Business Details
About
Nail Salon
Location
Hours
Reviews
4.2
261 reviews
5 stars
190
4 stars
14
3 stars
11
2 stars
19
1 star
27
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, professional, and attentive, with many specific mentions of individual technicians who provided excellent service.
Service Experience
While many enjoyed their services, there were notable complaints about rushed treatments, missed services, and scheduling errors that led to dissatisfaction.
Cleanliness and Atmosphere
The salon was frequently described as clean and relaxing, with a pleasant ambiance that enhanced the overall experience.
Pricing Concerns
Several customers expressed dissatisfaction with pricing, feeling that the services did not match the high costs, leading to perceptions of being overpriced.
Communication Issues
There were multiple reports of poor communication regarding appointments, service details, and customer follow-up, which negatively impacted the overall experience.
- KKKyle3 days ago5.0I tried to buy some stocking stuffers and the receptionist wouldn't sell them to me because I didn't want to create an account. If youre confused about the stars it's because I feel bad for giving you a lower rating based on something so silly. Just thought the bus. owners should know. You lost a $60 cash sale because I didn't want to provide my name and number.
- JRJolene ReimersDec 5, 20251.0Charging a lot for absolutely no nail shaping, no cuticle work and absolutely no effort on their part. I won’t be coming back again for a manicure or pedicure.
- KHKirstin HudsonNov 22, 20255.0Friendly staff, sanitary environment, and tasty cocktails/mocktails! Great place for some self care.
- ABAmy BaldingNov 11, 20255.0Husband Walter there today for Bro-Toes and a MAN-i -cure. Had Sheena and loved his experience. Will be back soon.
- DSDeborah ShindellNov 5, 20255.0Have been going here for years and still enjoy it every time! The environment is relaxing, the techs are great and I am always happy with my service in the end. Highly recommend.
Frequently Asked Questions About SOAK - South Creek
What are the operating hours for SOAK - South Creek?
SOAK - South Creek is open Monday to Friday from 9:00 AM to 5:00 PM, and on Saturday and Sunday from 9:00 AM to 7:00 PM.
Where is SOAK - South Creek located?
SOAK - South Creek is located at 75 Foothill Road, Suite 2, Reno, NV 89511, USA.
Does SOAK - South Creek require proof of vaccination for entry?
No, SOAK - South Creek does not require proof of vaccination for entry.
What types of payment does SOAK - South Creek accept?
SOAK - South Creek accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I make a reservation at SOAK - South Creek?
You can make a reservation online at https://na1.meevo.com/CustomerPortal/onlinebooking?tenantId=201384.
What services does SOAK - South Creek offer?
As a nail salon, SOAK - South Creek offers services related to nails and beauty treatments, which you can explore at https://www.soaklounge.com/our-services.
Which nearby places can I visit for flowers and gardening during my visit to SOAK - South Creek?
While visiting SOAK - South Creek, you can check out Serendipity Floral and Garden for flowers and gardening needs.
Are there any nearby places to grab a coffee or a quick snack near SOAK - South Creek?
Yes, Bibo Coffee Company offers coffee, gelato, and cafe-style snacks and is close to SOAK - South Creek.
What nearby shops can I visit for clothing while at SOAK - South Creek?
You can visit J hill Boutique, Concepts Reno, and Triggers Boutique for clothing options near SOAK - South Creek.
Is there a farmers market or fresh produce available nearby SOAK - South Creek?
Yes, the South Reno Farmers Market offers fruits, vegetables, and grocery items near SOAK - South Creek.