SEPHORA

3.8
52 reviews

About

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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!

Details

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Location

SEPHORA
696 WHITE PLAINS ROAD, EASTCHESTER, NY
10583, United States

Hours

Reviews

3.8
52 reviews
5 stars
32
4 stars
4
3 stars
1
2 stars
4
1 star
11
  • PF
    Project FTH
    Nov 9, 2025
    1.0
    The female workers here are incredibly rude and act like you’re interrupting their conversation whenever you ask for help. They give off total mean-girl vibes and make you feel like a bother just for asking a question. The staff was honestly so unprofessional — Sephora really needs to replace these employees with people who actually care about customers. I’ll be taking my business elsewhere, because every other Sephora I’ve been to has had kind and helpful workers.
  • AA
    A
    Nov 6, 2025
    4.0
    Anthony is lit the best. Prob the best thing about this store. He knows his stuff
  • SW
    sandy Waibel
    Oct 3, 2025
    5.0
    Everyone shops at Sephora. However customer service isn't always the greatest.:-( Today though, changed my opinion of that. Kiely went above and beyond by ordering my out of stock product and giving me my choice of a wonderful Sephora promotional Birthday gift! I will definitely be back to this store. Kiely has a great attitude when it comes to customer service. A+
  • DD
    Danielle Davis
    Sep 15, 2025
    1.0
    I had a really disappointing visit to this Sephora location. The store was practically empty, yet when I approached the two employees on the floor for help, they both seemed visibly annoyed, as if I was bothering them. I asked a couple of simple questions about products, and not only did they offer no assistance, but they also made no effort to be helpful or even polite. It’s one thing to be busy, but when the store is quiet and staff still can’t be bothered to offer basic customer service, that’s unacceptable. I left feeling unwelcome and won’t be returning to this location anytime soon.
  • BM
    Bianca Michelson
    Jul 31, 2025
    5.0
    I always have such a good experience at this Sephora. The team is always very friendly. I got helped by Ariana a few days ago who was very helpful and knowledgeable, especially considering that I’m unfortunately a very picky customer. She took the time to make sure that I found a foundation that I was truly happy with even though it took a couple of attempts and did not make me feel rushed at all.

Frequently Asked Questions About SEPHORA

What are the regular store hours for SEPHORA in Eastchester, NY?

SEPHORA is open Monday through Friday from 10:00 AM to 7:00 PM, on Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.

Is SEPHORA open on weekends?

Yes, SEPHORA is open on Saturdays from 10:00 AM to 7:00 PM and on Sundays from 11:00 AM to 6:00 PM.