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Come in and share the beauty. At Sephora, you can enjoy a shopping experience where all are welcome and what makes you unique is celebrated. Check out fan-favorite brands like FENTY BEAUTY by Rihanna, Drunk Elephant, Tatcha, and affordable picks from Sephora Collection. Visit our website to learn more about what's happening at your Sephora, like exclusive product launches, brand events, and more. We can't wait to see you!
There was absolutely zero customer service. I came in with my 11 year old daughter and got the cold shoulder accompanied with “She’s going to steal stuff” looks.
Come on guys…
Who’s going to ever feel welcome at your store with no help offered, plus a bad attitude?
At this point, I’m never going to Sephora again.
I have also been in the customer service industry my whole life, I have never felt so disrespected in store.
KK
Kris
Dec 7, 2025
1.0
This is the worst location! The service is so awful and they just stare at you when you ask a question about the products THEY SELL
HH
Ham
Feb 12, 2024
5.0
Well stocked and not too busy at the time I went, on a late Sunday afternoon.
CT
Cheyanne T
Dec 17, 2023
2.0
Probably the worst Sephora experience I've ever had. Staff seemed like they didn't want to be there. No basic customer service skills. I told the girl working that I would like to purchase a specific perfume. Fragrances are 20% off right now. First she asked if I had a beauty insider account, I said I do, she asked for my email and I asked if I could give her my phone number instead, and she dryly responded "what's your email." So I gave her my email, then she starts asking for phone number, birthday, full name, so I said "oh I already have a beauty insider account..." and she said this was actually to sign me up for Kohl's rewards... I don't want a Kohl's rewards account, I've literally never shopped at Kohl's in my life. I thought it was a little weird that she'd try to sign me up without telling me what she was doing. She finished the transaction and when I got home and looked at the receipt, I realized she not only grabbed the wrong perfume but she also didn't give me 20% off even though I saw the person in front of me in line get the discount. I'll give two stars instead of one because at least the store was cleaner and had more items in stock than the old Sephora that was inside JC Pennys. I'll never come back here though, I'd rather shop online.
Frequently Asked Questions About SEPHORA at Kohl's
What brands can I find at SEPHORA at Kohl's in Reno?
SEPHORA at Kohl's offers popular brands like Fenty Beauty by Rihanna, Drunk Elephant, Anastasia Beverly Hills, NARS, Estée Lauder, Chanel, Dior, and many more.
What are the store hours for SEPHORA at Kohl's in Reno?
The store is open Monday to Thursday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, Saturday from 9:00 AM to 9:00 PM, and Sunday from 9:00 AM to 8:00 PM.
Where is SEPHORA at Kohl's located in Reno?
SEPHORA at Kohl's is located at 5150 Mae Anne Ave, #100, Reno, NV 89523, United States.
Does SEPHORA at Kohl's offer in-store pickup and shopping?
Yes, SEPHORA at Kohl's offers in-store shopping and has in-store pickup available.
Which products does SEPHORA at Kohl's specialize in?
They specialize in makeup, skincare, hair care, tools and brushes, fragrance, and bath and body products, including moisturizers, cleansers, treatments, self-tanners, and more.
What languages are supported at SEPHORA at Kohl's in Reno?
The store supports multiple languages including English, Spanish, French, Chinese, Japanese, and Korean.
Is SEPHORA at Kohl's welcoming to LGBTQ customers?
Yes, SEPHORA at Kohl's proudly welcomes LGBTQ customers.
What nearby dining options are available around SEPHORA at Kohl's?
You can visit nearby restaurants such as Mochinut Reno for donuts and desserts, Round Table Pizza for Italian cuisine, L&L Hawaiian Barbecue, Taiwan Restaurant for Chinese and Thai food, and Westside Cafe for coffee and brunch.
Where can I get coffee near SEPHORA at Kohl's?
Nearby coffee shops include Starbucks, Westside Cafe, and Wow Wow Lemonade Mae Anne, great spots to relax before or after your visit.
Are there any beauty-related services close to SEPHORA at Kohl's?
Yes, you can find beauty and spa services nearby such as Lucky Nails nail salon and Xpress Cuts & Tans hair and tanning salon.
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