles.
Online Check-In Issues
Several customers experienced frustrations with the online check-in system, citing inaccurate wait times and issues with being prioritized over walk-ins.
Customer Service
While many customers appreciate the friendly atmosphere, there are complaints about poor customer service, particularly regarding appointment management and stylist attentiveness.
- CKCecilia KOct 29, 20255.0Best haircut in years! Will be back in 6 weeks to maintain. Super happy customer :)
- JHjessica hawkesOct 18, 20255.0I just had an amazing experience with Meredith! She did a beautiful job cutting my hair and we had great conversation. She is new to the area, but definitely not new at cutting hair!
- DHdan hilerSep 15, 20255.0There great , I can count on it
- AMAnn MarieSep 6, 20251.0They butchered my son's hair. It's uneven and the back isn't faded so it has two layers.
- RBRachel BurnhamSep 1, 20255.0We live in Mt. Morris and have tried MANY barber shops in the area for my 10 year old sons haircut. We have always been disappointed by those shops unfortunately. I am SO glad we gave this Great Clips a try. The girls here are so incredibly friendly, kind, professional and wonderful with kids. They engage and talk with my son the entire time and make him feel so comfortable. We get a simple faded cut, and it looks sooo good every time. They honestly do a better job in half the time than any barber shop in the area. It’s only $20 and the online check in system is an absolute game changer. No more waiting 2 hours in line at the barber shop and never knowing the wait until you show up. Here, you check in online and show up when it’s your turn and walk right in. I truly cannot say enough good things about this shop. We love the convenience, the incredible staff, and the quality haircuts. Would give more than 5 stars if I could. :)
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and haircare services does Great Clips in Genesee Valley Shopping Center offer?
Great Clips offers haircuts for men, women, kids, and seniors, as well as bang, neck, and beard trims. Additional services include shampoo, blow dry, styling such as updos, and select salons offer perms.
Do I need an appointment to get a haircut at Great Clips Genesee Valley Plaza?
No appointments are necessary. Great Clips is a walk-in salon, but you can use Online Check-In to save your spot on the waitlist and reduce waiting time.
What is Online Check-In and how does it work at Great Clips?
Online Check-In lets you add your name to the waitlist before arriving, view estimated wait times, and receive ReadyNext text alerts when your wait is about 15 minutes, helping you spend less time waiting in the salon.
Can I request a specific stylist when I check in online?
No, you cannot request a stylist through Online Check-In for safety reasons. However, you can request a stylist in person when you arrive, but note this may increase your wait time. Great Clips uses Clip Notes® to ensure consistent haircuts from any stylist.
What are the Great Clips Genesee Valley Plaza's hours of operation?
Monday to Friday: 9 AM to 7 PM, Saturday: 9 AM to 4 PM, Sunday: 10 AM to 15 PM. The salon is closed on Thanksgiving Day and Christmas Day.
Does Great Clips Genesee Valley Plaza sell haircare products?
Yes, they offer exclusive lines like Solutions by Great Clips®, Tea Tree Solutions, and GRIT @ Great Clips™, as well as popular brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby places can I visit along with Great Clips at Genesee Valley Shopping Center?
Nearby places include Colony Dry Cleaners and Laundromat for laundry needs, Good Spirits Wine & Liquor for beverages, and Yoberry Frozen Yogurt Bar for a sweet treat before or after your haircut.
Where can I grab a meal near Great Clips Genesee Valley Plaza?
You can enjoy meals at nearby spots like Pizza Hut, Mark's Pizzeria, Geneseo Diner, The SeaCow Grill, Rancho Viejo, or relax at Livingston Lanes & Pub after your salon visit.
Are there any convenient shopping options near Great Clips for additional beauty or personal care items?
Yes, nearby you can find Sally Beauty and Sally's Beauty Supply for a variety of beauty products, as well as Kay Jewelers for jewelry needs.
What payment methods does Great Clips Genesee Valley Plaza accept?
They accept major credit cards including MasterCard and Visa; debit cards are also accepted. Cash is not required.