Business Details
About
Hair SalonBeauty Salon
Great Clips in Cheektowaga, NY provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 3801 Union Rd offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Cheektowaga, NY!
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.1
271 reviews
5 stars
172
4 stars
36
3 stars
13
2 stars
12
1 star
38
What are people saying?
AI-generated from recent customer reviews
Stylist Performance
Frank and Tom received numerous positive mentions for their excellent haircuts and customer service, while other stylists faced criticism for poor quality cuts and unprofessional behavior.
Customer Service
Many customers appreciated the friendly and accommodating staff, but there were also reports of rude interactions and dissatisfaction with service.
Inconsistency
There were mixed experiences regarding haircut quality, with some customers leaving satisfied while others reported severe dissatisfaction and needing to fix their haircuts elsewhere.
Atmosphere
The shop was generally described as clean and efficient, contributing to a pleasant experience for many customers.
Online Check-in Issues
Several customers expressed frustration with the online check-in process, citing long wait times and lack of adherence to scheduled appointments.
- JBJudith Brown3 days ago5.0Frank at Union Square is my GO TO. He does great! Today he wasn’t available (clients were lined up waiting for him) so I had my hair cut by Caedyn. She listened to everything and the cut is superb. I’ve already gotten compliments. I’ve used Great Clips for years and never been disappointed.
- TFThomas FranklinNov 3, 20255.0I visited Great Clips for a men's haircut and beard trim, and Tom delivered a solid, precise cut that matched what I described. He took his time to ensure clean lines on the fade and trimmed my beard perfectly, all in a clean, efficient shop. It's a reliable spot for anyone wanting a straightforward groom without the fuss—I'll be back for more cuts from Tom
- MFMike FraterrigoNov 2, 20251.0Very inexperienced, feel like they cut the same cut for every child ask for something different immediately told no then they try an looks horrible,not even a thank you when tipping , won't be returning
- RKRandy KwiatekNov 1, 20255.0I always go to this location because Frank works there, he’s the best, very friendly, and is the reason why you have a permanent customer in me!
- LULisa UnherOct 31, 20255.0Frank listened carefully to how short I wanted my hair to be cut. When he was done, he asked if I wanted it even shorter. I said that he did a great job and it was short enough. He was considerate and friendly. I am completely satisfied with my experience.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircare services does Great Clips Union Consumer Square offer?
Great Clips offers haircuts for men, women, and kids, as well as beard trims, bang trims, shampooing, blow drying, and styling. Some salons offer perms; please call to confirm availability.
How can I save time waiting at Great Clips?
Use the Online Check-In feature through the Great Clips app or website to add yourself to the waitlist, see estimated wait times, and receive ReadyNext text alerts when it's almost your turn.
Do I need an appointment to get a haircut at Great Clips?
No appointment is necessary. Great Clips is a walk-in salon, but you can check in online to save time waiting.
What are the operating hours of Great Clips at 3801 Union Rd, Cheektowaga?
The salon is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM. It is closed on Thanksgiving Day and Christmas Day.
Can I request a specific stylist using Online Check-In?
No, for stylist safety, schedules are not published and stylist requests via Online Check-In are not allowed. However, you may request a stylist in person when you arrive.
Does Great Clips sell haircare products?
Yes, Great Clips offers branded products like Solutions by Great Clips®, Tea Tree Solutions®, and GRIT @ Great Clips™, along with commercial brands such as American Crew®, Paul Mitchell®, and Sexy Hair®.
What nearby places can I visit before or after getting a haircut at Great Clips?
Nearby, you can visit Kirkland's for home goods, Dazz Nails Spa for nail services, or Bowl Express Asian Grill for a meal. These provide convenient options for shopping, beauty, and dining close to the salon.
Are there other beauty and hair salons near Great Clips Union Consumer Square?
Yes, Pierre Studio and La Rose Nails and Spa are nearby salons offering hair styling and beauty services, providing additional options if you're exploring different salons in the area.
How can nearby restaurants like Water Lily Cafe or McDonald's be part of my visit to Great Clips?
You can grab a refreshing drink or meal at Water Lily Cafe or enjoy a quick bite at McDonald's either before or after your hair appointment for a convenient and enjoyable outing.
What payment options are accepted at Great Clips Cheektowaga?
Great Clips accepts major credit cards including Mastercard and Visa.