While many customers praised the friendly and skilled staff, several reviews highlighted inconsistent service quality, including rushed treatments and missed details.
Pricing Concerns
Numerous customers expressed dissatisfaction with the high prices relative to the services received, with some feeling that the experience did not justify the cost.
Atmosphere
The salon's ambiance and cleanliness received positive feedback, with many customers enjoying the relaxing environment and complimentary drinks.
Communication Issues
Several reviews pointed out problems with scheduling and communication, including appointment mix-ups and lack of timely updates regarding delays.
JM
John Moynihan
3 days ago
5.0
Had a pedicure with Liz who did great.
AL
Amy Leggett
Dec 27, 2025
5.0
Olivia at the front desk was so kind and sweet to my six-year-old daughter who came for a Little Miss appointment. Both of our technicians were super gentle and did a great job.
KK
Kyle
Dec 13, 2025
5.0
I tried to buy some stocking stuffers and the receptionist wouldn't sell them to me because I didn't want to create an account. If youre confused about the stars it's because I feel bad for giving you a lower rating based on something so silly. Just thought the bus. owners should know. You lost a $60 cash sale because I didn't want to provide my name and number.
JR
Jolene Reimers
Dec 5, 2025
1.0
Charging a lot for absolutely no nail shaping, no cuticle work and absolutely no effort on their part. I won’t be coming back again for a manicure or pedicure.
KH
Kirstin Hudson
Nov 22, 2025
5.0
Friendly staff, sanitary environment, and tasty cocktails/mocktails! Great place for some self care.
Frequently Asked Questions About SOAK - South Creek
What are the operating hours for SOAK - South Creek?
SOAK - South Creek is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday and Sunday from 9:00 AM to 7:00 PM.
Where is SOAK - South Creek located?
SOAK - South Creek is located at 75 Foothill Road, Suite 2, Reno, NV 89511, USA.
Does SOAK - South Creek require proof of vaccination for entry?
No, SOAK - South Creek does not require proof of vaccination for entry.
What types of payment does SOAK - South Creek accept?
SOAK - South Creek accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I make a reservation at SOAK - South Creek?
You can make a reservation online at https://na1.meevo.com/CustomerPortal/onlinebooking?tenantId=201384.
What services does SOAK - South Creek offer?
As a nail salon, SOAK - South Creek offers services related to nails and beauty treatments, which you can explore at https://www.soaklounge.com/our-services.
Which nearby places can I visit for flowers and gardening during my visit to SOAK - South Creek?
While visiting SOAK - South Creek, you can check out Serendipity Floral and Garden for flowers and gardening needs.
Are there any nearby places to grab a coffee or a quick snack near SOAK - South Creek?
Yes, Bibo Coffee Company offers coffee, gelato, and cafe-style snacks and is close to SOAK - South Creek.
What nearby shops can I visit for clothing while at SOAK - South Creek?
You can visit J hill Boutique, Concepts Reno, and Triggers Boutique for clothing options near SOAK - South Creek.
Is there a farmers market or fresh produce available nearby SOAK - South Creek?
Yes, the South Reno Farmers Market offers fruits, vegetables, and grocery items near SOAK - South Creek.