Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
This place is 100%. The worker Chai gave me a beautiful tore and knew every single thing ! Honestly coming from someone who is Natural about everything, this was like sooo dope ! She even gave me samples of their conditioner and shampoo. Which I will leave a review about when I try it. But my customer service was 1000/10 ! I recommend !
NM
Nilka Martell
Dec 8, 2025
5.0
I stopped by the Lush location at Bay Plaza Mall yesterday just to browse, and was assisted by the fabulous Syd. He was so knowledgeable, personable, and charismatic that I ended up leaving with several great items. I’m especially happy with the lotion he recommended!
Syd also helped me pick out a few gifts, and they were an absolute hit! If you’re in the area, make sure to stop by—and let Syd know he’s truly amazing. At a time when retail shopping often lacks personal connection, Syd brightened my day and made the entire experience wonderful.
LD
Latrice Dawson
Dec 7, 2025
1.0
Unorganized and gross. Saw roaches crawling on the products. Staff had no idea what they were talking about. I wanted a lotion and the worker directed me to try a shampoo bar.
DL
Dakarai Lindsay
Nov 29, 2025
5.0
Today was my first time at Lush, and let me tell you, I had the best experience! I went in to pick up a small item before my birthday, and Chai helped me through the entire process, giving me the full experience. From trying new products to getting a complete try-on of some of my favorites, it was fantastic. I even received a free vegan hot chocolate that was incredibly delicious! I really enjoyed the overall experience and what Lush stands for as a business. Chai was amazing; she wasn't just talking to me as a customer trying to sell me something but as a person who genuinely cared, and I truly appreciated that. I will definitely be coming back!
Frequently Asked Questions About Lush Cosmetics Mall at Bay Plaza
What products does Lush Cosmetics Mall at Bay Plaza offer?
They offer fresh, handmade, cruelty-free, vegetarian bath, body, hair, and skincare products including bath bombs, bubble bars, hair treatments, face masks, and more.
Where is Lush Cosmetics Mall at Bay Plaza located?
It is located at 200 Baychester Ave., Space 144A, Bronx, NY 10475, inside the Mall at Bay Plaza.
What are the store hours for Lush Cosmetics Mall at Bay Plaza?
The store is open Monday to Saturday from 10:00 AM to 9:00 PM and on Sunday from 11:00 AM to 7:00 PM.
Does Lush Cosmetics Mall at Bay Plaza offer delivery or pickup services?
Yes, they offer in-store pickup, delivery, same-day delivery, and no-contact delivery services.
What payment options are accepted at Lush Cosmetics Mall at Bay Plaza?
They accept Afterpay, American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, financing, Mastercard, PayPal, and Visa.
Is Lush Cosmetics Mall at Bay Plaza LGBTQ+ friendly?
Yes, the store welcomes LGBTQ+ customers and is a transgender safe space.
What categories of stores are near Lush Cosmetics Mall at Bay Plaza?
Nearby stores include jewelry, clothing, eyewear, medical spas, restaurants, and more within The Mall at Bay Plaza.
How can nearby places like JCPenney and Sephora inside JCPenney enhance my shopping experience at Lush Cosmetics?
After shopping at Lush Cosmetics, you can explore JCPenney and Sephora inside JCPenney for additional clothing, beauty, and cosmetic products, making it convenient to complete your beauty and fashion needs in one area.
Are there dining options close to Lush Cosmetics Mall at Bay Plaza where I can eat before or after shopping?
Yes, nearby dining includes Scotch Bonnet (Jamaican restaurant), Sbarro (Italian pizza), Auntie Anne’s (bakery and fast food), Crepes NYC (cafe and pancake house), and Bagel Cafe.
What services does Lush Cosmetics Mall at Bay Plaza provide for events or parties?
They offer services for events such as bachelorette parties, graduation parties, birthday celebrations, engagement parties, sweet 16 parties, bridal showers, and kids' parties.