Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
The staff is frequently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.
Product Quality
Customers consistently express satisfaction with the high quality and effectiveness of the products offered.
Store Environment
The store is noted for its clean and organized layout, contributing to a pleasant shopping experience.
Mixed Experiences
While many reviews highlight excellent service, there are some reports of rude staff and inconsistent customer interactions.
Pricing Concerns
Several customers mention that while they love the products, they find them to be on the expensive side.
K0
Kursedd 01
Dec 21, 2025
5.0
The customer service is fantastic. Kelsey was a delight and very helpful.
JM
Justine Macias
Dec 18, 2025
5.0
I had the most amazing experience today at lush. I got both my boys two bath bombs each. The two ladies working were so cool great vibes. They helped me wrap the bombs up nicely for my boys as a Christmas gift. I purchased the watermelon bubble bar. The purchase went to children in Palestine getting prosthetics. Amazing ! And they gave me some gifts as a thank you for my great vibes they said ! It really made my day and holiday season. The products are amazing -the service even better !
AA
Alex
Nov 19, 2025
5.0
Friendly staff and amazing products legit
LR
Lisa Rewinski
Nov 17, 2025
5.0
I’ve been in here a few times, but never with my toddler. Today before I could even start to say that we look with our eyes and not our hands she was trying to touch stuff. One of the wonderful employees distracted her with a kid friendly bath bomb demo so I could shop for a few minutes in peace. She asked my daughter questions and kept her engaged and was exceptionally kind.
DJ
D. J
Nov 7, 2025
5.0
The employees here are the coolest cats in town. Truly appreciate being treated not only like a customer, but also a friend. Been walking past this place for ten years without giving it the time of day. The employees here earned your establishment a new customer.
Frequently Asked Questions About Lush Cosmetics Walden Galleria
What types of products does Lush Cosmetics Walden Galleria offer?
Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.
What are the store hours for Lush Cosmetics Walden Galleria?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Walden Galleria offer any pickup or delivery services?
Yes, the store provides in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.
Is proof of COVID-19 vaccination required to shop at Lush Cosmetics Walden Galleria?
No, proof of vaccination is not required to shop at this location. For more information, visit their COVID-19 FAQ online.
What payment options are accepted at Lush Cosmetics Walden Galleria?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Lush Cosmetics Walden Galleria located?
It is located at 104 Walden Galleria, Cheektowaga, NY, 14225, USA, inside the Walden Galleria mall.
Are there other similar stores or beauty supply shops near Lush Cosmetics Walden Galleria?
Yes, nearby beauty shops include The Body Shop and Beauty Plus Salon offering cosmetic and beauty supplies.
What nearby places can I visit for relaxation after shopping at Lush Cosmetics?
You can visit Spa 505 near Walden Galleria for massage therapy, massage, and reflexology services.
What entertainment options are available near Lush Cosmetics Walden Galleria?
Nearby entertainment includes 5 Wits Buffalo arcade and Great Escape Adventures, which offers video games and other shopping options.
Can customers use public transit or other landmarks to find Lush Cosmetics Walden Galleria?
Customers can locate Lush Cosmetics inside the Walden Galleria shopping center, which is a well-known local landmark making it easy to find.