Business Details
About
Nail Salon
SOAK is a one of a kind nail spa focused on your health and wellness through the use of high-end products, and a top of the line experience.
Location
Hours
Reviews
4.2
339 reviews
5 stars
246
4 stars
21
3 stars
13
2 stars
26
1 star
33
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the staff for their friendliness, professionalism, and attention to detail, although there were some complaints about specific technicians.
Atmosphere
The salon is frequently described as clean, welcoming, and relaxing, contributing positively to the overall experience.
Product Quality
While many enjoyed the high-end products used, some customers reported dissatisfaction with the quality of their manicures and pedicures, citing issues like chipping and lack of thoroughness.
Pricing
Several reviews mentioned that the services are perceived as overpriced for the quality received, leading to mixed feelings about value for money.
Customer Experience
Many customers appreciated the complimentary drinks and the overall pampering experience, though some noted issues with service timing and communication.
- LPLana PfeiferOct 21, 20255.0Good mani/ pedi
- CSCathy ShanksOct 13, 20255.0Excellent service by the staff. Happy to be back.
- CRCelia RosalesSep 18, 20255.0Attention to detail along with professionalism is top notch at SOAK.
- BTBarbie TurnbaughAug 26, 20255.0I saw Ale today and she was amazing. Very gentle with my toes and the service was very relaxing. The cocktail was the cherry on top
- ATAshlynn TrimbleAug 21, 20255.0My mom and I got pedicures together for her birthday and had such a lovely experience! The two ladies who took care of us were so friendly. We were surprised to hear one of them was still in training—you couldn’t even tell! The hot chocolate and coffee that came with our package were a great touch. Thanks for making it such a special visit!
Frequently Asked Questions About SOAK - Downtown Reno
What services does SOAK - Downtown Reno offer?
SOAK offers services such as KOKOIST gel nail extensions, Magical Melt & Mini Melt, Primp & Polish, Bro Toes, MAN-i-Cure, Seasonal SOAK, Tailored SOAK, Fresh SOAK, Gel Polish Manicure, and services for children 10 and under.
Where is SOAK - Downtown Reno located?
SOAK is located at 628 W 2nd St, Reno, NV 89503, United States.
What are the operating hours of SOAK - Downtown Reno?
SOAK is open every day from 9:00 AM to 7:00 PM.
How can I contact SOAK - Downtown Reno?
You can reach SOAK by phone at +1 775-324-7399 or via email at hello@soaklounge.com.
Does SOAK - Downtown Reno have a website or social media presence?
Yes, their website is https://www.soaklounge.com/. They are also on Facebook as Soak Nail Spa + Lounge and on Instagram as @soaklounge.
What type of business is SOAK - Downtown Reno?
SOAK is a nail salon focused on health and wellness with high-end products and a top-of-the-line experience.
Are there any places nearby SOAK - Downtown Reno where I can grab a drink or relax after my appointment?
Yes, nearby places include The Lounge - Morrison University and Boar's Nest Saloon, both offering lounges and bars where you can unwind.
How can nearby transit or events centers help me visit SOAK - Downtown Reno?
The West 2nd Events Center nearby hosts concerts and events, which could make your visit more convenient if attending events or looking for nearby entertainment.
Are there other spas or nail salons near SOAK - Downtown Reno?
Yes, there are nearby spas and nail salons such as Soak Nail Spa & Lounge and SOAK Nail Spa and Lounge offering similar services.
What other local services are available near SOAK - Downtown Reno?
Nearby services include medical centers like Battle Born Health, chiropractic care from Brandon Frankel, and professional services such as HRinDemand marketing agency.