Awana Spa is the first of its kind, complete with personalized treatments, immersive facilities and approachable wellness offerings. The modern, yet warm space draws upon the principles of the golden ratio with rounded rooms, curved walls and highly thought out designs to promote a transformative and holistic experience. Guests can choose from a variety of treatments inspired by European and Eastern rituals with a unique social approach.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.