Lush Cosmetics Walden Galleria

4.5
289 reviews

About

Cosmetics StorePerfume StoreGift ShopGift Basket StoreBeauty Supply Store
Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Lush Cosmetics Walden Galleria
104 Walden Galleria, Cheektowaga, NY
14225, United States

Hours

Reviews

4.5
289 reviews
5 stars
220
4 stars
36
3 stars
14
2 stars
8
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff interactions are generally positive, with many customers praising their friendliness, helpfulness, and knowledge about products. However, there are notable instances of poor service that left some customers feeling ignored or uncomfortable.

Product Quality

Customers consistently express satisfaction with the quality and effectiveness of the products, highlighting their natural ingredients and unique offerings.

Store Atmosphere

The store is described as clean, well-organized, and inviting, contributing to a pleasant shopping experience.

Pricing Concerns

While many customers feel the products are worth the price due to their quality, several reviews mention that the prices are high, which may deter some shoppers.

Inconsistent Experiences

Feedback indicates a mix of experiences, with some customers having exceptional visits while others report negative interactions, suggesting variability in staff performance.
  • AA
    Alex
    4 days ago
    5.0
    Friendly staff and amazing products legit
  • LR
    Lisa Rewinski
    6 days ago
    5.0
    I’ve been in here a few times, but never with my toddler. Today before I could even start to say that we look with our eyes and not our hands she was trying to touch stuff. One of the wonderful employees distracted her with a kid friendly bath bomb demo so I could shop for a few minutes in peace. She asked my daughter questions and kept her engaged and was exceptionally kind.
  • DJ
    D. J
    Nov 7, 2025
    5.0
    The employees here are the coolest cats in town. Truly appreciate being treated not only like a customer, but also a friend. Been walking past this place for ten years without giving it the time of day. The employees here earned your establishment a new customer.
  • SI
    Salman Islam
    Sep 19, 2025
    5.0
    Always the best!
  • KH
    Kellvonta Harris
    Sep 10, 2025
    5.0
    Me and the wife went in to sample a few items and were met with great kindness nd care .. Shawna is a great and very attentive she helped us choose are samples and encourage her favorites which we loved , give her a raise immediately!! Nathan also made sure i did not sample the footbalm no problem tho

Frequently Asked Questions About Lush Cosmetics Walden Galleria

What types of products does Lush Cosmetics Walden Galleria offer?

Lush Cosmetics offers fresh, handmade, cruelty-free, and vegetarian products including bath bombs, bubble bars, hair treatments, hair masks, shower gels, toothy tabs, body scrubs, face cleansers, face moisturizers, and body lotions.

What are the store hours for Lush Cosmetics Walden Galleria?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.