JCPenney Salon

Reviews

• TR

  Twila Rust

  Jan 15, 2026
  5.0
  I had a great experience on Wednesday this week at the Pennys salon. My hair was too long and needed a good cut and a color touch up as well. The stylist discussed a color choice with me and it was spot on. Love it and will be back!
• SS

  Scott

  Jan 13, 2026
  1.0
  Tried to get a haircut here. They said it was $60. Asked about the $25-30 haircuts. Employee said she was a senior stylist, and had to make money too. Yet, when I look online, plenty of appointments available for $25-30 haircuts.
• NS

  Nancy Stansbury

  Nov 30, 2025
  5.0
  This is the 3rd time I have visited the JC Penney salon and had an incredible experience with Christine Jai. I cannot recommend her enough! From the moment I sat down in her chair she provided a thorough and thoughtful consultation. She listened carefully to what I wanted and offered her advice which was tailored to my hair type. She did everything I asked and more! Christine is warm , caring, funny and her expertise cannot be matched. Every time I go I leave feeling beautiful. You can tell she really loves what she does and it shows!
• LT

  Lauren Trent

  Nov 7, 2025
  5.0
  I cannot say enough wonderful things about Christine Jai at JCPenney Salon. I’ve worked in the hair industry myself, and finding someone these days who truly listens, cares, and takes pride in their craft feels rare. From the moment I sat in her chair, I could tell she was the real deal, experienced, kind, and genuinely passionate about what she does. I came in just wanting a simple long-layer cut with a little extra bounce, and she absolutely nailed it. It’s exactly what I had in mind, light, healthy, and perfectly shaped. Beyond her talent, Christine Jai’s energy is so warm and genuine. You can feel that she truly wants every person who sits in her chair to leave feeling good about themselves. She deserves so much recognition for her skill and heart. Sometimes the best stylists aren’t hidden in fancy salons, they’re the ones like Christine Jai showing up every day, doing amazing work, and making people feel beautiful. I left not only loving my hair, but also feeling so grateful to have met her. If you’re tired of the waitlists and inflated prices elsewhere, go see Christie Jai! You’ll walk out smiling inside and out. 💛
• LR

  Linda Rich

  Sep 17, 2025
  2.0
  When someone boasts about their years of experience, they should be able to back it up by the quality of their work. I recently had a root perm (was supposed to be a root perm) and it's been about two weeks and two inches of the top is straight already. This is the same person that blasted me on FB because I criticized an experience my daughter had at the Eatontown salon some years ago where they put the wrong chemical on hair. This stylist went on and on to brag about her years of expertise in doing perms and how JC Penney is a reputable salon with years of history. So I challenged her, scheduled an appointment and came in for a root perm. Yesterday I contacted her on FB messenger and gave her my thoughts on the disastrous cut rate perm I got. I'd rather pay over $100 for quality perm from a quality salon than $60 for a below standard product from a stylist that just wants to toot her own horn. I'm the one that has to walk around like this and work with this thanks to her. SMH

Frequently Asked Questions About JCPenney Salon