Lush Cosmetics Walden Galleria

4.5
290 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply StoreLUSH
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Walden Galleria
104 Walden Galleria, Cheektowaga, NY
14225, United States

Hours

Reviews

4.5
290 reviews
5 stars
221
4 stars
36
3 stars
14
2 stars
8
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and knowledgeable, creating a welcoming atmosphere for customers.

Product Quality

Customers consistently express satisfaction with the high quality and effectiveness of the products offered.

Store Environment

The store is noted for its clean and organized layout, contributing to a pleasant shopping experience.

Mixed Experiences

While many reviews highlight excellent service, there are some reports of rude staff and inconsistent customer interactions.

Pricing Concerns

Several customers mention that while they love the products, they find them to be on the expensive side.
  • K0
    Kursedd 01
    Dec 21, 2025
    5.0
    The customer service is fantastic. Kelsey was a delight and very helpful.
  • JM
    Justine Macias
    Dec 18, 2025
    5.0
    I had the most amazing experience today at lush. I got both my boys two bath bombs each. The two ladies working were so cool great vibes. They helped me wrap the bombs up nicely for my boys as a Christmas gift. I purchased the watermelon bubble bar. The purchase went to children in Palestine getting prosthetics. Amazing ! And they gave me some gifts as a thank you for my great vibes they said ! It really made my day and holiday season. The products are amazing -the service even better !
  • AA
    Alex
    Nov 19, 2025
    5.0
    Friendly staff and amazing products legit
  • LR
    Lisa Rewinski
    Nov 17, 2025
    5.0
    I’ve been in here a few times, but never with my toddler. Today before I could even start to say that we look with our eyes and not our hands she was trying to touch stuff. One of the wonderful employees distracted her with a kid friendly bath bomb demo so I could shop for a few minutes in peace. She asked my daughter questions and kept her engaged and was exceptionally kind.
  • DJ
    D. J
    Nov 7, 2025
    5.0
    The employees here are the coolest cats in town. Truly appreciate being treated not only like a customer, but also a friend. Been walking past this place for ten years without giving it the time of day. The employees here earned your establishment a new customer.

Frequently Asked Questions About Lush Cosmetics Walden Galleria

What types of products does Lush Cosmetics Walden Galleria offer?

Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Walden Galleria?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.