About
Ear Piercing ServiceJewelry Store
Rowan is all about ears. We offer a fun, celebratory and safe piercing experience for everyone. All our piercings are done by licensed nurses and all our products are hypoallergenic. When we say “Piercing for All”, we mean it. Everybody is invited to this ear party.
Details
- Free street parkingAvailable
- Paid street parkingAvailable
Location
Hours
Reviews
4.8
328 reviews
5 stars
313
4 stars0
3 stars2
2 stars1
1 star
12
What are people saying?
AI-generated from recent customer reviews
Staff Professionalism
Customers consistently praised the staff, especially Nurse Diana, for being kind, patient, and professional during the piercing process.
Cleanliness
The shop was frequently noted for its cleanliness and hygienic practices, contributing to a positive customer experience.
Customer Service
While many reviews highlighted friendly and helpful service, some customers expressed dissatisfaction with the reception staff's communication and handling of issues.
Experience Quality
Overall, customers reported a positive experience with quick, painless piercings and appreciated the informative nature of the staff.
Pricing Concerns
Several customers raised issues regarding pricing transparency and unexpected charges, leading to frustration with the overall cost of services.
- VRVeronica RamosJan 12, 20265.0I had an amazing experience with Genesis at Rowan in Roosevelt Field Mall. From the moment I walked in, Genesis was professional, friendly, and incredibly knowledgeable. They took the time to explain the process, answered all my questions, and made sure I felt completely comfortable before starting. The piercing itself was quick, precise, and virtually painless, and the aftercare instructions were clear and thorough. You can tell Genesis truly cares about their work and their clients. If you’re looking for a piercer who is skilled, patient, and trustworthy, I highly recommend Genesis at Rowan.
- DNdylan navarreJan 12, 20265.0Diane was my piercer for both my foward helixes she is so nice and helpful walks you through the process
- SCstephanie carcamoJan 12, 20265.0Genesis made my ear piercing process super seamless and she was incredibly helpful! I would definitely go back because of the great experience I had from start to finish
- LZLinda ZhangJan 11, 20261.0This is an expensive place. In addition to the ear-piercing fee, you are required to purchase their earrings, with prices starting at $68. I got my piercing here last year, which was already very costly (over $250 including the studs). One ear later closed due to an infection, so I returned to have it re-pierced. Instead of helping me reuse the studs I had already purchased from them, they insisted that I buy another one. They claimed the original jewelry needed to be sanitized, but that could have been done very easily either by myself or in the store. It felt more like an upselling tactic than a genuine safety concern. The pricing is excessive, and the pressure to repurchase overpriced jewelry I already own is unreasonable.
- DRDavid RossJan 4, 20265.0I hope you will read this entire review to understand its significance. I previously gave another Rowan a 1 star review, and would have given it less if there was such a thing. The location at Roosevelt Field is getting five starts here, but deserves so much more. I expect professionalism whenever I am a customer, but this location went above and beyond. I was greeted and checked in by Kate, the manager. WONDERFUL. The nurse that explained the procedue to my daughter and marked her ears was Diana. BEYOND WONDERFUL. She made this a special event for my daughter. I regret that I lost one name in this. A second nurse came in so both ears could be pierced at the same time. I would like to thank her as well, sorry for not getting your name. THIS is the experience every parent wants for their child. Beyond professional, they were engaging, personable, upbeat, friendly and especially prepared to deal with children. HUGE THANKS. I went here skeptical, I had had a horrible experience in the other location. This location, Roosevelt Field Mall I would STRONGLY recommend to anyone wanting to get their child's ears pierced.
Frequently Asked Questions About Rowan Roosevelt Field
What services does Rowan Roosevelt Field offer?
Rowan Roosevelt Field provides licensed nurse-performed ear piercing services, including children's piercing, ear lobe piercing, and ear cartilage/helix piercing, along with selling jewelry and piercing aftercare products.
What are the operating hours for Rowan Roosevelt Field?
Rowan Roosevelt Field is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is Rowan Roosevelt Field located?
Rowan Roosevelt Field is located at 630 Old Country Road, Space 1065A, Garden City, NY 11530, USA.
How can I book an appointment at Rowan Roosevelt Field?
You can book your appointment through their online reservation page at https://heyrowan.com/pages/about-roosevelt-field-studio.
Are the piercings at Rowan Roosevelt Field safe and hygienic?
Yes, all piercings at Rowan Roosevelt Field are performed by licensed nurses using hypoallergenic products to ensure a safe and celebratory experience for everyone.
What types of products can I find at Rowan Roosevelt Field?
Rowan Roosevelt Field offers earrings, hoop earrings, stud earrings, necklaces, and piercing aftercare products.
Can I visit other stores near Rowan Roosevelt Field for fashion and accessories?
Yes, nearby stores like Lids offer hats and fashion accessories, Express specializes in women's clothing and fashion items, and Oakley provides eyewear and sportswear, offering a variety of options for fashion enthusiasts around Rowan Roosevelt Field.
Are there jewelry stores near Rowan Roosevelt Field where I can shop after my piercing visit?
Yes, you can visit Ethan Jordan Jewelers, Zales, Kay Jewelers, and ALEX AND ANI, all located nearby, for additional jewelry shopping experiences after your visit to Rowan Roosevelt Field.
What dining options are available near Rowan Roosevelt Field?
Nearby dining options include Forty Carrots, a restaurant and cafe, Delicatessen and Grill for American cuisine, Melt Shop for fast food sandwiches, and Chipotle Mexican Grill if you're in the mood for Mexican food.
How can social media help me stay updated with Rowan Roosevelt Field?
You can follow Rowan Roosevelt Field on Instagram (@heyrowan), TikTok (@heyrowan), Facebook, LinkedIn, and subscribe to their YouTube channel to stay updated with their latest offerings and events.