SEPHORA

Reviews

• JJ

  Jessica

  Dec 28, 2025
  1.0
  I had a very disappointing experience at this Sephora location. I got there shortly before they closed, as I assumed they would be staying open later for holiday hours like the rest of the crossing. While I was waiting in line, a worker starts yelling at me and the only other customer that they were about to close. When 5 o'clock hit on the dot, she then raised her voice at us again saying we had to put our stuff back and leave since they were closed. She seemed to be confused on why we were still standing there, despite the fact we had been standing there for a few minutes to check out. Just because you are closed does not give an employee a justification to yell, or be rude to customers. Extremely unprofessional and unnecessary. Will not choose this as my most frequented Sephora
• NJ

  Noelle James

  Dec 24, 2025
  1.0
  Sent my boyfriend in to get a gift card. He used my email to get me beauty insider points. The person at the cash somehow convinced him to redeem my birthday gift and since they didn’t have anything all I got were 250 points. Obviously it was not his account and they shouldn’t have redeemed it without me there. Now i’m stuck with points I didn’t want. Just go to Shoppers instead
• HZ

  Haya Zora

  Dec 22, 2025
  1.0
  I finally decided to treat myself to some new makeup and self-care products, so I went to Sephora. Usually when I shop there, the staff recommend so many great products that I have to stop myself from overspending, but experience at the Dartmouth Crossing location was very disappointing. I asked a staff member to recommend makeup to replace some discontinued products I use, but she didn’t seem to know what I was referring to and referred me to another staff member who also appeared confused. Even when I said I was open to any recommendations, neither of them seemed engaged or enthusiastic about helping or selling products. I ended up leaving without buying anything, which is very unusual for me at Sephora. Overall, it was a disappointing experience.
• LA

  Leanne Allen

  Dec 13, 2025
  5.0
  Staff are great here! Don’t follow you around for unknown reason, unlike others…
• ZC

  Zoie Chaisson

  Sep 18, 2025
  5.0
  I stopped by yesterday to browse and was helped by Paige. She was amazing and very knowledgeable about all of the products. She took the time to help me find the right products for my skin that were within my budget. I would definitely recommend shopping here and getting some advice from her!

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