SEPHORA

Reviews

• KK

  Ki

  Feb 24, 2026
  2.0
  Very disappointed with my experience. As I entered the store, I saw 3 workers chatting together. I approached them and asked for a recommendation. One of the workers proceeds to quickly walk over to a section, says something really quick and walks away quickly to go back to talking. I didn't even get to ask any follow up questions. And she was in such a rush and I couldn't even figure out what product she said. I felt so disappointed I just left the store without anything.
• AG

  Audreyanna Goot

  Feb 15, 2026
  1.0
  Would not let me return a Christmas gift 13 days outside of their 30 day return policy for store credit. I was unaware of the new 30 day return policy. It used to be 60 days. I was not able to return sooner because of medical reasons and I had a baby. I would have expected them to be more understanding of the circumstances. I would understand if it was months after their new 30 day return policy but it was 10 days and there should be some flexibility around the holidays and with medical reasons. It’s just one item AND I would have used store credit to purchase something else. Ridiculous.
• BM

  Buddy Mcavoy

  Dec 16, 2025
  5.0
  The Staff were accommodating and very helpful, as I was shopping for my wife, daughters and granddaughters.
• RC

  Robin Carroll

  Dec 13, 2025
  5.0
  I had the pleasure of working with Steven he was incredibly helpful and clearly knows what he is doing. He made the experience delightful and recommended products that I love. He is amazing!
• SA

  Sarai Almonte

  Nov 18, 2025
  5.0
  Good store, love the customer service 👌