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SEPHORA at Kohl's

3.0
(11 reviews)

Business Details

4401 CERRILLOS RD, SANTA FE, NM
87507, United States
(505) 471-0626

About

Cosmetics StoreBeauty Supply StorePersonal Care Product SupplyMakeup ArtistPerfume StoreHair Care Supply StoreSephora
Come in and share the beauty at Sephora at Kohl's SANTA FE. Sephora is the beauty destination where all are welcome and what makes you unique is celebrated. Shop up to 125 brands for makeup, skincare, hair, and fragrance—including bestsellers like Rare Beauty by Selena Gomez, Sol De Janeiro, Charlotte Tilbury, and more. Our trusted Beauty Advisors are here to help you find products that perfectly fit your budget, lifestyle, and beauty needs. Clients can experience Sephora anywhere by visiting Sephora at Kohl’s or Kohl's online.

Details

  • Requires appointmentNot available
  • DebitAvailable

Location

SEPHORA at Kohl's
4401 CERRILLOS RD, SANTA FE, NM
87507, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 9:00 PM
Sunday9:00 AM - 8:00 PM

Reviews

3.0
11 reviews
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  • BM
    Belinda Mah
    Mar 31, 2026
    1.0
    I had a very disappointing experience at Sephora at Kohl’s in Santa Fe on Tuesday, March 31st around 12:45 PM. I approached an agent named Kim for help with shade matching for a foundation, and instead of assisting, she repeatedly insisted that I figure it out myself, in a manner that came across as rude and dismissive. I explained that I was specifically asking for her help because I wasn’t confident choosing the right shade on my own. She eventually went to grab a product for me, but her attitude remained snubbish and unhelpful throughout the interaction. The experience did not improve at checkout. When I asked about my rewards, instead of simply explaining or checking for me, she turned the screen toward me and expected me to figure it out myself. Overall, I felt disrespected and unwelcome. This is not the level of customer service I expect, especially in a beauty environment where guidance and support are important. I hope management addresses this, as it reflects poorly on the store experience.
  • BH
    Beth Hamilton
    Oct 6, 2025
    2.0
    I don't advise buying from this location. This is the third time I've gone into this store. If you want to feel completely unwelcome in a store this is the place. The first time I figured maybe it was an off day. Second time there were only two customers in store and waited a long time for acknowledgment while standing at register. There were three salespeople I could visually see but they were in absolutely no hurry to assist as they were hanging up advertising posters. Waited over ten minutes, had some questions and it was painful to witness how hard it was for the person to answer one question about one product. Third time this past week was much the same, perhaps worse - what gives at this location? I use a product that I cannot find anywhere else locally, so I go there to purchase it. It's expensive and would buy more things at this store if any type of customer service or assistance existed. Alas it is not to be at this location. Won't go back, I will order what I need online from another business.
  • KG
    Kat G
    Mar 19, 2025
    2.0
    Never have any new of the released products.Always out of inventory
  • MH
    Mary Hamza
    Aug 12, 2023
    5.0
    Dez was so polite and patient with our purchase, great customer service 🙂

Frequently Asked Questions About SEPHORA at Kohl's

What are the operating hours of SEPHORA at Kohl's in Santa Fe?

SEPHORA at Kohl's is open Monday through Thursday and Saturday from 9:00 AM to 9:00 PM, Friday from 9:00 AM to 10:00 PM, and Sunday from 9:00 AM to 8:00 PM.

Where is SEPHORA at Kohl's located?

It is located at 4401 Cerrillos Rd, Santa Fe, NM 87507, United States.

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