Business Details
About
Barber ShopNail SalonHair Removal Service
Experience total man care one premium barber cut, beard trim, men's manicure, and men's pedicure at a time. Welcome to Hammer & Nails - The Summit, a higher level of full-service men's care for extraordinary men. We're much more than your average barbershop in Reno, NV. We're a high-end membership-based men's grooming lounge changing the men’s grooming game, one premium barber cut, men's manicure, and men's pedicure at a time. At our local men's grooming club, you get two extraordinary services each month for one affordable price. Look impossibly good. Feel impossibly great. Book your appointment now!
Details
- Credit cardAvailable
Location
Hammer & Nails - The Summit
13925 South Virginia Street, Reno, NV
89511, United States
Hours
Reviews
4.9
505 reviews
5 stars
482
4 stars
9
3 stars6
2 stars3
1 star5
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the skill and attentiveness of the barbers and stylists, with many mentioning specific staff members like Miguel, Avery, and Jack for their excellent service.
Atmosphere
The business is noted for its welcoming and relaxed environment, with many reviews highlighting the comfortable and stylish setting, as well as the availability of drinks.
Membership Concerns
Some customers expressed dissatisfaction with the upselling of membership services and the perceived value, indicating that the subscription model may not suit all clients.
Mixed Experiences
While many customers had positive experiences, a few reported issues with haircuts and service timing, suggesting inconsistency in service delivery.
Customer Engagement
The staff's friendliness and willingness to engage with customers were frequently mentioned, contributing to a sense of community and personalized service.
- GDGiancarlo Damiani2 days ago5.0Miguel is freakin’ awesome! He knows what he’s doing and is super easy to talk to. Thanks again, love the cut!
- BHBritany HolmeyerNov 10, 20255.0David was amazing had my husband cut and looking amazing will definitely be going back to him for future cuts. Everyone in there wa so accommodating and caring. It was by far the best experience ever
- RHRoger H.Nov 6, 20255.0My first visit to Hammer & Nails in South Reno today, top shelf service across the board. The vibe here is relaxed and professional, a “back in the day” feel where the customer feels valued. For my visit as a non-member first timer was amazing, Melrose was the consummate professional with a down home friendly charm.. she was great! Highly recommended!
- RKrocky KarowNov 5, 20255.0I had a Haircut and a shave. Miguel did an excellent job. He was very professional and detailed. It's not easy to trust someone with a straight edge razor around Your face and neck but I had total confidence in Miguel.Thank You
- JWJeffrey WigginsOct 17, 20252.0I came out of that chair with a bad haircut for me, it's not the Barbers fault as I couldn't say what I wanted, except that the sides of my head came out different shapes & the front/bangs didn't sit well with me at all. The real reason for two stars is that the GM is seemingly only interested in up selling a subscription service for $88/mo(at cheapest), when most people don't get a haircut more than six to eight times a year, and the 30m time constraint doesn't give the Barbers time to give the haircut they want. You could save time by not trying to upsell the subscriptions or show people the extra facilities they likely don't want or need to see. I will not come here again, but my Barber was lovely.
Frequently Asked Questions About Hammer & Nails - The Summit
What are your hours?
Hello! We are open Monday-Friday from 10AM-7PM, Saturday from 9AM-7PM, and Sunday from 10AM-5PM
What services do you offer?
We offer haircuts, manicures, pedicures, face shaves, head shaves and beard and mustache grooming.
What forms of payment do you accept?
Hi! We accept American Express, Debit Card, Discover, MasterCard & Visa.
DO I NEED AN APPOINTMENT?
Walk ins are always welcome, but we recommend using our website or App to schedule your appointment online. You can also call our shop and book or change your appointment!
Do I need a membership to make an appointment?
Nope, our shop is open to members and non-members.
WHY DO I NEED TO SUBMIT A CREDIT CARD TO RESERVE AN APPOINTMENT?
You will not be charged for a service at the time of booking an appointment. We require a card on file in our secure encrypted system per our cancellation policy. We understand life happens and it can sometimes be tricky to plan your schedule in advance. We will always confirm your future appointments the day before your service to ensure you still wish to receive this appointment. If you can no longer keep your original appointment time, we ask that you cancel at least 8 hours before your appointment, to prevent a cancellation fee of up to 50%. Appointments that are missed with no notice, may be charged up to 100% of the service price. Because our concept is appointment based, our cancellation policy helps us better respect your time and that of our other guests.
IS AN ALCOHOLIC BEVERAGE INCLUDED WITH EACH SERVICE?
We offer refreshments to all our guests. A complimentary alcoholic beverage is included with every visit only for our members and first-time guests. In some locations, additional alcoholic beverages may be available for purchase, however it is subject to state laws and may vary by location. Please contact your local Hammer & Nails for specific policies.
WHO IS WELCOME IN THE SHOP?
We are proud to serve all members of our community. Our concept was founded with men in mind, but everyone is welcome in our shop.
Do you offer gift cards?
Yes! Purchase gift cards in-store or online on our website to gift to your friends and family.
Are there any perks of being a member?
Hammer & Nails Grooming Club members receive access to services and products and services at lower rates, discounts for friends and family, and complimentary spirits and beverages.
Is there a fee to be a member?
Each month your Membership dues pay for your included services at a discounted rate and allow you access to exclusive benefits, events, and more. There’s no fee to start or cancel a Membership.
How does your membership work?
You select the membership that best fits your grooming needs and apply. Once your application is accepted you receive a set amount of services per month. Your dues are charged monthly.
Is there an annual contract for a membership?
Nope! The Men’s Grooming Club is month-to-month and risk-free. Don’t like long-term contracts? Good. Neither do we.
What happens if I don't use my services each month?
For current members any unused Classic or Premium services rollover each month. Once you pay for them, they're yours.
Can I share my services with family or friends?
Absolutely. Your Classic or Premium services can be transferred into another guest's profile, at your request. They can even be transferred to a gift card for an easy gift for friends and family.
What if I want to cancel my membership?
No problem. Just stop by your home location or provide written notice and we can cancel your account that day. You will have 60 days from your cancellation date to use your remaining credits.
What kind of nail services do you offer?
We only offer natural nail services and do not offer nail polish or enhancements.
What are the operating hours of Hammer & Nails - The Summit?
Hammer & Nails - The Summit is open Monday, Wednesday, Thursday, and Friday from 10AM to 7PM; Tuesday is closed; Saturday from 9AM to 7PM; and Sunday from 10AM to 5PM.
What services does Hammer & Nails - The Summit provide?
They offer haircuts, manicures, pedicures, face shaves, head shaves, beard and mustache grooming, waxing, and beard maintenance.
Do I need an appointment to visit Hammer & Nails - The Summit?
Walk-ins are always welcome, but scheduling an appointment online or by phone is recommended to secure your preferred time.
Is a membership required to make an appointment at Hammer & Nails?
No, the shop welcomes both members and non-members without requiring a membership to book an appointment.
What payment methods are accepted at Hammer & Nails - The Summit?
They accept American Express, Debit Card, Discover, MasterCard, Visa, and cash.
Does Hammer & Nails - The Summit offer gift cards?
Yes, gift cards can be purchased both in-store and online to gift friends and family.
Are complimentary alcoholic beverages included with services?
A complimentary alcoholic beverage is included with every visit for members and first-time guests; additional drinks may be available for purchase depending on location and state laws.
Where can I find Hammer & Nails - The Summit?
They are located at 13925 South Virginia Street, Suite 248, Reno, NV 89511, USA.
What nearby places can I visit around Hammer & Nails - The Summit?
Nearby you can find Burn Boot Camp gym, the Summit Sierra shopping center, and various clothing stores such as J.Crew Factory, Lane Bryant, and Retail Therapy Boutique, ideal for combining grooming with fitness or shopping trips.
How can nearby places like Burn Boot Camp and Summit Sierra shopping center enhance my visit to Hammer & Nails?
After your grooming appointment, you might enjoy a workout at Burn Boot Camp or explore the shopping and dining options at Summit Sierra to make the most of your visit in the area.
Is Hammer & Nails - The Summit located near other men's clothing stores?
Yes, nearby men's clothing stores include J.Crew Factory and Patrick James Inc, making it convenient to update your style alongside your grooming visit.