BYREDO Williamsburg

Reviews

• PL

  P L

  Mar 22, 2026
  5.0
  I visited Byredo while searching for a new fragrance. I personally like to step outside and smell scents in fresh air before committing—it just gives a clearer sense of how a fragrance truly wears. After testing a few options, we asked about samples. The sales associate responded that she was “out of almost all samples,” but didn’t offer any alternatives or further guidance. We continued browsing, and shortly after, another customer came in and asked the same question. This time, when the customer followed up with “which ones do you have?”, the associate listed a few available options. I overheard and requested one, which was given, though somewhat hesitantly. Thankfully, Monica then stepped in and completely shifted the experience. She was warm, attentive, and genuinely passionate—walking us through the fragrances, offering samples generously, and even sharing details about a new scent launching next week. Her level of service was thoughtful and elevated, exactly what you’d hope for in a brand like Byredo. I understand associates may feel fatigued by frequent sample requests, but small gestures like this truly make a difference. In fact, I ended up ordering “Eyes Closed” as soon as I got home—proof that a few samples can leave a lasting impression. Monica is a standout and a true asset to the brand.
• LS

  L P ST

  Nov 17, 2025
  5.0
  Beautiful gifting place. Check the place out
• AL

  Andee Liao

  Aug 15, 2023
  5.0
  Good experience, salespeople were helpful. They were out of the candle I wanted which was kinda annoying, but I did end up getting an overpriced hand sanitizer that also doubles as moisturizer so I guess it’s alright.

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