Business Details
About
Hair SalonBeauty SalonGreat Clips
Great Clips in Reno, NV provides convenient, affordable haircuts for men, women, and kids. The skilled hair stylists and barbers at Great Clips 4809 Kietzke Ln offer a wide range of services, including haircuts, beard trims, bang trims, and shampooing. We’re open evenings and weekends to fit your schedule, and no appointment is needed—walk in anytime or use Online Check-In to save your spot on the waitlist.
With our Clip Notes, we save your haircut details to ensure a consistent and personalized haircut experience, every time, at every Great Clips salon. Whether you're visiting for a quick trim or a fresh new look, we’re here to make your day great. Stop by and experience friendly service right here in Reno, NV!
Details
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.3
437 reviews
5 stars
285
4 stars
78
3 stars
24
2 stars
10
1 star
40
What are people saying?
AI-generated from recent customer reviews
Staff Friendliness
Customers consistently praised the staff for being friendly, polite, and accommodating.
Haircut Quality
While many customers were satisfied with their haircuts, there were several complaints about uneven cuts and not meeting specific requests.
Efficiency
The business is noted for its fast service, especially with the online check-in feature, although some customers experienced long wait times.
Pricing
Customers appreciated the affordable prices and promotions, considering them a good value for the service provided.
Customer Service Issues
There were reports of poor customer service experiences, particularly regarding handling complaints and coupon issues.
- XHXander Hargis5 days ago5.0Excellent customer service. Clean and professional staff. A clean shop with an array of hair products for everyone's needs. Plenty of parking and near a Walmart and Sam's club. Clayton who cut my hair was on point. He listened to me and was very professional and personal.
- JMJay MungerDec 23, 20255.0Clayton did a great job. I believe I'll request him anytime I visit this location. I'm sure they're all acceptable. However, he did an excellent job. Thank you Great Clips
- RDRhonda DeatonDec 20, 20255.0I love going to this Salon. Everyone is nice and polite. Help me with my walker. Listen to me about my hair. Give me advice which I take. Thank you everyone!!!
- LKLonnie KilmisterOct 28, 20255.0I go to great clips for my trim and shorting always in and out in norman
- JDJeffrey DugasOct 3, 20255.0great little store and haircut.
Frequently Asked Questions About Great Clips
What haircare services does Great Clips provide?
Mens, womens, kids and senior haircuts as well as bang, neck and beard trims. Other haircare services include shampoo, blow dry, or hair styling such as an updo. Select salons offer perm services.
What is Online Check-In?
Save time with Online Check-in! See estimated wait times for salons near you and add yourself to the wait list. Once you check in, you can also sign up for ReadyNext text alerts to receive a text message when your wait time reaches 15 minutes.
What can I do with the Great Clips app?
With the Great Clips app, you can save time with Online Check-in, create an account, set favorite salons to see wait times faster, and receive personalized offers, product promotions, and haircare tips right to your notification inbox.
How does Online Check-In save me time?
Online Check-In saves you time when you add yourself to the waitlist, see your estimated wait time, and sign up for ReadyNext texts to receive a text message when your wait time reaches 15 minutes. This lets you spend less time waiting in a salon.
When is Online Check-In available?
Online Check-In becomes available five minutes after the salon opens. We accept Online Check-Ins up to the point where the estimated wait time is as long as the salon will remain open, or 30 minutes before closing time at the latest.
Can I use Online Check-In for all types of services?
Online Check-In can be used for all services except perms and formal updos. Please note that not all salons offer perms. Most salons require an appointment for these services, so please call your local Great Clips salon to inquire.
Can I request a stylist using Online Check-In?
No. For the stylist’s safety, we do not publish their schedules or allow customers to request them using Online Check-In. Great Clips salons use Clip Notes®, which keeps track of any previous haircut you received at a Great Clips salon, so any stylist can give you a great haircut. If you would like to request a particular stylist, be sure to say that when you arrive at the salon and finish your check-in. Note that requesting a stylist may increase your estimated wait time.
If I checked in online, do I need to do anything when I arrive at the salon?
Once you arrive, check in at the receptionist desk to let the stylists know you're there. They will finish checking you in at that time.
Do Great Clips salons sell haircare products?
Yes, Great Clips offers three lines of its exclusively branded haircare and styling products for men, women, and kids, including Solutions by Great Clips®, Tea Tree Solutions by Great Clips®, and GRIT @ Great Clips™. Salons also carry many commercial brands, such as American Crew®, Paul Mitchell®, and Sexy Hair®.
How much does a haircut cost at Great Clips?
Our salons are independently owned and the local salon owner determines prices. More information on pricing can be found on the specific salon’s services webpage. You can also call the salon or walk in anytime.
Does Great Clips color hair?
Great Clips salons do not provide hair coloring services.
Does Great Clips offer perms?
Yes, but not in every salon. If you’re interested in getting a perm, call your specific salon to find out if they offer perms.
Can I make an appointment?
Great Clips is a walk-in haircare salon, so you don’t schedule an appointment in advance. You can simply walk in! Online Check-In can save you time by adding your name to the list before heading to the salon.
Where can I learn about working at a Great Clips salon?
Visit our Careers site at jobs.greatclips.com to find out what’s GREAT about working at Great Clips salons, join our Talent Community, and explore salon jobs. You can also contact a salon directly by phone or in-person.
Where do I find a salon’s location and hours?
Use the salon locator on greatclips.com. Enter your city, state, or postal code to find information on Great Clips salons near you.
How can I get coupons?
The cost of a haircut at Great Clips is a great value at the regular price. However, we do offer discounts from time to time. These discounts may take place at various times for the salons in your area due to them being independently-owned.
When should I arrive at the salon?
After checking-in, you’ll see your Estimated Wait Time. You can sign up for ReadyNext texts to receive a text when your wait reaches 15 minutes, letting you know it’s time to head to the salon. Once you arrive, check in at the receptionist desk.
Does Great Clips offer specialty haircuts?
Yes! Great Clips stylists are trained to create a variety of haircuts, including fades, tapers, and other specialty styles. Whether you're looking for a high fade, low taper, or a classic crew cut, our stylists can tailor your cut to match your preference. Just let your stylist know the look you’re going for, and they’ll take care of the rest!
Are Great Clips salons open on holidays?
Great Clips salons are closed Thanksgiving Day and Christmas Day in US and Canada. Operating hours for other holidays vary by location. We recommend checking with your local Great Clips salon to confirm their hours before your visit.
What types of haircuts and services does Great Clips Fire Creek Crossing offer?
Great Clips provides haircuts for men, women, kids, and seniors, including bang, neck, and beard trims, as well as shampoo, blow dry, and styling. Some salons also offer perms.
Can I make an appointment at Great Clips Fire Creek Crossing?
Great Clips operates on a walk-in basis, but you can use Online Check-In to join the waitlist ahead of time and save waiting time.
How does Online Check-In work at Great Clips?
You can add yourself to the waitlist online, see estimated wait times, and sign up for text alerts when your wait time reaches 15 minutes, allowing you to arrive just in time for your haircut.
What are the operating hours of Great Clips Fire Creek Crossing?
Open Monday to Friday from 10:00 AM to 7:00 PM, and weekends from 8:00 AM to 5:00 PM. Holiday hours vary, so it's best to check before your visit.
Does Great Clips sell haircare products?
Yes, they carry exclusive Great Clips products along with popular commercial brands like American Crew®, Paul Mitchell®, and Sexy Hair®.
Are Great Clips salons wheelchair accessible and what payment options are accepted?
Yes, Great Clips at Fire Creek Crossing has wheelchair accessible entrances and accepts major credit cards such as Mastercard and Visa.
What nearby places can I visit before or after my haircut at Great Clips Fire Creek Crossing?
You can enjoy a coffee or snack at nearby Starbucks or visit HomeGoods for shopping. For dining, Applebee's Grill + Bar and Twin Peaks Restaurants are close by.
Is there a convenient place nearby where I can grab a quick drink or smoothie?
Yes, Keva Juice smoothie bar is nearby for a refreshing drink before or after your appointment.
Are there any beauty or spa services close to Great Clips Fire Creek Crossing?
Nearby options include Serenity Beauty Bar and Getbronzeandbare, great spots to complement your haircare with beauty treatments.
How can I find Great Clips Fire Creek Crossing online or on social media?
You can check-in online via their website, download the Great Clips app for Online Check-In, or follow their TikTok and YouTube channels for updates and haircare tips.