Brand Certified
SOAK - Downtown Reno
4.3(348 reviews)
Certified by SOAK - Downtown Reno • Mar 01, 2026
Business Details
628 W 2nd St, Reno, NV
89503, United States
Certified by SOAK - Downtown Reno • Mar 01, 2026
(775) 324-7399
Certified by SOAK - Downtown Reno • Mar 01, 2026
https://www.soaklounge.com/
Certified by SOAK - Downtown Reno • Mar 01, 2026
About
Certified by SOAK - Downtown Reno • Mar 01, 2026
Nail Salon
SOAK is a one of a kind nail spa focused on your health and wellness through the use of high-end products, and a top of the line experience.
Location
Certified by SOAK - Downtown Reno • Mar 01, 2026
Hours
Certified by SOAK - Downtown Reno • Mar 01, 2026
Reviews
4.3
348 reviews
5 stars
254
4 stars
21
3 stars
13
2 stars
27
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and accommodating staff, highlighting individual technicians for their excellent service.
Atmosphere
The salon is frequently described as clean, welcoming, and relaxing, contributing to a positive overall experience.
Quality of Service
While many enjoyed their treatments, there were mixed reviews regarding the quality of manicures and pedicures, with some customers expressing dissatisfaction with the results.
Pricing Concerns
Several reviews mentioned that the services were perceived as overpriced relative to the quality received, leading to disappointment.
Accessibility Issues
There were complaints about the lack of accessibility at certain locations, particularly regarding entry for those with mobility challenges.
- LClaura cogerFeb 20, 20265.0Cora was wonderful! She is a joy! I enjoyed my relaxing treatments and getting compliments now on my beautiful mani pedi!
- NNNancy NagelFeb 20, 20265.0Friendly staff! Great nail tech! Thank you!
- CWChais WoodburyFeb 13, 20265.0This place is absolutely amazing. I needed a queer friendly place to get my toes done. I was made very comfortable treated wonderfully and got the nails ive ever had. Such a cute comfortable place highly recommend
- AHAmy HillFeb 1, 20265.0Shannon, the owner, bent over backwards to accommodate me. It’s that kind of customer service that goes along way! Rebecca is a great nail technician too!
- BJBreee JacksonJan 22, 20265.0I made my appointment sporadically, I didn't even know there was a nail salon so close to home. It was so easy to make an account and book an appointment on their website. One of the staff even called me about an hour before my appointment to double check if I was still coming in, and if I have any allergies? Which led me to believe that they havey best interest in mind. When I arrived the salon had a great vibe, I instantly felt welcomed. I had an amazing artist, Gia who was so informative and explained every step of the way, which I definitely appreciated since I have never had experienced Kokoist Gel Extensions before today. I tried their Blue drink which was so good. It was around $120 I believe plus the drink and tip. I am fully honored to be your very last customer at this location Gia!! I will definitely be returning to try out their pedicures and smell all of their amazing products!! Update: 1/29/26 I have had 4 of 5 nails fall off, like I would be sitting there admire them aaaand they lift I guess? They did say if this happens I can go back within the week to get them touched up. I work so much, the only time I have to go is Thur and Fri so let's see.
Frequently Asked Questions About SOAK - Downtown Reno
What services does SOAK - Downtown Reno offer?
SOAK offers services such as KOKOIST gel nail extensions, Magical Melt & Mini Melt, Primp & Polish, Bro Toes, MAN-i-Cure, Seasonal SOAK, Tailored SOAK, Fresh SOAK, Gel Polish Manicure, and services for children 10 and under.
Where is SOAK - Downtown Reno located?
SOAK is located at 628 W 2nd St, Reno, NV 89503, United States.
What are the operating hours of SOAK - Downtown Reno?
SOAK is open every day from 9:00 AM to 7:00 PM.
How can I contact SOAK - Downtown Reno?
You can reach SOAK by phone at +1 775-324-7399 or via email at hello@soaklounge.com.
Does SOAK - Downtown Reno have a website or social media presence?
Yes, their website is https://www.soaklounge.com/. They are also on Facebook as Soak Nail Spa + Lounge and on Instagram as @soaklounge.
What type of business is SOAK - Downtown Reno?
SOAK is a nail salon focused on health and wellness with high-end products and a top-of-the-line experience.
Are there any places nearby SOAK - Downtown Reno where I can grab a drink or relax after my appointment?
Yes, nearby places include The Lounge - Morrison University and Boar's Nest Saloon, both offering lounges and bars where you can unwind.
How can nearby transit or events centers help me visit SOAK - Downtown Reno?
The West 2nd Events Center nearby hosts concerts and events, which could make your visit more convenient if attending events or looking for nearby entertainment.
Are there other spas or nail salons near SOAK - Downtown Reno?
Yes, there are nearby spas and nail salons such as Soak Nail Spa & Lounge and SOAK Nail Spa and Lounge offering similar services.
What other local services are available near SOAK - Downtown Reno?
Nearby services include medical centers like Battle Born Health, chiropractic care from Brandon Frankel, and professional services such as HRinDemand marketing agency.
Brand Certified Facts from SOAK - Downtown Reno
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Certified March 01, 2026Yext Knowledge Graph
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