SEPHORA

Reviews

• YM

  Yaquelin Murcia

  Oct 19, 2025
  5.0
  Ninette was absolutely amazing! I came in yesterday (Saturday) asking for a full glam makeup look, and wow — she nailed it! 💋 She made me feel so beautiful and confident, and the makeup came out flawless. She was super sweet, professional, and really listened to what I wanted. Thank you, Ninette, for making me look and feel stunning! 💖
• ER

  Elaine Reyes

  Sep 19, 2025
  5.0
  Great customer service. I love how knowledgeable their staff are.
• LM

  leleh m

  Sep 12, 2025
  1.0
  I was smelling some perfumes today not once was I greeted while-list looking I asked passing employees for help it made me a little uncomfortable already as it is as an amateur going into such an intimidating store for me personally because I don’t wear makeup not because I don’t want or because I think I’m too good but because I don’t nowhere to begin honestly and I just don’t know how to put it all together so nicely like other girls do so perfectly so I of course avoid stores like this at all cost but I wanted some new perfume so naturally I went in and looked at a few normal size perfumes I wasn’t asked if I needed help when I was browsing I did however over hear other customers being greeted and offered help unlike me unfortunately I didn’t know what I wanted I asked about a few bottles that were of course EMPTY as always which is disappointing when ur about to spend an arm & a leg for perfume already as it is and you’re telling me I can’t at least smell it first my real perfume girls get it the customer services was very poor instead the employees stood in a circle chatting when I asked an employee about another empty perfume, she told me that I can go over there with the travel sizes and look at those ones instead if I wasn’t satisfied with the empty bottles I wanted to smell so I did I bent on my knees for maybe 10 to 12 minutes, and I looked at the travel size perfumes when employees walked by and kind of passively aggressively asked me if I needed anything specific while they watched me like I was going to steal 🚩 icing on the cake is I went over to the register to check out and look at some more mini perfumes that they had and when I went back over to the travel size perfumes, I had saw two employees bent down you know, cleaning up some of the testers that were left over from me and I’m guessing other people but from a distance, I saw them zooming in and mocking me. Mind you I was the only customer over there for the past 10 to 12 minutes browsing the travel size perfumes so I know that they were talking about me Then, as I got closer, cause I wanted to still like I said, browse more of them cause I wasn’t satisfied I listened clearly with my two ears. The employees talk about me as I stood behind them one goes. “Oh yeah, she was looking at them on her knees for such a long time zooming and like she can’t see, Looking ridiculous” they were squinting their eyes Mocking me I wear glasses and I didn’t wear them so no I couldn’t see the names properly of the perfumes on the minis When I came over and stood behind them They stopped talking about it so quickly Like I didn’t just overhear them talking shit about me it made me uncomfortable and it was rude it makes you think I mean, do the employees often talk disrespectfully about specific customers while the customer is still actively in the store when they didn’t do anything wrong sephora is not a fashion show for employees, this is a job and if you don’t like your job, then maybe you shouldn’t work there.very unhelpful and the mocking me was uncalled for
• AR

  Alyssa R

  May 28, 2025
  1.0
  Walked into the store and the employees were standing in a circle talking. Smelled a few fragrances and found some I actually wanted to purchase but no one came up to ask if I needed any assistance. Even after making eye contact with an associate. The store wasn’t very busy and the fact that nobody asked if I needed any assistance turned me off. I’ll just make my purchases online.
• AA

  Audrey Ann

  May 24, 2019
  5.0
  I love my Sephora and the girls working in there! Ingrid is a little, tiny Angel. All of the girls are Darling! Erin, Lill, Marie, Kit and the others are all very helpful. VERY HELPFUL. Always smiling and laughing and they know about their products! Ingrid advised me about a few things and is always right. She recommends a Gripping Primer and I've been using it for about 4 months now. Ok then, enjoy your visit to SEPHORA!

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