Lush Cosmetics makes fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and more. We're proud to say that over 35% of our products are naked (packaging-free) and most of our packaging is made from recycled and recyclable materials. From the iconic bath bomb to body butters, vegan haircare, fresh face masks, and more—Lush is your one stop shop for ethical, fun, and fabulous products. Our manufacturing facilities are located on the unceded territories of the Musqueam, Squamish, and Tsleil-Waututh, as well as the lands of the Mississaugas of the Credit First Nation, Anishnabeg, Chippewa, Haudenosaunee, and Wendat. As guests on this land, we act to repair past harm in allyship with Indigenous People everywhere.
Details
DeliveryAvailable
Requires appointmentNot available
DebitAvailable
Mobile paymentsAvailable
Cash onlyNot available
Accepts checksNot available
Curbside pickupAvailable
Wheelchair accessible entranceAvailable
Location
Certified by Lush Cosmetics Crossgates Mall • Mar 15, 2026
Certified by Lush Cosmetics Crossgates Mall • Mar 15, 2026
Reviews
4.5
222 reviews
5 stars
153
4 stars
44
3 stars
16
2 stars3
1 star
6
OR
Olivia Robinson
Jan 21, 2026
5.0
No matter who is working - I’m always greeted so kindly. I have nothing but great things to say about their staff.
Michael always helps me when I’m in there. He has recommended so many great products to me and ALWAYS jumps out from behind the counter to help me find a new favorite product no matter how often he sees me or how busy he is at the time of my arrival- he makes it known that I’m important to him and he’s there to help. He treats me like I’m a new guest every time with product knowledge and new drops even though I’m in there multiple times a week as I’m also a mall employee. He’s really great and I will continue seeking his knowledge going forward. I have found so many favorites thanks to him!
I would recommend this location to anyone in the area! Thanks Michael!
BM
Brittany Meyer
Dec 16, 2025
5.0
The girls working were very bubbly and helpful, which made the experience a great one! Will definitely be back
MC
Matthew Conway
Dec 10, 2025
4.0
The ladies in my life love this place so it makes gift-giving pretty easy. Personally liked their 'Celebrate' body scrub but they don't do that in scrub form anymore - just body lotion and dusting powder which I don't use (and therefore the reason I'm giving it a 4). The orange body scrub as an alternative is okay I suppose... It is certainly pricier than regular bathing products but I dig their ethos and their approach.
GS
Gurzeshan Singh
Mar 2, 2024
5.0
The manager is very nice over here always tells me to the best products for my skin and she is a blessing thank you for everyone for helping me with my skin here
KC
Kam Chaotic
Aug 3, 2019
5.0
I love this place so much! Their products work wonders for my face and it's all natural too! My favorite is the Honey Comb soap bar and Cupcake face mask. :0)
Frequently Asked Questions About Lush Cosmetics Crossgates Mall
What types of products does Lush Cosmetics Crossgates Mall offer?
Lush Cosmetics Crossgates Mall offers fresh, handmade, cruelty-free, and vegetarian bath, body, hair products including bath bombs, bubble bars, hair treatments, face masks, and body lotions.
What are the store hours for Lush Cosmetics Crossgates Mall?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does Lush Cosmetics Crossgates Mall offer pickup and delivery services?
Yes, they offer in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Is proof of vaccination required to shop at Lush Cosmetics Crossgates Mall?
No, proof of vaccination is not required to shop at the store.
Which payment options are accepted at Lush Cosmetics Crossgates Mall?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Financing, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Lush Cosmetics Crossgates Mall located?
It is located at 1 Crossgates Mall Rd, Space D102, Albany, NY 12203, United States.
What is the price range of products at Lush Cosmetics Crossgates Mall?
The price range is classified as 'TWO', indicating moderate pricing.
Can you name some nearby stores where I can continue shopping after visiting Lush Cosmetics?
Nearby stores include Piercing Pagoda, Aéropostale, Chacos, Spencer Gifts, Zales, and Hollister Co., offering a variety of accessories, clothing, and gifts to explore after your visit.
What food and dining options are available near Lush Cosmetics Crossgates Mall?
Nearby dining options include Mrs. Fields bakery, Auntie Anne's, Cajun Cafe, Bibimbowl Korean restaurant, Starbucks coffee shop, Sbarro pizza, Charleys Cheesesteaks, Great Wraps, and Popeyes Louisiana Kitchen, perfect for grabbing a bite before or after shopping.
Are there entertainment or recreational places near Lush Cosmetics Crossgates Mall?
Yes, Glow Golf miniature golf course is nearby for some fun entertainment after your shopping trip.
Brand Certified Facts from Lush Cosmetics Crossgates Mall
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